Symptom
Additional Symptom
•
Excessive Noise
CDR101 Error Message
•
Disc Heard Jumping
Possible Causes and Solutions
Defective Caddy
Replace caddy.
Defective CD-ROM Disc
A fingerprint, contaminants, or deep scratches on the disc’s surface may prevent the
drive from reading data. See Chapter 10 to learn how to clean CD-ROM discs.
You should also review the low performance symptom discussed on page 61.
CD-ROM Drive Set to Test Mode
Turn this switch OFF. The test mode is for factory use only. Always turn the drive OFF
before changing the setting of the switches. See Chapter 6.
CD-ROM Disc is Poorly Balanced
Remove any adhesive labels on the label side of the disc and clean the surface
following instructions in Chapter 10. If there is no foreign substance on the disc, you
may wish to contact the disc manufacturer for a replacement.
CHAPTER 12 ---- Troubleshooting
60
12PLEX OPERATION MANUAL
