Plantronics Elara 60 WS Page 12 User Manual Download

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In the event of an electrostatic event

The wireless charger resets within 45 seconds.

When I use the media player with Elara and

YouTube, the media player freezes.

This is a known issue for iOS phones.

Known issues with iPhone 5s

• When an iPhone 5s is paired to Elara, with two calls, both

are terminated when the call button is pushed

• Calls cannot be swapped with iPhone 5s

• Conference calls that include an iPhone 5s require the call

to be ended on the iPhone

Troubleshooting

Summary of Contents for Elara 60 WS

Page 1: ...Elara 60 WS with Voyager Focus User Guide PLANTRONICS POLYCOM NOW TOGETHER AS ...

Page 3: ...the mobile phone station Ensure the power cord is not under the foot of the base BACK FRONT 2 Next slide the switch on your headset and power it on 3 OPTIONAL Install a Kensington lock port on the back for security Set up and power 3 ...

Page 5: ...pports wireless charging align the phone vertically or horizontally to the left edge of the charge pad WIRELESS CHARGING Wired charging For wired charging connect a charge cable not provided as shown Connection provides power only WIRED CHARGING Charge your headset by placing it in the base cradle Charge Charge your phone Charge your headset 5 ...

Page 8: ...2 To release the charge platform pull the orange lever forward 8 ...

Page 11: ...Once back in range with your phone or USB adapter press the Call control button to exit DeepSleep mode 11 ...

Page 12: ... the media player freezes This is a known issue for iOS phones Known issues with iPhone 5s When an iPhone 5s is paired to Elara with two calls both are terminated when the call button is pushed Calls cannot be swapped with iPhone 5s Conference calls that include an iPhone 5s require the call to be ended on the iPhone Troubleshooting 12 ...

Page 13: ... 171 2132 LR Hoofddorp Netherlands 2019Plantronics Inc All rights reserved Poly the propeller design and the Poly logo are trademarks of Plantronics Inc Bluetooth is a registered trademark of Bluetooth SIG Inc and any use by Plantronics Inc is under license All other trademarks are the property of their respective owners 215338 06 09 19 13 ...