High Definition Color PoE IP Phone with Dual Display
VIP-2140PT
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5.4 Call Transfer
When the user is talking with a remote party and wish to transfer the call to another remote party, there are
two ways to transfer the call, attended and unattended.
Attended Transfer
The attended call transfer is also known as the ‘polite mode’ which is to dial through the other remote party,
wait for the remote party to answer the call and then transfer the call.
This is the same procedure as making two concurrent calls. In the dual call mode, press the [XFER] button to
transfer the first party to the second one.
Unattended/Blind Transfer
Unattended transfer is also known as ‘Fire and Forget’ mode. Instead of connecting to the second party first
and confirming the second call is established, user press the [XFER] button first and then dial the second
party number. When the number is dialed, user can press the [XFER] button again and the first party will be
transferred to the second.
This is like helping the first party to dial to the second one. However, the transfer could be successful if the
second party answered it, or could be failed if the second party is busy or rejected it.
More advanced transfer configuration, please refer to
5.5 Using Phonebook
User can save contacts’ information in the phonebook and dial the contact’s phone number(s) from the
phonebook. To open the phonebook, user can press the soft-menu button [Dir] in the default standby screen
or keypad.
By default the phonebook is empty, user may add contact(s) to the phonebook manually or from call logs.
