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8/16-Port IP KVM Switch   

 KVM Switch   

 

IKVM-8020

 

 

IKVM-8020

 

  
  
  
  
ademarks 

ademarks 

Copyright 

©

 PLANET Technology Corp. 2012. 

Copyright 

©

 PLANET Technology Corp. 2012. 

Contents subject to revise without prior notice. 

Contents subject to revise without prior notice. 
PLANET is a registered trademark of PLANET Technology Corp.  All other trademarks belong to their 
respective owners. 

PLANET is a registered trademark of PLANET Technology Corp.  All other trademarks belong to their 
respective owners. 

Disclaimer 

Disclaimer 

PLANET Technology does not warrant that the hardware will work properly in all environments and 
applications, and makes no warranty and representation, either implied or expressed, with respect to the 
quality, performance, merchantability, or fitness for a par

PLANET Technology does not warrant that the hardware will work properly in all environments and 
applications, and makes no warranty and representation, either implied or expressed, with respect to the 
quality, performance, merchantability, or fitness for a particular purpose. 

ticular purpose. 

’s Manual is accurate; PLANET disclaims l

PLANET has made every effort to ensure that this User

iability for 

any inaccuracies or omissions that may have occurred. 

PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for 
any inaccuracies or omissions that may have occurred. 
Information in this User’s Manual is subject to change wi

oes not represent a commitment on 

the part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this 
User’s Manual. PLANET makes no commitment to update 

the information in this User’s 

Manual, and reserves the right to make improvements to this User’s Manual and/or to the products described 
in this User’s Manual, at any time without notice. 

Information in this User’s Manual is subject to change without notice and does not represent a commitment on 
the part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this 
User’s Manual. PLANET makes no commitment to update or keep current the information in this User’s 
Manual, and reserves the right to make improvements to this User’s Manual and/or to the products described 
in this User’s Manual, at any time without notice. 

thout notice and d

or keep current 

If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your 
comments and suggestions. 

If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your 
comments and suggestions. 

FCC Warning

 

FCC Warning

 

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to 
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful 
interference when the equipment is operated in a commercial environment. This equipment generates, uses, 
and can radiate radio frequency energy and, if not installed and used in accordance with the Instruction 
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential 
area is likely to cause harmful interference in which case the user will be required to correct the interference at 
his own expense.   

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to 
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful 
interference when the equipment is operated in a commercial environment. This equipment generates, uses, 
and can radiate radio frequency energy and, if not installed and used in accordance with the Instruction 
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential 
area is likely to cause harmful interference in which case the user will be required to correct the interference at 
his own expense.   

CE Mark Warning 

CE Mark Warning 

This is a Class A product. In a domestic environment, this product may cause radio interference, in which case 
the user may be required to take adequate measures.

 

This is a Class A product. In a domestic environment, this product may cause radio interference, in which case 
the user may be required to take adequate measures.

 

Revision 

Revision 

PLANET 8-Port IP KVM Switch User's Manual 

For Model: IKVM-8020 

PLANET 8-Port IP KVM Switch User's Manual 

For Model: IKVM-8020 

Revision: 1.0 

Revision: 1.0 
Part No.: EM-IKVM8020

 

Part No.: EM-IKVM8020

 

8-Port Combo KVM Over 
IP Switch

 

IKVM-8020

Summary of Contents for IKVM-8020

Page 1: ...ovements to this User s Manual and or to the products described in this User s Manual at any time without notice thout notice and d or keep current If you find information in this manual that is incorrect misleading or incomplete we would appreciate your comments and suggestions If you find information in this manual that is incorrect misleading or incomplete we would appreciate your comments and ...

Page 2: ...ce in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception wh...

Page 3: ...roduct In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures WEEE Regulation To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the ...

Page 4: ... Remote Console Status Line 33 Chapter 5 Menu Options 34 5 1 Remote Control 34 5 1 1 KVM Console 34 5 1 2 Telnet SSH Console 34 5 1 3 Remote Wakeup 35 5 2 Virtual Media 38 5 2 1 Drive Redirection 39 5 2 2 Virtual Drive 40 5 2 3 CD DVD Image 40 5 3 User Management 42 5 3 1 Change Password 42 5 3 2 Users 42 5 4 KVM Settings 44 5 4 1 User Console 44 5 4 2 Keyboard Mouse 47 5 4 3 Video 48 5 5 Device S...

Page 5: ...ch as Powerful Mouse Keyboard Support such as installing software transferring files and backing up data Powerful VGA Mouse Keyboard Support The IKVM 8020 will detect the current video mode of the console automatically and manual fine tuning is also available to receive an optimal video quality The IKVM 8020 will accept video streams with a dot clock rate up to 110MHz therefore the remote VGA reso...

Page 6: ... through any at hand browser or just work as a normal 8 Port KVM Switch in local site By the support of daisy chain function users can cascade one IKVM 8020 to multiple KVM 810 or KVM 1610 and manage this KVM chain with one single IP The IKVM 8020 is the ideal choice for those users who want to maintain their PC system at office or home 24 7 6 ...

Page 7: ...n via On Screen Display OSD menu Push Buttons Hot Keys Compliant with DOS Windows Netware Unix Linux iMAC Power MAC and Sun Micro Systems with USB port by connecting with a USB PS 2 adapter Installation Remote mass storage control Supports password protection and PC server name search Buzzer sound for switching port confirmation Keyboard status restored when switching PCs 1 2 Package Contents 1 x ...

Page 8: ...ascade 8 KVM 810 Max cascade levels 2 Port Selection Keys 8 PC Selection On Screen Display Menu Hot Key Button VGA Resolution Local console 1920 x 1440 Remote console 1600 x 1200 Network and Configuration Network Standard IEEE 802 3 10Base T IEEE 802 3u 100Base TX Supported Protocol TCP IP ARP ICMP HTTP HTTPS Telnet SSH DHCP BOOTP PPP SMTP DNS NTP Dynamic DNS Client Software Microsoft Java VM Sun ...

Page 9: ...witch Console side One VGA Monitor One PS 2 Keyboard One PS 2 Mouse One USB Keyboard One USB Mouse Computer side Optional 8 3 in 1 KVM Cable VGA Keyboard Mouse 2 2 Cable Diagrams 3 in 1 KVM Cable is for PS2 Computer or Server connected USB PC or Server Please use PS2 to USB Adapter 9 PS 2 Cable Mini Din 6 pin Male to Male AT to PS 2 keyboard adapter Optional Din 5 pin Male to Mini Din 6 pin Female...

Page 10: ... LEDs Color Description Power Blue A blue light indicates that the KVM is operating Green The PC or KVM connected to the corresponding port is on and operating Port Red The situation of being connected to the port Button Description OSD OSD Control Mode Console Reconfirmed The keyboard and mouse will be reconnected and the EDID in the screen will be read again Real panel 10 ...

Page 11: ...of your cables so that your computers KVM Switch keyboard mouse and monitor are distanced properly Step 2 Connecting Monitor to the KVM Switch Connect the monitor to the KVM Switch Using the attached cable or the one included with your monitor connect it to the HDDB 15 female port on the back of the KVM unit labeled with the monitor symbol at the CONSOLE port connector Step 3 Connecting Keyboard t...

Page 12: ...cting KVM Power Attach the power supply to the KVM unit and plug the other end into an electrical receptacle Now you will see the LED for Port 1 light up and you will hear a beep Switch on your monitor It is not necessary to power down the whole system for install a new PC or KVM thereafter All you need is to make sure that the new PC or KVM 12 is OFF during the installation If the KVM powers down...

Page 13: ...h Connect the monitor to the KVM Switch Using the attached cable or the one included with your monitor connect it to the HDDB 15 female port on the back of the KVM unit labeled with the monitor symbol at the CONSOLE port connector Step 3 Connecting Keyboard to the KVM Switch Connect the keyboard and mouse to the KVM Switch If you have an AT type keyboard you will need an AT to PS 2 adapter Step 4 ...

Page 14: ...heck Again Double check all of the connections You can check the color of keyboard and mouse connector to make sure the keyboard and mouse cables go to the correct ports Step 8 Connecting Other PCs Repeat step 5 6 for the remainder of the computers Step 9 Connecting KVM Power Attach the power supply to the KVM unit and plug the other end into an electrical receptacle Now you will see the LED for P...

Page 15: ...keyboard press the Ctrl key twice or the mouse press and hold the middle button while pressing the left or right button to switch to the previous or next set of PC The mouse must have at least 3 keys As far as you select a PC with the SVS you can use this method for the switch 3 3 OSD On Screen Display Press the NumLock on the keyboard twice or simultaneously press the Push Buttons 1 and 2 of the ...

Page 16: ... you can start the OSD by using the Port Selection Switch first and then press F9 to enter into the System Setting to modify the options of the OSD Entry Hot Key Operation You can operate the options by keyboard or mouse For the keyboard operation besides the common Up and Down keys there are special function keys such as Enter Space Bar Function Key F1 F4 under the OSD remark field For the mouse ...

Page 17: ...roup PWR C KVM NAME SVS 01 Mail Ser 1 Θ 02 Mail Ser 2 Θ 03 Mail Ser 3 04 Mail Ser 4 Move Space Edit Esc Exit F1 Smart View Enter Switching F4 Auto Scan F9 System Setting F5 Clear Name List 1 This field provides the information of the currently connected PC As shown in the figure above 03 refer to the Port Number of the Master 04 refer the Port Number of the Slave and Mail Ser 4 is the name of this...

Page 18: ... to switch the pages KVM It shows the KVM model If there is a number in this field it shows that a set of KVM connects to this port The number 04 indicates Port 4 and 08 indicates Port 8 and 16 indicates Port 16 and so on 18 If the connected KVM is not on there will have no number in this field NAME It shows the name of the equipment and users can name the Slave KVM or PC on their own There are a ...

Page 19: ...bar SPACE Edit The Space BAR on the keyboard is used to start editing the name of the PC or KVM ESC Exit Use the Esc key on the keyboard to exit the current option or exit OSD F4 Auto Scan Use the F4 key to run Auto Scan and you can set the residing time channel display time and mode of the Auto Scan from System Setting F9 System Setting Use the F9 key to enter into the System Setting Menu F5 Clea...

Page 20: ...l Channel Display Tim 5 Sec Auto Scan Time 5 Sec OSD Entry Hot Key Number Lock Hot Key Switching OFF Mouse Clicking OFF Beeper Sound ON Offline Skip Manual OSD Language English Security Level None Console Lock Time 5 Min Move Space Change Esc Exit F1 Information F4 OSD Position F8 Restore Default Setting ...

Page 21: ...of the OSD control screen NumLock Scroll Lock Shift None Hot Key Switching Turn on off the Ctrl hot keys on the keyboard for switching computer functions OFF ON Mouse Clicking Turn on off the keys of the mouse for switching computer functions OFF ON Beeper Sound Turn on off the beeper sound function ON OFF Offline Skip Set the offline skip function to auto or manual Manual Auto OSD Language Select...

Page 22: ...ared and the system settings are set to the default settings as shown in the table above Esc Exit Exit the system setting and close the OSD If you have made changes in this option the system will ask whether or not you want to save the setting before the selected option is effective Auto Scan Mode You can start the OSD first and press F4 to enter the Auto Scan Mode If you want to scan the PC you m...

Page 23: ...word After you enter a wrong password for 5 consecutive times a time delay bar will appear and a set of Magic Numbers will show up at the bottom Record the magic numbers and contact with your distributor Console Reconfirmed Simultaneously press the largest two numbered Port Selection Switches on the panel to start the Console Reconfirmed If you change the Console equipment please use this function...

Page 24: ...has to come with a Java Runtime Environment version 1 1 or higher If the browser has no Java support such as on a small handheld device you are still able to maintain your remote host system using the administration forms displayed by the browser itself Important We recommend installing a Sun JVM 1 5 or above For an insecure connection to the IKVM 8020 we can recommend the following browsers Micro...

Page 25: ...IKVM 8020 which you configured during the initial configuration The address used might be a plain IP address or a host and domain name in the case where you have given your IKVM 8020 a symbolic name in the DNS For instance type the following in the address line of your browser when establishing an unsecured connection http IP address of IKVM 8020 When using a secure connection type in https IP add...

Page 26: ... for the super user is a severe security risk and might result in unauthorized access to the IKVM 8020 and to the host system including all possible consequences Having logged into the IKVM 8020 successfully the main page of the IKVM 8020 will appear This page consists of three parts each of them contains specific information The buttons on the upper side allow you to navigate within the front end...

Page 27: ... to your local network environment and your connection to the Internet is available using a proxy server only without NAT being configured the Remote Console is very unlikely to be able to establish the according connection This is because today s web proxies are not capable of relaying the RFB protocol In case of problems please consult your network administrator in order to provide an appropriat...

Page 28: ...ontrol follows Control Bar Status Line Controls Description Special button to send the Control Alt Delete key combination to the remote system Auto Adjust Button If the video display is of bad quality or distorted in some way press this button and wait a few seconds while the IKVM 8020 tries to adjust itself for the best possible video quality Mouse Synchronize Button Pressing this button to activ...

Page 29: ...options follows Monitor Only Toggles the Monitor only filter on or off If the filter is switched on no remote console interaction is possible and monitoring is possible Exclusive Access If a user has the appropriate permission he can force the Remote Consoles of all other users to close No one can open the Remote Console at the same time again until this user disables the exclusive access or logs ...

Page 30: ...port Combo KVM Over IP Switch IKVM 8020 Scaling Allow you to scale down the Remote Console You can still use both mouse and keyboard however the scaling algorithm will not preserve all display details 30 ...

Page 31: ...kes more time than the fast one and requires a correctly adjusted picture Use the auto adjustment function or the manual correction in the Video Settings panel to setup the picture Local Cursor Offers a list of different cursor shapes to choose from for the local mouse pointer The selected shape will be saved for the current user and activated the next time this user opens the Remote Console The n...

Page 32: ...uality together with the setting for sampling clock Horizontal Position Use the left and right buttons to move the picture in horizontal direction while this option is selected Vertical Position Use the left and right buttons to move the picture in vertical direction while this option is selected Reset this Mode Reset mode specific settings to the factory made defaults Reset all Modes Reset all se...

Page 33: ...d previously Choose one entry the command will be sent to the host system A confirmation dialog can be added that will be displayed before sending the selected command to the remote host Select OK to perform the command on the remote host 4 3 2 Remote Console Status Line The Remote Console Status Bar shows both console and the connection state The size of the remote screen is displayed The value i...

Page 34: ...he bandwidth of network 5 1 1 KVM Console To open the KVM console either click on the icon Console or Remote Control KVM Console of the menu entry on the left or Click to open of the console picture on the right 5 1 2 Telnet SSH Console In general the Telnet or SSH interface supports two operation modes the command line mode and the terminal mode The command line mode is used to control or display...

Page 35: ... IKVM 8020 provides the remote power wakeup function which can remotely wake up the sleeping computer With this feature the computers that are not in use for now can be shut down and remotely wake up the computer when want to use it and thus save the power energy 35 ...

Page 36: ...done on the target computer 1 BIOS setting Have the wake up function in BIOS Enabled Note the naming in BIOS varies depending on the BIOS type it may be Wake On LAN PME PME Event Wake Up or Power On By PCI Device 2 Windows Settings Enter the Properties of Local Area Connection Make sure Wake on Magic packet is Enable 36 ...

Page 37: ...8 port Combo KVM Over IP Switch IKVM 8020 Make sure the following two items are selected 37 ...

Page 38: ...e to the IP KVM s memory which then emulates a locally attached floppy drive With CD DVD ROM Image a Windows or other SAMBA share can emulate a locally attached CD DVD ROM for instance to update software Drive Redirection allows you to share redirect your local drive floppy drives hard disks CD ROMs and other removable devices like USB sticks with the remote system over a TCP network connection Th...

Page 39: ... the remote operating system is aware that the drive is currently redirected actually This may lead to inconsistent data as soon as one of the operating systems either from the local machine or from the remote host is writing data on the device If write support is enabled the remote computer might damage the data and the file system on the redirected device On the other hand if the local operating...

Page 40: ...If unset and no file image will be found it may happen that the host system will hang on boot due to changes in the boot order or the boot manager LILO GRUB This case was reported for some Windows versions 2000 XP other OS might not be fully excluded This behavior depends on the BIOS version used in that machine 5 2 3 CD DVD Image Use Image on Windows Share via SAMBA To include an image from a Win...

Page 41: ...the host computer support USB BOOTABLE function For emulating DVD Drive please use Drive Redirection function 3 The above information has to be given from the point of view of IP KVM with correct IP address and device name Administrative permission is required as regular user may not have the right to access Please login as a system administrator or as root on UNIX systems 4 The specified image fi...

Page 42: ...rom performing various actions on the IP KVM s web pages A newly assigned user has permissions inherited from an assigned group if any or individual permissions if no group is assigned 5 3 1 Change Password 1 Change password of currently logged in user 2 Old Password type in current password 3 New Password type in new password 4 Confirm New Password re type new password for verification 5 Click Ap...

Page 43: ...nal Mobile number This information may be optionally provided Select an existing user for modification Once a user has been selected click the lookup button to see the user information To create a user presses the button Create The Modify button changes the displayed user settings To delete a user press the button Delete Note The IKVM 8020 is equipped with a host independent processor and memory u...

Page 44: ... 4 KVM Settings 5 4 1 User Console The following settings are user specific That means the super user can customize these settings for every users separately Changing the settings for one user does not affect the settings for the other users 44 ...

Page 45: ...d settings deliver the best result because of optimized adjustment of compression and color depth for the indicated network speed Manually Allows adjusting both compression rate and the color depth individually Depending on the selected compression rate the data stream between the IP KVM and the Remote Console will be compressed in order to save bandwidth Since high compression rates consum more c...

Page 46: ...ff In case you switch it on the Remote Console window will be started in a read only mode Start in Exclusive Access Mode Enables the exclusive access mode immediately at Remote Console startup This forces the Remote Consoles of all other users to close No one can open the Remote Console at the same time again until this user disables the exclusive access or logs off Mouse hotkey Allows specifying ...

Page 47: ...celeration setting The IP KVM tries to detect the acceleration and speed of the mouse during the mouse sync process Fixed mouse speed Use a direct translation of mouse movements between the local and the remote pointer You may also set a fixed scaling which determines the pixel amount of the remote mouse pointer movement when the local mouse pointer is moved by one pixel This option is used to man...

Page 48: ...ately A small filter displays all changes instantly but may lead to a constant amount of network traffic even if the display content is not really changing depending on the quality of the video input signal All in all the default setting should be suitable for most situations Force Composite Sync Required for Sun Computers When connecting the device directly to legacy Sun computer with composite s...

Page 49: ...ch IKVM 8020 5 5 Device Settings 5 5 1 Network The Network Settings panel allows changing network related parameters Each parameter will be explained below Once applied the new network settings will immediately come into effect 49 ...

Page 50: ...rom a DHCP or BOOTP server For DHCP select dhcp and for BOOTP select bootp accordingly If you choose none then IP auto configuration is disabled Preferred host name Preferred host name to request from DHCP server Whether the DHCP server takes the IP KVM suggestion into account or not depends on the server configuration IP address IP address in the usual dot notation Subnet Mask The net mask of the...

Page 51: ...f left empty the default value will be used Telnet port Port number at which the IP KVM s Telnet server is listening If left empty the default value will be used SSH port Port number at which the IP KVM SSH Secure SHell server is listening to If left empty the default value port 22 will be used Bandwidth limitation The maximum network traffic generated through the IP KVM Ethernet device Value in K...

Page 52: ...e IP address assigned by the provider the IP KVM connects to a special dynamic DNS server in regular intervals and registers its IP address there The administrator may contact this server as well and pick up the same IP address relating to his IP KVM unit The administrator has to register an IP KVM that is supposed to take part in the service with the Dynamic DNS Server and assign a certain hostna...

Page 53: ...w DNS System Choose Dynamic for free DNS service Custom for your own domain Hostname This is the hostname of the IP KVM that is provided by the Dynamic DNS Server use the whole name including the domain e g testserver dyndns org not just the actual hostname Username You have registered this username during your manual registration with the Dynamic DNS Server Spaces are not allowed in the Nickname ...

Page 54: ...ion will be used If set to Try the applet tries to make an encrypted connection In case connection establishment fails for any reason an unencrypted connection will be used If set to Force the applet tries to make an encrypted connection with certificate An error will be reported in case connection establishment fails Group based System Access Control This is the IP filtering function it keeps una...

Page 55: ...t with the chain rule depicted below The process ordering is important The packet will enter the chain rule 1 first if meet the rule then take action directly otherwise go to chain rule 2 Check the Enable Group based System Access Control to edit the rules Users can add a new IP filtering rule by setting the properties at adding line by Append or Insert User can remove a rule by Remove or Delet 55...

Page 56: ...r testing purpose only System administrator should not rely on this default certificate as the secured global access mechanism through Internet However it is possible to generate and install a new base64 X 509 certificate that is unique for a particular IP KVM In order to do that the IP KVM is able to generate a new cryptographic key and the associated Certificate Signing Request CSR that needs to...

Page 57: ...ettings allows you to specify what device is connected to the serial port and how to use it 5 5 6 Date Time This link refers to a page where the internal real time clock of the IP KVM can be set up You have the possibility to adjust the clock manually or to use a NTP timeserver 57 ...

Page 58: ...is you can use a NTP timeserver which sets up the internal clock automatically to the current UTC time Because NTP server time is always UTC there is a setting that allows you to set up a static offset to get your local time Note There is currently no way to adjust the daylight saving time automatically So you have to set up the UTC offset twice a year properly to the local rules of your country 5...

Page 59: ...8 port Combo KVM Over IP Switch IKVM 8020 5 5 7 Event Log 59 ...

Page 60: ...IP KVM will look in order to authenticate the users You can use Local Authentication this means you need to have created the user account on the IP KVM and the user group information residing on the IP KVM for authentication The other options allow you to specify an LDAP or a RADIUS Server to use for the login authentication These methods are very useful when you want to map users into specific gr...

Page 61: ...force it to USB 1 1 5 5 10 Config File With this function the configuration settings can be saved Backup in a file config gz or reloaded Restore from a previously saved configuration file 5 6 Maintenance The administrator performs various maintenance activities on the IP KVM These include viewing its status update firmware view the event log and reset the unit 61 ...

Page 62: ...formation is useful if technical support is required The Data file for support allows you to download the IP KVM data file with specific support information This is an XML file with certain customized support information like the serial number etc You may send us this information together with a support request It will help us to locate and solve your reported problem 62 ...

Page 63: ...allows you to reset specific parts of the device This involves resetting keyboard mouse USB video engine or the IP KVM device itself In general the IP KVM requires a reset when implementing a firmware update In the event of an abnormal operation a number of subsystems may be reset without resetting the entire IP KVM Click Maintenance Unit Reset the following window displays 63 ...

Page 64: ...et of Reset Device will reboot the IP KVM system It will close all current connections to the administration console and to the Remote Console The whole process will take about one minute Resetting subdevices e g video engine will take few seconds only and does not result in closing connections Note Only the super user is allowed to reset the IP KVM 64 ...

Page 65: ...ectors 3 in 1 VGA Cable Connectors 2 PS 2 keyboard to USB Changer PS 2 keyboard to USB keyboard and mouse changer PS 2 keyboard to USB Changer 3 Daisy Chain Cable VGA Cable HDDB15 Male to Male Daisy Chain Cable Note Daisy chain needs the cable 15 lines fully connected This is a special VGA cable normal VGA cable have unconnected lines Please contact your dealer for Daisy chain cable 65 ...

Page 66: ...emote Console Make sure the TCP port numbers 443 or 80 are open for incoming TCP connection establishments Q No connection can be established to IKVM 8020 A Check whether the network connection is working in general ping the IP address of IKVM 8020 If not check network hardware Is IKVM 8020 powered on Check whether the IP address of IKVM 8020 and all other IP related settings are correct Also veri...

Page 67: ...ure that the encoding is plain text and the checkbox use for outgoing is checked Another possibility is to use a Mozilla based browser Q Every time I open a dialog box with some buttons the mouse pointers are not synchronous anymore A Please check if you have an option like Automatically move mouse pointer to the default button of dialog boxes enabled in the mouse settings of the operating system ...

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