Quick St
art & Information
Guide
PA
RTS & ACCESSORIES
Cable
to QD
P/N 26716-01
Connects amplifier to headset.
Replace when worn (10 ft.).
Extension
Cable
P/N 40703-01
For extra long
reach and mobility– connects in
seconds to quick disconnect
modules (10 ft.).
Information on Accessories
Call Plantronics at
(800) 544-4660x5538
or visit our website at
www.plantr
onics.com.
FCC Requirements—Part 68
This equipment complies with Part 68 of the FCC rules.
On the baseline underside is a label that contains, among
other information, the FCC registration number and ringer
equivalence number (REN) for this equipment. If requested,
this information must be provided to the telephone company.
The telephone company may make changes in its facilities,
equipment, operation or procedur
es that could affect the
operation of the equipment. If this happens, the telephone
company should provide you advance notice in or
der for you
to make the necessary modifications to maintain
uninterrupted services.
If you experience problems with your headset, please r
efer to
the warranty section for information on warranty and
replacement service. If the pr
oblem is causing harm to the
telephone network, the telephone company may request that
you remove the equipment until the pr
oblem is resolved. In
extreme cases, the telephone company may be for
ced to
disconnect your service before notifying you of the pr
oblem.
Plantronics T
echnical Assistance Center
The Plantronics T
echnical Assistance Center (TAC) is r
eady to
assist you! Dial (800) 544-4660 x5538 Sunday 5 p.m. through
Friday, 5 a.m. Pacific Standar
d Time or visit the Customer
Support section of our website at www.plantr
onics.com.
For accessibility information also call the T echnical Assistance
Center (TAC).
FCC REGISTRATION & INFORMA
TION
ABOUT THE
DUOPRO
™
FAMILY OF HEADSETS
The DuoPro family of headsets is designed to meet the
needs of users who use headsets most of the day. In
summary:
1. Models 151 is an over-the-ear headset.
2. Model 151N is an over-the-ear headset using a (N)
noise-canceling microphone.
3. Models 161and 161N are over-the-head headsets.
4. Models 171 and 171N are convertible over-the-head
to over-the-ear headsets.
5. Models P151, P151N, P161, P161N, P171, and
P171N are Polaris versions of the above headsets.
Polaris applies to most headset ready telephones.
For compatibility questions call the Plantronics
Technical Assistance Center (TAC).
H161N
H151
MAINTENANCE/TROUBLESHOOTING
Maintenance for Optimum Performance
■
Replace voice tube every 6-9 months
■
Replace ear cushion every six months
■
Clean cable with a moist cloth once a month
Troubleshooting
Callers cannot hear me
■
For Voice Tube models 151, 161, or 171 determine if the voice
tube is clogged or positioned improperly. Plantronics
recommends replacing the voice tube every 6-9 months.
For a temporary solution to a clogged voice tube, gently rinse
warm water through the voice tube for a minute then manually
swing or shake it dry. Make sure the voice tube is completely dry
before reattaching.
■
For Noise Canceling models 151N, 161N, or 171N make sure the
microphone is facing your mouth and positioned properly.
■
Verify that the transmit volume control of the modular adapter is
set properly.
I cannot hear callers
■
Verify that the Quick Disconnect
™
is connected.
■
Make sure the headset is positioned properly.
■
Make sure the modular adapter, if used, is installed correctly.
■
Turn up the volume control on the modular adapter, if used.
Fit is uncomfortable
■
For over-the-ear configurations, determine if the earloop is
properly positioned on your ear.
For over-the-head configurations, make sure the headband length
is correct so the stabilizer bars rest gently just above the ear.
■
Try all possible adjustments for the receiver in the over-the-ear or
over-the-head configuration.
WARRANTY AND SERVICE
Voice T
ube
P/N 29960-01
The voice tube should be replaced
every six to nine months.
Plantronics, Inc.
345 Encinal Street, Santa Cruz, CA 95060 (800) 544-4660
www.plantr
onics.com
© 2001 Plantronics, Inc. All rights r
eserved. Plantronics, the logo design, and the Plantr
onics and logo
design combined are r
egistered trademarks of Plantr
onics Inc. DuoPro, Quick Disconnect and the
clear color and curvature of the voice tube ar
e trademarks of Plantronics, Inc.
Patent Pending
.
Printed in USA. 60908-01 (9-01)
H171/P171
H151N/P151N
H161N/P161N
H151/N
H161/N
H171/N
DuoPro
™
Family
of
Headsets
Earloop
P/N 60965-01
Attaches to headset and used to
keep the headset stabilized and
comfortable over-the-ear
.
Headband
P/N 60966-01
Attaches to
headset and used to keep the
headset stabilized and comfortable
over-the-head.
Foam Replacement
P/N 60967-01
Covers, protects, and makes the
headset comfortable against the ear.
Replace every six months.
Limited Warranty
What does this warranty cover?
This warranty covers any defects in workmanship or materials in this
product purchased in the U.S. or Canada. For warranty information
in other countries, contact your local distributor.
How long does the coverage last?
This warranty runs for two years from the date of purchase.
What will Plantronics do?
If the product is found defective, we will exchange it
at no charge.
How Do You Get Service?
To obtain service in the U.S. contact Plantronics at (800) 544-4660 and
in Canada call (800) 540-8363.
How Does State Law Apply?
This warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state.
What does this warranty NOT cover?
Damage caused by accident, abuse, misuse, or an act
of God (such as a flood) are not covered. Implied
warranties, including those of merchantability,
fitness for a particular purpose and non-infringment
shall (a) have no duration greater than one year from
the date of purchase, (b) terminate automatically at
the end of that period, and (c) to the extent permitted
by law, be excluded. Consequential and incidental
damages, including without limitation, loss of
property and those arising from breach of any express
or implied warranty, are not the responsibility of
Plantronics, and to the extent permitted by law, are
excluded. Some states do not allow exclusion or
limitation of incidental or consequential damages, so
the above exclusion may not apply to you.
Clothing Clip
P/N 43220-01
Attaches to headset cable,
keeping headset stabilized and
comfortably in place.
Cable
to QD
P/N 27190-01
Connects directly to headset port of
headset ready telephones (10 ft.).
