Planet WGSD-1020 User Manual Download Page 89 | Manualshive

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Planet WGSD-1020 User Manual Download Page 89

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7.TROUBLESHOOTING

This chapter contains information to help you solve problems. If Giga Switch is not functioning properly, make
sure the Ethernet Switch was set up according to instructions in this manual.

The Link LED is not lit

Solution:

Check the cable connection and remove duplex mode of the Giga Switch

Some stations can not talk to other stations located on the other port

Solution:

Please check the VLAN, port trunking and Port Sniffer function which may introduce this kind of problem..

Performance is bad

Solution:

Check the full duplex status of the Ethernet Switch. If the Ethernet Switch is set to full duplex and the
partner is set to half duplex, then the performance will be poor.

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Summary of Contents for WGSD-1020

Page 1: ...10 100 1000Mbps Intelligent Gigabit Fast Ethernet Switch WGSD 1020 User s Manual...

Page 2: ...mprovements to this User s Manual and or to the products described in this User s Manual at any time without notice If you find information in this manual that is incorrect misleading or incomplete we...

Page 3: ...4 3 3 Protocol Related Configuration 33 4 3 4 Reboot Switch 44 4 3 5 Command Line 46 4 3 6 Logout 46 5 WEB MANAGEMENT 47 5 1 LOGIN IN TO THE SWITCH 47 5 2 PORT STATUS 48 5 3 PORT STATISTICS 49 5 4 ADM...

Page 4: ...APPENDIX A NETWORKING CONNECTION 86 A 1 SWITCH S RJ 45 PIN ASSIGNMENTS 86 A 2 10 100MBPS 10 100BASE TX 86 A 3 RJ 45 CABLE PIN ASSIGNMENT 86 APPENDIX B TECHNICAL SPECIFICATIONS 88...

Page 5: ...ing functions begin automatically The front panel of these 10 100M plus Gigabit Switches provides LEDs for easy recognition of the switch operation status and for troubleshooting These LED indicators...

Page 6: ...Bridge MIB RFC 1493 Ethernet MIB RFC 1643 RMON MIB RFC 1493 statistics history alarms and events Support to handle up to 1522 bytes packet One RS232 port as local control console Telnet remote contro...

Page 7: ...100 1000Mbps Intelligent Ethernet Switch 1000 Base T 9 10 WGSD 1020 1 3 5 7 2 4 6 8 LNK ACT LNK ACT Figure 1 WGSD 1020 Switch front panel LED indicators System 100Base TX LNK ACT 100 LED Color Functio...

Page 8: ...a surge suppression device may also help to protect your switch from being damaged by unregulated surge or current to the Switch or the power adapter LED Color Function LNK ACT Green Lit indicate the...

Page 9: ...e IEEE 802 3u Fast Ethernet standard requires Category 5 UTP for 100Mbps 100Base TX 10Base T networks can use Cat 3 4 or 5 UTP see table below Maximum distance is 100meters 328 feet Port Type Cable Ty...

Page 10: ...and 1000Mbps you must use an Unshielded Twisted Pair UTP Category 5 cable or better Data Grade cabling While a Category 3 or 4 cable may initially seem to work it will soon cause data loss 2 3 3 Conne...

Page 11: ...cal Console Management via the Switch serial port Remote Console Management via a network or dial up connection Web Management via a network or dial up connection Using an SNMP Network Management Stat...

Page 12: ...u monitor statistical counters and set switch parameters from the remote Network Management Station Using this management method The network must run the IP protocol The Switch must have an IP address...

Page 13: ...the switch Plug the other side of this cable to your PC Hyper Terminal In Windows 95 98 2000 XP launch HyperTerminal create a new connection and adjust settings as below Emulation VT 100 compatible Ba...

Page 14: ...tory default user name is admin without password You may change it in the System Menu To access to the Main Menu please always enter the correct user name See Figure 4 2 Figure 4 2 WGSD 1020 login scr...

Page 15: ...Figure 4 4 appears Figure 4 4 Status and Counters sub screen This sub menu contains four items Port Status Please refer to chapter 4 3 1 1 Port Counters Please refer to chapter 4 3 1 2 System Informa...

Page 16: ...4 3 1 2 Port Counters Display the traffic counters of each port on WGSD 1020 Figure 4 6 Port Counters screen 4 3 1 3 System Information Display the Switch information Figure 4 7 System Information scr...

Page 17: ...guration sub screen This sub menu contains eight items Administration Configuration please refer to chapter 4 3 2 1 Port Trunking Configuration please refer to chapter 4 3 2 2 Port Sniffer Configurati...

Page 18: ...mation please refer to chapter 4 3 2 1 1 IP Configuration please refer to chapter 4 3 2 1 2 Change Username please refer to chapter 4 3 2 1 3 Change Password please refer to chapter 4 3 2 1 4 Previous...

Page 19: ...en Press Tab to move the cursor to IP Address Subnet Mask and Gateway to input new value After setup completed press ctrl A to save the current configuration The following screen in Figure 4 13 appear...

Page 20: ...s Edit to input the new username and choose save to save the current configuration The following screen in Figure 4 14 appears Figure 4 14 Edit Username Configuration screen Figure 4 15 Username Confi...

Page 21: ...ssword Figure 4 16 Password Configuration screen Modify the password procedure 1 Enter old password empty Default is no password 2 Enter new password New password 123 3 Enter again New password 123 4...

Page 22: ...press enter The Port Trunk Configuration screen in Figure 4 17 appears Figure 4 17 Port Trunking Configuration screen Press Edit to configure the trunk group After setup completed press ctrl A to sav...

Page 23: ...ure 4 20 Port Sniffer Configuration screen Press Edit to configure the Port Sniffer function Roving Analysis provide disable or enable port sniffer function Analysis Port allow seeing all monitor port...

Page 24: ...refer to chapter 4 3 2 4 1 Create a VLAN Group please refer to chapter 4 3 2 4 2 Edit Delete a VLAN Group please refer to chapter 4 3 2 4 3 Previous Menu return to previous menu 4 3 2 4 1 VLAN Config...

Page 25: ...guration screen Press space bar switch to 802 1Q with GVRP in VLAN mode The screen in Figure4 24 appears Figure 4 24 IEEE 802 1Q VLAN with GVRP screen Press space bar switch to Port based VLAN in VLAN...

Page 26: ...procedure 1 Press Edit to input the VLAN name and VLAN ID 2 Choose different VLAN protocol through the space bar 3 Under 802 1Q and 802 1Q VLAN mode Set Tagged Untagged or no not belong to any VLAN gr...

Page 27: ...rity to each port From the Switch Static Configuration sub screen see Figure 4 9 highlight Priority Configuration and press enter The Priority Configuration screen in Figure 4 28 appears Figure 4 28 P...

Page 28: ...s Menu From the Switch Static Configuration sub screen see Figure 4 9 highlight MAC address Configuration and press enter The MAC address Configuration screen in Figure 4 30 appears Figure 4 30 MAC Ad...

Page 29: ...iguration screen Press Add to add a static MAC address after setup completed press Ctrl A and choose Save to save the current configuration The screen in Figure 4 32 appears Figure 4 32 Static MAC Add...

Page 30: ...C Address Configuration screen Press Add to add a Filter MAC address after setup completed press Ctrl A and choose Save to save the current configuration The screen in Figure 4 34 appears Figure 4 34...

Page 31: ...menu contains five items Port Security please refer to chapter 3 3 2 7 1 MAC Age Interval please refer to chapter 3 3 2 7 2 Broadcast Storm Filtering please refer to chapter 3 3 2 7 3 Max bridge tran...

Page 32: ...sec Figure 4 37 Aging Time Configuration screen Press Edit to input the aging time value and press enter to choose the save for save the current configuration The screen in Figure 4 38 appears Figure...

Page 33: ...rm filter 2 After setup completed press Ctrl A to Action menu and choose save to save the current configure The screen in Figure 4 40 appears 3 Press any key for return to the previous menu 4 3 2 7 4...

Page 34: ...lay bound screen Setup procedure 1 Press Edit to input OFF and 1 2 or 4 sec 2 After setup completed press Ctrl A to Action menu and choose save to save the current configure The screen in Figure 4 42...

Page 35: ...nd screen Setup procedure 1 Choose disable or enable through the space bar 2 After setup completed press Ctrl A to Action menu and choose save to save the current configure The screen in Figure 4 44 a...

Page 36: ...Press Edit to input the Max Delay Time value 2 After setup completed press Ctrl A to Action menu and choose save to save the current configure The screen in Figure 4 46 appears Figure 4 46 Max Delay T...

Page 37: ...gure 4 47 appears Figure 4 47 The Protocol Related Configuration screen This subnet menu contains five items STP please refer to chapter 4 3 3 1 SNMP please refer to chapter 4 3 3 2 GVRP provide disab...

Page 38: ...turn to previous menu 4 3 3 1 1 STP Enable Provide disable or enable STP function Figure 4 49 STP enable disable screen Setup procedure 1 Press Edit to disable or enable STP function 2 After setup com...

Page 39: ...reen Setup procedure 1 Press Edit to modify the Spanning Tree Parameters 2 After modify completed press Ctrl A to Action menu and choose save to save the cur rent configure The screen in Figure 4 52 a...

Page 40: ...screen Setup procedure 1 Press Edit to modify the path cost and priority of each port 2 After setup completed press Ctrl A to Action menu and choose save to save the current configure The screen in F...

Page 41: ...tions please refer to chapter 4 3 3 2 1 2 Community Strings please refer to chapter 4 3 3 2 2 3 Trap Managers please refer to chapter 4 3 3 2 3 4 Previous Menu please refer to chapter 4 3 3 2 4 4 3 3...

Page 42: ...tion save successfully screen 3 Press any key for return to the previous menu 4 3 3 2 2 Community Strings Allow adding SNMP community name Figure 4 58 SNMP Community configuration screen Setup procedu...

Page 43: ...anagers Allow adding Trap Managers Figure 4 60 Add SNMP Community name screen Setup procedure 1 Press Add to enter into Trap Managers screen then press Edit for input IP address and Community name 2 A...

Page 44: ...enu Return to the previous menu 4 3 3 3 GVRP Provide disable or enable GVRP function Figure 4 62 GVRP screen Setup procedure 1 Press Edit to disable or enable the GVRP function 2 After setup completed...

Page 45: ...4 3 3 4 LACP Figure 4 64 LACP Configuration screen This subnet menu contains four items 1 Aggregator Settings please refer to chapter 4 3 3 4 1 2 State Activity please refer to chapter 4 3 3 4 2 3 LA...

Page 46: ...tate Activity Allow to set LACP port state activity of each port Figure 4 66 LACP port state Active configuration screen Setup procedure 1 Press Edit for passive or Active selection of each port 2 Aft...

Page 47: ...ration screen 3 Press any key for return to the previous menu 4 3 3 4 3 LACP Status Display the LACP groups status Figure 4 68 LACP Group Status screen 4 3 3 4 4 Previous Menu Return to the previous m...

Page 48: ...items 1 Default please refer to chapter 4 3 4 1 2 Restart please refer to chapter 4 3 4 2 3 Previous Menu refer to chapter 4 3 4 3 4 3 4 1 Default Reset the Switch to the factory default mode The scr...

Page 49: ...45 Figure 4 71 Resetting Switch screen 4 3 4 2 Restart Provide restart the Switch The screen in Figure 4 72 appears Figure 4 72 Restart Switch screen 4 3 4 3 Previous Menu Return to the main menu...

Page 50: ...m command for WGSD 1020 The screen in Figure 4 73 appears Figure 4 73 Command line screen Type Help command for helps parameters The screen in Figure 4 74 appears Figure 4 74 Help parameters screen 4...

Page 51: ...en use the default IP address to remote configure WGSD 1020 through the Telnet and Web interface 5 1 Login in to the Switch To access the Web browser interface you must first enter the user name The d...

Page 52: ...means a device is suc cessful connected to the port Down means no device is connected Auto Negotiation auto negotiation state of each port on WGSD 1020 Speed Status display the speed state of each po...

Page 53: ...ndividual statistical counter It is a useful page for administrator to monitor each port s usage condition Also it is helpful to troubleshooting network problems Please note that the updating rate is...

Page 54: ...ase refer to section 5 4 2 Console Port Information please refer to section 5 4 3 Port Controls please refer to section 5 4 4 Trunking please refer to section 5 4 5 Filter Database please refer to sec...

Page 55: ...dify IP Address Web Page screen After modifying the new IP address Subnet Mask Gateway please click Apply button then the following screen in Figure 5 7 appears Click Reboot button WGSD 1020 will rebo...

Page 56: ...52 You can click Help button the IP Address Overview screen in Figure 5 8 appears Figure 5 8 WGSD 1020 IP Address Overview Web Page screen Click Close to close this screen...

Page 57: ...20 Switch Basic Settings Web Page screen 5 4 2 1 Basic Description display the Switch system name MAC address display the Switch MAC Address Firmware version display the Switch current firmware versio...

Page 58: ...priority packets sent before the low priority packets WRR Weighted Round Robin select the preference given to packets in the Switch s high priority queue These options represent the number of high pr...

Page 59: ...led before enabling delay bound because enable delay bound must work under Max bridge transit delay bound control is enabled You can click Help button the following screen in Figure 5 11 appears Figur...

Page 60: ...1020 console port information Figure 5 12 WGSD 1020 Console Information Web Page screen You can click Help button the following screen in Figure 5 13 appears Figure 5 13 WGSD 1020 Console Setting Hel...

Page 61: ...screen State provide disable or enable any port of WGSD 1020 Auto Negotiation allow disable or enable Auto negotiation of any port on WGSD 1020 Speed allow set various speed mode of any port on WGSD 1...

Page 62: ...nk group is local static trunking group All port support LACP dynamic trunking group if connecting the device that also support LACP the LACP dynamic trunking group will be create auto matically Work...

Page 63: ...Web Page screen Click Close to close this screen 5 4 5 2 Port aggregator status Provide the Port Aggregator information Figure 5 17 WGSD 1020 Trunk information Web Page screen Please check the detail...

Page 64: ...SYNC ON synchronization status it has been allocated to the link aggregation information OFF asynchronization status it s not in the correct aggregation Collect ON enable collection of incoming frames...

Page 65: ...LACP protocol packets from the opposite device Note A link having either two active LACP ports or one active port can perform dynamic LACP trunking A link has two passive LACP ports will not perform...

Page 66: ...1020 support IP multicast and allow enable IGMP protocol on Switch setting ad vanced page from the web interface This web page provide IGMP Snooping information you can see different multicast group V...

Page 67: ...click administrator then click Filter Database 3 Click static MAC Address In the MAC address box Enter the MAC address to which port should permanently forward traffic regardless of the device s netw...

Page 68: ...e can be forwarded normally You can disable the port from learning any new MAC addresses then use the static MAC addresses screen to define a list of MAC address that can use the secure port Enter the...

Page 69: ...red based on the destination addresses For example if your network is congested because of high utilization from one MAC address you can filter all traffic transmitted from that MAC address You can cl...

Page 70: ...based Tagging rule VLAN is an IEEE 802 1Q standard Therefore it s possible to create a VLAN across devices from different Switch venders IEEE 802 1Q VLAN use a technique to insert a Tag into the Ether...

Page 71: ...67 Figure 5 28 WGSD 1020 Tag based IEEE 802 1Q VLAN Help Web Page screen...

Page 72: ...o untagged traffic on a given port For example if port 10 s default PVID is 100 all untagged packets on port 10 will belong to VLAN 100 The default setting for all port is VID 1 This feature is useful...

Page 73: ...d VLAN Web Page screen Create a new VLAN group and add member ports procedure 1 Click Add to create a new VLAN group The following screen in Figure 5 31 appears 2 Type a name for the new VLAN and VLAN...

Page 74: ...70 Figure 5 31 WGSD 1020 Port Based VLAN setting Web Page screen Figure 5 32 WGSD 1020 Port Based VLAN setting successful Web Page screen...

Page 75: ...new value for STP parameter then click Apply button to modify Figure 5 34 Configure Spanning Tree Parameters Web Page screen Please refer to Table 5 1 for the Spanning Tree Parameters detail descripti...

Page 76: ...screen Please refer to Table 5 2 for per port Spanning Tree Parameters detail description Parameter Description Port Priority Allow to set port priority of per port The priority range is 0 to 255 Path...

Page 77: ...73 Figure 5 38 Spanning Tree Management Help Web Page screen Click Close to close this screen...

Page 78: ...detail description of parameters as below Roving Analysis provide disable or enable port sniffer function Analysis Port allow seeing all monitor port traffic you can connect sniffer port to LAN Explor...

Page 79: ...define the management stations as trap managers and key in SNMP community strings It also allows user to define a name location and contact person for the WGSD 1020 Fill in the system options data and...

Page 80: ...information and set MIB objects Trap Manager A Trap manager is a management station that receives traps the system alerts generated by the Switch If Trap manager is not defined then there is no trap i...

Page 81: ...Allow user to modify the User Name and Password of WGSD 1020 Figure 5 46 WGSD 1020 Security Manager Web Page screen 1 Input the new user name 2 Input the new password 3 Re input the new password 4 Cl...

Page 82: ...1 The latest firmware version of WGSD 1020 2 WGSD 1020 3 A TFTP server Firmware update procedure 1 Install TFTP server in your PC 2 Download the firmware file and put the file to the TFTP download dir...

Page 83: ...uration Web Page screen Purpose allow user restore the EEPROM value from this function Usage enter the TFTP Server IP Address and Backup File Name Click Apply to restore EEPROM value Note you must put...

Page 84: ...eb Page screen Purpose allow user save the EEPROM value from this function Usage Enter the TFTP Server IP Address and Backup File Name Click Apply to save current EEPROM value You can click Help butto...

Page 85: ...81 5 7 Reset System This function provides reset the Switch to factory default mode Figure 5 52 WGSD 1020 Reset Switch Web Page screen...

Page 86: ...n allows reboot the WGSD 1020 Figure 5 53 WGSD 1020 Reboot Switch Web Page screen You can click Help button the following screen in Figure 5 54 appears Figure 5 54 WGSD 1020 Reboot Switch Help Web Pag...

Page 87: ...n To view the current state link and detail packet information for the WGSD 1020 click the RJ 45 jacks on the switch shown in your Browser s screen The LED Panel screen in Figure 5 55 appears Figure 5...

Page 88: ...the complete error checking before transmission Therefore no error packets occurrence it is the best choice when a network needs effi ciency and stability The Ethernet Switch scans the destination add...

Page 89: ...k the cable connection and remove duplex mode of the Giga Switch Some stations can not talk to other stations located on the other port Solution Please check the VLAN port trunking and Port Sniffer fu...

Page 90: ...ion of the crossover function within a twisted pair cable or at a wiring panel while not expressly forbidden is beyond the scope of this standard A 2 10 100Mbps 10 100Base TX Contact MDI MDI X 1 1 3 2...

Page 91: ...87 Figure A 1 Straight Through and Crossover Cable Please make sure your connected cables are with same pin assignment and color as above picture before deploying the cables into your network...

Page 92: ...the network bandwidth Dimensions 217x 135x 43 mm D x W x H Weight 1kg Power Requirement 100 240 VAC 50 60 Hz Power Consumption Dissipation 17 Watts maximum 58 BTU hr maximum Temperature Operating 0 5...

Page 93: ...2080 000001 002...

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