• Go to
Start
>
Control Panel
>
Sounds
>
Playback
and change the
default setting from your headset to your PC speakers. Click “OK”
to confirm your change.
For Mac OS X
• Choose Apple menu > System Preferences and click Sound.
• Click Output, and then select “Internal Speakers” or your speaker
choice.
(Teams model only) How do I
interact with Microsoft Teams?
• Tap the headset Call button or your base's Teams
button to
quickly open and use Microsoft Teams. See
• Set your target softphone in Poly Lens Desktop App
(Teams model only) Does my
Microsoft Teams-enabled headset
work with other softphones?
Yes, while your headset is optimized for Microsoft Teams, it can be
configured to use with other supported softphones. Set your target
phone by going to Poly Lens Desktop App.
When you configure another softphone, the Call button:
• doesn't interact with Teams
• doesn't go to Teams notifications
• will not launch Cortana
My audio is cutting out during
softphone calls.
• You may be experiencing Bluetooth density problems. Connect
your headset directly to your computer. See
.
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