Playlearn Hello!, User Manual

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CRACKED PANEL
If your panel is cracked, please contact customer support
immediately.
NO BUBBLES COMING OUT If the pump is not making noise, please
check that the pump is connected to the crontoller box (instruction #2). If the
connection is correct, but the pump still isn’t making noise, please contact
customer support.
If the pump is making noise, please check that the white tube is connected
to the air pump (instruction #3). If the connection seems okay, please
check along the whole length of the white tube to ensure it is not kinked
or bent. If all seems right, please pull off the pipes attached to the pump
and feel if air is coming out. If no air is coming out of the pump, please
contact customer support. If air is coming out, reattach the pipes and
check at the other end to ensure that the pipes leading into the panel
are letting out air. If no air is coming out of the pipe, the exit is blocked
somewhere along the pipe. Please contact customer support. If air is
coming out of both exits, please refer to the next section.
SOME JETS ARE WORKING, SOME ARE NOT
On occasion, some of the air
jets break in faster than the others. Since some are fully “broken into”,
the water is bypassing the jets that have not yet “broken in”. If this occurs,
follow these steps. Under each air jet, at the bottom of the panel, is a small
dial that can be adjusted. Ensure that the dial under the non-working jets
are open, by loosening them. Then, close the dials under the jets that are
currently working by tightening them. This should stop around 90% of the
bubbles. By doing this, pressure will be forced into the open jets, forcing the air
bubbles to break through them. Please keep it like this for a few hours, to allow
the jets to be fully “broken into”. After a few hours, you can adjust all the dials back
to a regular, even setting.
REMOTE CONTROL NOT FUNCTIONING The remote control is designed to change the
colors of the lights and to change the light pattern. If the lights are on but they are not
changing with the click of the remote control, try going a little closer to the base of the
Bubble Wall. The red LED light turning on doesn’t mean there is a good battery. If it still
does not work, please change the battery. If this fails to fix the problem, contact customer
support for a replacement.
NO POWER First, touch the adaptor and see if it feels warm. If it is cold, contact customer
support for a new adaptor. If the adaptor is warm, check the connection into the controller
box (instruction #5) by removing and reinserting it and press the “on” button on the remote
control. Check the white wires coming out of the controller box are firmly connected to the
plug and lights. If this still does not resolve the problem, please contact customer support.
CAUTION
Always unplug the power before cleaning and handling. Disconnect and drain
the water if storing away for an extended period of time. Do not operate with hot or ice-
cold water. Do not lift, carry or pull the Bubble Wall by the power cord. Do not exceed the
maximum voltage and wattage on adaptor.
STILL STUCK
? Confused? Any further questions? Please contact customer support and one
of our reps or techs would be happy to walk you through it.
grow
845-362-0638
support@playlearn.com