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This setting allows the user to select a voice file to play when answering a call.

System Requirements:

• Plantronics Hub for Windows/Mac 

plantronics.com/software

• EHS Cable (sold separately)

• Digital Audio Editor (Third-Party Software)

1

Using the third-party software, create your greeting and save it as a (wav.) file.

2

Open Plantronics Hub for Windows/Mac and choose 

Settings

 > 

General

 > 

Software

 > 

Settings 

>

Play greeting.

3

Select On and browse for your greeting file.

4

To successfully play the greeting, answer the call after the second ringtone. The MDA volume

wheel allows you to adjust the play greeting volume that both you and the caller hear.

This setting mutes a desk phone call so that the user can record voice notes to the PC that the

customer on the desk phone cannot hear.

System Requirements:

• Plantronics Hub for Windows/Mac 

plantronics.com/software

• Digital Note Recorder (Third-Party Software)

1

In an active call, mute MDA.

2

Right-click on Plantronics Hub (Headset icon) in PC system tray or Mac menu bar and press
"Record Voice Notes."

3

Unmute call to stop recording and return to call.

4

Save voice notes according to third-party software instructions.

This setting allows the user to play PC audio in his headset that the desk phone caller cannot hear.

System Requirements:

• Plantronics Hub for Windows/Mac 

plantronics.com/software

1

In an active call, mute MDA.

2

Right-click on Plantronics Hub (Headset icon) in PC system tray or Mac menu bar.

3

Press "Play PC Audio."

4

Unmute call to stop music and return to call.

Advanced audio mixing

Play greeting

Record voice notes

Play PC audio

6

Summary of Contents for MDA524 QD

Page 1: ...Plantronics MDA524 QD Plantronics MDA526 QD User Guide...

Page 2: ...Daily Use 5 Make answer end calls 5 Adjust volume 5 Mute 5 Hold 5 Merge a call 5 Switch calls 5 Advanced audio mixing 6 Play greeting 6 Record voice notes 6 Play PC audio 6 LED Indicators 7 Troublesh...

Page 3: ...Using the diagram choose the appropriate setup for your desk phone OR NO HEADSET PORT HEADSET PORT Connect your system 3...

Page 4: ...iting plantronics com software Manage your settings from your computer Use computer audio mixing Call control for softphones Update firmware Turn features on off View user guide Plantronics Hub Deskto...

Page 5: ...phone s headset button or manually remove the headset if you don t have an HL10 lifter or EHS cable While on an active call roll the appropriate volume wheel up or down During a call press the mute b...

Page 6: ...r can record voice notes to the PC that the customer on the desk phone cannot hear System Requirements Plantronics Hub for Windows Mac plantronics com software Digital Note Recorder Third Party Softwa...

Page 7: ...one call Flashing red slow Active desk phone call on hold Solid red Desk phone call on mute Flashing yellow Updating firmware Solid red Active call on mute When you press one of the two buttons you ar...

Page 8: ...nstalled but does not lift the handset Be sure the optional AC power adapter is firmly pushed into the handset power jack on the switcher When I dial from my softphone application nothing happens Ensu...

Page 9: ...com support Plantronics Inc Plantronics B V 345 Encinal Street Santa Cruz CA 95060 United States Scorpius 171 2132 LR Hoofddorp Netherlands 2019 Plantronics Inc All trademarks are the property of thei...

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