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Appendix B: PING IP Address 

The PING (stands for Packet Internet Groper) command is used to detect whether a specific IP 
address is accessible by sending a packet to the specific address and waiting for a reply. It’s also 
a very useful tool to confirm Internet camera installed or if the IP address conflicts with any other 
devices over the network.   

 

If you want to make sure the IP address of Internet camera, utilize the PING command as follows:   

z

 

Start a DOS window.   

z

 

Type ping x.x.x.x, where x.x.x.x is the IP address of the Internet camera.   

The replies, as illustrated below, will provide an explanation to the problem.   

 

If you want to detect any other devices conflicts with the IP address of Internet camera, also can 
utilize the PING command but you must disconnect the Internet camera from the network first. 

 

 
 
 
 
 
 
 
 
 
 
 
 

 

 74

Summary of Contents for ICA-HM350

Page 1: ...H 264 Mega Pixel 30M Outdoor IR IP Camera ICA HM350 User s Manual Version 1 00 Date July 2009 1...

Page 2: ...allation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications H...

Page 3: ...ronment this product may cause radio interference in which case the user may be required to take adequate measures WEEE Regulation To avoid the potential effects on the environment and human health as...

Page 4: ...6 2 Windows Vista 22 2 7 Install the Device behind a NAT Router 23 2 8 Setup ActiveX to use the Internet Camera 24 2 8 1 Internet Explorer 6 for Windows XP 24 2 8 2 Internet Explorer 7 for Windows XP...

Page 5: ...61 3 12 Object Detection 62 3 13 Event Server Configuration 63 3 13 1 FTP Server 63 3 13 2 TCP Server 64 3 13 3 HTTP Server 65 3 13 4 SAMBA Server 66 3 14 Event Schedule Configuration 67 3 15 Record C...

Page 6: ...he cameras without concerning the power outlet location 1 1Overview This user s guide explains how to operate this camera from a computer User should read this manual completely and carefully before y...

Page 7: ...er x 2 Camera Mount Kit x 1 User s Manual CD x 1 Quick Installation Guide x 1 NOTE 1 If any of the above items are missing please contact your dealer immediately 2 Using the power supply that is not t...

Page 8: ...er System Hardware CPU Pentium 4 3 0GHz or above Memory Size 512 MB 512 MB or above Recommended VGA card resolution 1024 x 768 or above VGA card memory 64 MB or above at least 128 MB for Megs pixel re...

Page 9: ...Name Cable Color Function 12VDC Brown White DC 12V 50mA maximum GND Blue White GND D Purple White RS485 data D Gray RS485 data DI Green White Digital signal input DO Orange White Digital signal output...

Page 10: ...is on or not In addition this LED will be flashing while the wireless accessing of the Camera Reset Button This button is used to restore the all factory default settings Sometimes restarting the dev...

Page 11: ...n type When LAN port is connected the LED will be green 5 Attach the power supply Plug in power adapter and connect to power source After power on the camera will start to operate NOTE 1 Only use the...

Page 12: ...he CD ROM drive to launch the auto run program Once completed a welcome menu screen will appear 2 Click the IPWizard II hyperlink you will see the dialog box as below NOTE If the welcome screen does n...

Page 13: ...5 Please click Install to start the installation 6 Please click Finish to complete the installation and launch program immediately 13...

Page 14: ...lled the Camera on a LAN environment you have two easy ways to search your Cameras by PLANET IPWizard II or UPnP discovery Here is the way to execute PLANET IPWizard II to discover Camera s IP address...

Page 15: ...he video from camera directly Furthermore you could double click the left button of mouse to link to the network device by browser 2 5 2 Configure Network by PLANET IPWizard In case you want to change...

Page 16: ...and or password then just click Submit button to perform your setting accordingly Click button will go back to previous page If you like to change username and or password of the device just click the...

Page 17: ...ws XP of your PC is UPnP enabled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows XP NOTE Windows 2000 d...

Page 18: ...The following screen will appear select Networking Services and click Details to continue 18...

Page 19: ...The Networking Services will display on the screen select Universal Plug and Play and click OK to continue Please click Next to continue 19...

Page 20: ...The program will start installing the UPnP automatically You will see the below pop up screen please wait while Setup configures the components Please click Finish to complete the UPnP installation 20...

Page 21: ...lick My Network Places on the desktop the My Network Places will display on the screen and double click the UPnP icon with Internet camera to view your device in an internet browser ICA HM350 00304f1a...

Page 22: ...bled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows Vista Go to Start Control Panel Network and Intern...

Page 23: ...attempt to automatically configure the router to allow access to the camera Installing the device with an UPnP router on your network is an easy 3 step procedure 1 Enable UPnP option of your NAT route...

Page 24: ...web page to work correctly To use the Internet camera user must setup his IE browser as follows 2 8 1 Internet Explorer 6 for Windows XP From your IE browse Tools Internet Options Security Custom Leve...

Page 25: ...t Options Security Custom Level please setup your Settings as follow Set the first 3 items Allow previously unused ActiveX control to run Allows Script lets Automatic prompting for ActiveX controls By...

Page 26: ...mpting for ActiveX controls Prompt Initialize and script active controls not marked From your IE browse Tools Internet Options Security Trusted Sites Custom Level please setup your Settings as follow...

Page 27: ...a z Use the following procedure to establish a connection from your PC to the camera z Once connected you can add the camera to your Browser s Favorites or Bookmarks Start the web browser on the compu...

Page 28: ...trol into your PC After the ActiveX control was installed and run the first image will be displayed NOTE If you log in the camera as an ordinary user setting function will be not available If you log...

Page 29: ...r can chose the proper and or preferred profile here Full Screen Click this button to display the image in full screen mode uses every available space to display the image captured by this camera 2 Wa...

Page 30: ...nfigure bit rate and frame rate of video profiles Audio Configure audio parameters User Setup user name password and login privilege E Mail Setup E Mail configuration FTP This devise is a client site...

Page 31: ...own left right and home position Camera Speed Choose the speed of Pan and Tilt Preset Add Update the preset positions or go to one of these positions Tour Select one of the camera tours Camera tour is...

Page 32: ...te that this feature only supports on the ActiveX control within Microsoft Internet Explorer On the ActiveX control icon click the Left Mouse Button then a menu pop up This menu provides features that...

Page 33: ...ASF format into your local PC While you want to stop it press Stop to stop recording Select Browser the pop up window to select the save path and file name prefix select OK to continue After stop rec...

Page 34: ...elect OK to continue If you like to retrieve the saved image select the file to display the saved image by using any one of graph editing tools NOTE Default save path is C Documents and Settings All u...

Page 35: ...vate this function A window will be popup to show the statistics information of the streaming status NOTE That this information is the statistics between the device and your local PC 3 4 6 About Click...

Page 36: ...DHCP server is installed on the network to issue IP address assignment With this setting the IP address is assigned automatically If this device cannot get an IP address within limited tries the devic...

Page 37: ...n a browser to an Internet domain such as xxxxx com the domain name system translates the names into IP addresses The term refers to two things the conventions for naming hosts and the way the names a...

Page 38: ...get may be static meaning it never changes or dynamic eaning it s likely to change periodically Just how often it changes depends on your ISP A ce you may not know what your current WAN rk over the In...

Page 39: ...ase consult your ISP environment to program h PPoE information first and then connect to the xDSL modem Power on again then the device will dial on to the ISP connect to the WAN through the xDSL modem...

Page 40: ...P information got from PPPoE server site Status Shows the Status of PPPoE connection 5 4 Streaming RTSP is a streaming control protocol and a starting point for negotiating transports such as RTP mult...

Page 41: ...not Mega pixel mode Otherwise this device cannot serve 3GPP stream 3 To use the 3GPP function it strongly recommends installing the Networked Device with a public and fixed IP address without any fire...

Page 42: ...intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router will be forwa...

Page 43: ...can enter different user s IP address which are allowing enter or denying by the device IP Filter To enable or disable the IP filter function here IP Filter Policy Choose the filter policy where is de...

Page 44: ...s e mail address Thi reply mail Subject Type the subject title of the E mail TCP Notification filled If enable this function then the TCP Server TCP Port and Message fields need to be TCP Server Type...

Page 45: ...oxy Proxy Address Type the server name or the IP address of Proxy Port Set port number of Proxy Proxy Login name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HT...

Page 46: ...3 6 Camera Configuration Use this menu to set the function of the camera of Internet camera 3 6 1 Picture Rotation Turn the Mirror and Vertical Flip On or OFF The image will be overturned as below 46...

Page 47: ...nd preserve fine details and edges ICR This is an optional function by model In case the camera is built in ICR user can configure these parameters to control ICR function There are 4 modes of ICR Nig...

Page 48: ...e Camera Address This is the camera ID set in PTZ camera or speed dome camera Note that please DO NOT change the default value if unnecessary If so user needs to check and set value properly for both...

Page 49: ...g This page provides the edit tool to modify or delete the Preset Setting item by item 3 6 3 Tour Setting Up to 64 positions can be preset and the camera can be programming to move to the preset posit...

Page 50: ...e of the tour Maximum 16 points can be assigned The selected preset position is added in the Sequence list from 1 to 16 Wait Time Type a period of time during which the camera is to stay at each prese...

Page 51: ...re version in the device Network LED Switch the LED light of this Internet camera on or off that Network LEDs will stop working in case you don t want other people know the camera is transferring data...

Page 52: ...his option to set time and date manually Adjust Synchronize with NTP Click this option if you want to synchronize the device s date and time with those of time server called NTP server Network Time Pr...

Page 53: ...ctory default settings Note that click this button will reset all device s parameters to the factory settings including the IP address Default Settings Except the network setting The unit is restarted...

Page 54: ...the firmware file was selected select Upgrade 7 The upgrade progress information will be displayed on the screen 8 A message will be shown while the firmware upgraded Once the upgrading process compl...

Page 55: ...information can be embedded into image including date time and or text Video Profile User can only choose either VGA Multi profile or Mega Multi profile mode VGA Multi profile mode can serve H 264 MPE...

Page 56: ...r VBR user should choose the quality level to set the video quality rather than bit rate The quality level is between 1 and 100 The higher value can reach the better quality but of course will consume...

Page 57: ...r should choose the quality level to set the video quality rather than bit rate The quality level is between 1 and 100 The higher value can reach the better quality but of course will consume higher b...

Page 58: ...en 1 and 100 The higher value can reach the better quality but of course will consume higher bandwidth Max Frame Rate Defines the targeted frame rate of this profile For example set the frame rate to...

Page 59: ...ble or disable audio function Mute While PT Mute the audio while pan and or tilt motion Audio Mode To select Simplex or Full duplex 2 way audio mode Input Gain To adjust gain of input audio Output Gai...

Page 60: ...iewer login Select Anonymous to allow any one viewing the video once connected Otherwise only users in database can view the video after login Access right Administrator can access every function in t...

Page 61: ...l server to check this account is available or not SMTP Port Set port number of SMTP service SMTP Authentication Select the authentication required when you send an e mail Disable If no authentication...

Page 62: ...r can specify up to 4 Included and or Excluded windows to monitor the video captured by this device By dragging mouse on the image you can change the position and size of the selected motion window ac...

Page 63: ...her value will be more sensitivity 3 13 Event Server Configuration 3 13 1 FTP Server You may setup FTP parameters for further operation of Event Schedule That s if users want to send the alarm message...

Page 64: ...ode Select passive or active mode connecting to FTP server 3 13 2 TCP Server In addition to send video file to FTP server the device also can send event message to specified TCP server Name User can s...

Page 65: ...r the IP address of the HTTP server Test Check the HTTP server whether it is available or not HTTP Login name Type the user name for the HTTP server HTTP Login Password Type the password for the HTTP...

Page 66: ...s as wish Therefore user needs to specify a name for each HTTP server setting SAMBA Server Type the server name or the IP address of the SAMBA server Test Check the SAMBA server whether this account i...

Page 67: ...provided by this device Name Name of the Event or Schedule Enable Enable or disable this Event or Schedule Type Schedule start with Event trigger or Schedule trigger Enable Time Define the feasible ti...

Page 68: ...TP server by motion triggered always 1 Select event trigger 2 Enable time start from 00 00 to 24 00 every day 3 Trigger by Motion Area Added in Object Detection page 4 Action Send FTP Add in Event Ser...

Page 69: ...from Friday 18 00 and keep work in 12 hours so it will stop on Saturday 06 00 3 Trigger by Motion Area Added in Object Detection page 4 Action Send e mail Add in E Mail page i To email address You nee...

Page 70: ...from Monday to Friday 1 Type Select schedule trigger and interval is 10 minute 2 Enable Time Select Monday to Friday and set start time from 18 00 and keep work in 6 hours 3 Trigger by You do not nee...

Page 71: ...application Record File Type Choose AVI or JPEG file format for record file Record File Prefix Define the prefix of recorded filename JPEG Picture Numbers Define the picture capture method Auto will s...

Page 72: ...ealers who carry surveillance and security products Electrically they must be able to provide a momentary contact closure This Camera provides wires for general I O terminal and RS485 interface as bel...

Page 73: ...ring could damage network camera You could receive the fatal electric shock 9 The external I O is not capable of connecting directly to devices that require large amounts of current In some cases a cu...

Page 74: ...ts with any other devices over the network If you want to make sure the IP address of Internet camera utilize the PING command as follows z Start a DOS window z Type ping x x x x where x x x x is the...

Page 75: ...However sometimes some service providers change this port number for some reasons If so user needs to change this port accordingly Dialing procedure 1 Choose a verified player PacketVideo or Realplaye...

Page 76: ...range of data sizes for M JPEG mode Average bit rate for MPEG 4 mode Average bit rate for H 264 mode 160 x 120 QQVGA 3 6k byte per frame 64kbps 256kbps 30fps 32kbps 192kbps 30fps 320 x 240 QVGA 8 20k...

Page 77: ...sers that could only obtain dynamic IP addresses As to the users that could obtain the static valid IP address they do not usually have to apply the DDNS service Before we decide if DDNS is necessary...

Page 78: ...e left side click Create Account 4 Fill the application agreement and necessary information a Username b E mail address and confirmation c Password and confirmation d Submit all the input information...

Page 79: ...ox There will be an e mail with a title Your DynDNS Account Information Click the hyperlink address to confirm the DDNS service that you just applied Then DDNS you applied activated Click these two op...

Page 80: ...ur username and password that you just applied to login administration interface of DDNS server Input your account 7 If the correct username and password are input you can see the following picture at...

Page 81: ...the domain name information No 3 1 3 2 4 Setup the DDNS and PPPoE of Network Device At last users have to enter the web page of Networked Device and setup the necessary information of DDNS and PPPoE a...

Page 82: ...example 192 168 0 100 2 Access the Router with Your Web browser The following steps generally apply to any router that you have on your network The PLANET WNRT 620 is used as an example to clarify the...

Page 83: ...ports need to be made accessible over the Internet This is accomplished using the Virtual Server function on the router The Virtual Server ports used by the camera must be opened through the router f...

Page 84: ...will need to change the port the camera uses from 80 to something else such as 8080 Not all routers are the same so refer to your user manual for specific instructions on how to open ports Enter valid...

Page 85: ...he device is not weatherproof It needs to be equipped with a weatherproof case for outdoors using However equipped with a weatherproof case might disable the audio function of the device Install this...

Page 86: ...evice UPnP NAT Traversal Can not work with NAT router Maybe NAT router does not support UPnP function Please check user s manual of router and turn on UPnP function Some IP cameras are working but oth...

Page 87: ...st time the PC connects to Network Camera a pop up Security Warning window will appear to download ActiveX Controls When using Windows XP or Vista log on with an appropriate account that is authorized...

Page 88: ...does not have enough bandwidth to support a higher frame rate for the streamed image size Try reducing the video streaming size to 160x120 or 320x240 and or disabling audio z Audio will consume 32 kbp...

Page 89: ...image will flicker Make the condition around the Camera brighter Miscellaneous Can not play the recorded ASF file Please installed Microsoft s DirectX 9 0 or later and use the Windows Media Player 11...

Page 90: ...e Vertical 33 Degree Audio Specification Audio Codec G 711 G 726 AMR Audio I O Audio in Internal Microphone Audio out External Speaker Audio Streaming One Way or Two way Network and Configuration Netw...

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