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The manufacturer warrants that your new electric fireplace is free from manufacturing and
material defects for a period of one year from date of purchase, subject to the following conditions
and limitations.
Variations in actual wood color and finishes which may result from natural characteristics of the wood,
such as grain patterns, mineral streaks and the like, are not considered defects. As wood continues
to move and age you may notice these slight differences in color, even on different parts of any
individual unit. Sound knots and slight surface cracks are true personality of a quality piece of wood
furniture.
1. This electric fireplace must be installed and operated at all times in accordance with the
instructions furnished with the product. Any alteration, willful abuse, accident, or misuse of the
product shall nullify this warranty.
2. This warranty is non-transferrable, and is made to the original owner, provided that the purchase
was made through an authorized supplier of the manufacturer.
3. This warranty is limited to the repair or replacement of part(s) found to be defective in material
or workmanship, provided that such part(s) have been subjected to normal conditions of use and
service, after said defect is confirmed by the manufacturer’s inspection.
4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty
by refunding the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising from
defective part(s), repair, replacement, or otherwise of same, will not be covered by this warranty,
nor shall the manufacturer assume responsibility for same. Further, the manufacturer will not be
responsible for any incidental, indirect, or consequential damages, except as provided by law.
6. All other warranties - expressed or implied - with respect to the product, its components and
accessories, or any obligations/liabilities on the part of the manufacturer are hereby expressly
excluded.
7. The manufacturer neither assumes, nor authorizes any third party to assume, on its behalf,
any other liabilities with respect to the sale of this product.
8. The warranties as outlined within this document do not apply to non-manufacturer accessories
used in conjunction with the installation of this product.
9. This warranty does not cover the lightbulb(s) included with the fireplace.
this warranty is void if:
a) The fireplace has been operated in atmospheres contaminated by chlorine, fluorine or other
damaging chemicals.
b) The fireplace is subjected to prolonged periods of dampness or condensation.
c) Any alteration, willful abuse, accident, or misuse of the product.
iF WarraNtY SerViCe iS NeeDeD . . .
1) Contact customer service at 1-877-447-4768,
8:30 a.m. – 4:30
pm CST, Monday – Friday.
Make sure you have your warranty, your sales receipt, and the model/serial number
of your product.
2) DO NOT ATTEMPT TO DO ANy SERVICE WORK yOURSELF.
WarraNtY
GHp Group, inc.
8280 Austin Avenue • Morton Grove, IL. • 60053-3207
Printed in China
