• Rotate your microphone boom and click it into the up position
• Take off your headset (requires active smart sensors). Put on your headset to unmute.
Hold a call
To hold an active call or resume a held call:
• Press the headset Call button for 2 seconds.
•
Computer or desk phone:
Press the corresponding base Audio
button for 2 seconds. The
button flashes red when a call is on hold.
NOTE
2 desk phone calls can be put on hold only from your desk phone.
Switch between calls (flash)
To switch between calls:
• Press the headset Call button for 2 seconds.
•
Computer or desk phone:
Tap the corresponding Audio button on the base. The button flashes red
when a call is on hold.
NOTE
Switching 2 desk phone calls can only be done from your desk phone.
Your base and headset each have a Teams button to quickly open and use the Microsoft Teams
desktop app. The base Teams button illuminates when you have a meeting or notification.
TIP
Your headset's Call button is also a Teams button.
• When not on a call, tap the Teams button to view Microsoft Teams app on your computer.
• When the base's Teams button LED pulses purple, tap to join your meeting.
• When the base's Teams button LED is solid purple, tap to view your Teams notifications.
NOTE
Teams model and Teams desktop application required. Teams mobile application is not
supported.
Smart sensors respond when you put on or take off your headset. Customize in Poly Lens App.
Below describes default settings.
With active sensors
putting on the headset will:
taking off the headset will:
Mobile/softphone call
answer the call
keep call in headset
Music/media
resume music/media (if playing
previous to taking off)*
pause music/media (if playing)*
Mute (activate in Poly Lens App )
unmute if on an active call
mute if on an active call
NOTE
*Functionality varies by application. May not function with web-based apps.
Reset sensors
You may need to reset the sensors if they are not working as expected.
There are two ways to reset the headset sensors. Choose:
• With your headset powered on, charge your headset on the charge stand for 10 seconds
• Power on your headset while pressing the Mute button for more than 4 seconds until the LEDs
flash purple 4 times, being careful to not touch the earcup padding or allow it to come in contact
with surfaces
Launch Microsoft Teams
(Teams model only)
Use sensors
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