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4. Troubleshooting
This chapter contains information to help you solve issues. If the
Industrial Gigabit Ethernet Switch is not functioning properly, make
sure the Industrial Gigabit Ethernet Switch was set up according to
instructions in this manual.
The per port LED is not lit
Solution:
Check the cable connection of the Industrial Gigabit Ethernet Switch.
Performance is bad
Solution:
Check the speed duplex mode of the partner device. The Industrial
Gigabit Ethernet Switch is run in auto-negotiation mode and if the
partner is set to half duplex, then the performance will be poor.
Per port LED is lit, but the traffic is irregular
Solution:
Check that the attached device is not set to dedicate full duplex. Some
devices use a physical or software switch to change duplex modes.
Auto-negotiation may not recognize this type of full-duplex setting.
Why the Industrial Gigabit Ethernet Switch doesn’t connect to
the network
Solution:
Check per port LED on the Industrial Gigabit Ethernet Switch. Try
another port on the Industrial Gigabit Ethernet Switch. Make sure the
cable is installed properly. Make sure the cable is the right type. Turn
off the power. After a while, turn on the power again.
