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5 Mega-pixel Outdoor IR PoE IP Camera

User’s Manual of ICA-3550V

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1.2 Product Specifications

Model

ICA-3550V

Camera

Image Device

1/3.2” 5 mega-pixel progressive scan CMOS Sensor

Lens

Vari-focal 3.6~16 mm, DC auto-iris
Mechanical IR-cut filter
Angle of view : horizontal: 27.31 ~ 75.24 degrees / vertical: 19.09 ~
54.16 degrees

Min Illuminator

0 Lux @ F1.2

IR Illumination LED

IR LED*35, 850nm
Built-in IR illuminators, effective up to 25 meters

Effective Pixels

2592 x 1944 pixels

Image

Video Encoder

H.264 / MPEG-4 / M-JPEG

Video Profile

H.264: 2592 x 1944 / 1080p / 720p / QXGA / UXGA / 1280 x 960 / VGA /
QVGA / QCIF
M-JPEG: 2592 x 1944 / 1080p / 720p / QXGA / UXGA / 1280 x 960 /
VGA / QVGA / QCIF
MPEG4: VGA / QVGA / QCIF (Only for 3GPP)

Frame Rate

5MP Up to 15fps
Full HD Up to 30fps

Image Setting

Brightness, sharpness, contrast, AGC, night mode
Text, time and date overlay

Streaming

Simultaneous multi-profile streaming
M-JPEG streaming over HTTP
Supports 3GPP mobile surveillance
Controllable frame rate and bandwidth
Constant and variable bit rate (MPEG4 / H.264)

Audio

Audio Streaming

Two-way audio

Audio Encoder

RTSP:G.711 / G.726
3GPP:AMR

Microphone

External microphone input

Audio Output

Phone jack

Network and Configuration

Network Standard

IEEE 802.3 10Base-T
IEEE 802.3u 100Base-TX

Supported Protocols

IPv6, IPv4, HTTP, HTTPS, SNMP, QoS/DSCP, Access list, IEEE
802.1X, RTSP, TCP/ IP, UDP, SMTP, FTP, PPPoE, DHCP, DDNS, NTP,
UPnP, 3GPP, SAMBA, Bonjour

Security

Password protection, IP address filtering, HTTPS
encrypted data transmission, 802.1X port-based
authentication for network protection, QoS/DSCP

Users

10 simultaneous unicast users

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Summary of Contents for ICA-3550V

Page 1: ...5 Mega pixel Outdoor IR PoE IP Camera User s Manual of ICA 3550V User s Man 1 5 Mega pixel Outdoor IR PoE IP Camera ICA 3550V ...

Page 2: ... the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following me...

Page 3: ...gulation To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste they should be collected separately Revision User s Manual for PL...

Page 4: ... XP 25 2 5 3 Internet Explorer 7 for Windows Vista 26 Chapter 3 Web based Management 27 3 1 Introduction 27 3 2 Connecting to Internet Camera 27 Chapter 4 Live View 29 Chapter 5 Configuration 32 5 1 System 33 5 1 1 System Information 33 5 1 2 User Management 35 5 1 3 System Update 36 5 2 Network 37 5 2 1 IP Setting 37 5 2 2 Advanced 40 5 2 3 Using UPnP of Windows XP or Vista 45 5 2 3 1 Windows XP ...

Page 5: ... ICA 3550V 5 Appendix B PING IP Address 71 Appendix C 3GPP Access 72 Appendix D Planet DDNS Application 73 Appendix E Configuring Port Forwarding Manually 74 Appendix F Troubleshooting Frequently Asked Questions 77 Appendix G Micro SD Card Compatibility 81 ...

Page 6: ... the ICA 3550V is also equipped with a mounting bracket that conceals all cables within The IP66 rated housing protects the camera body against rain and dust and ensures operation under extreme weather conditions which makes it an ideal solution for outdoor applications such as surveillance of buildings roads parking areas garages railway stations airports and more Day Night Functionality To adapt...

Page 7: ...e result is that an extremely clear and exquisite picture quality can be produced even under any challenging lighting conditions 7 Advanced Event Management The ICA 3550V supports a number of advanced features to enhance surveillance flexibility and event management capabilities The advanced features include Auto Iris for improving the image quality to avoid overexposure AV out for two way audio f...

Page 8: ...urveillance network In addition the ICA 3550V includes 64 CH central management software for efficient monitoring The ICA 3550V is indisputably the top choice for reliable and high performance surveillance Vari Focal and Camera Tampering Detection Offers the Best Recording Flexibility The ICA 3550V incorporates the mega pixel vari focal Lens which has the option of selecting a high millimeter sett...

Page 9: ...auto iris lens 0 lux minimum illumination at F1 2 Maximum resolution 2592 x 1944 Removable IR cut filter for Day N Simultaneous H 264 Simultaneous multi stream support H 264 high profile main profile and b Max resolution of 1080P at 30fps and 5 mega 3DNR to improve picture quality at low Lux WDR Enhancement function strengthens vis Two way audio support with enhanced audio quality Compliant with I...

Page 10: ...nual of ICA 3550V Built in Samba client for NAS 10 plications rted and alarms 3GPP for 3G mobile remote ap Micro SD card local video recording suppo Digital Input Output for integration with sensors Cam Viewer 3 central Management software supported ...

Page 11: ...GPP Frame Rate 5MP Up to 15fps Full HD Up to 30fps Image Setting Brightness sharpness contrast AGC night mode Text time and date overlay Streaming Simultaneous multi profile streaming M JPEG streaming over HTTP Supports 3GPP mobile surveillance Controllable frame rate and bandwidth Constant and variable bit rate MPEG4 H 264 Audio Audio Streaming Two way audio Audio Encoder RTSP G 711 G 726 3GPP AM...

Page 12: ...g Temperature 20 50 degrees C Operating Humidity 20 80 non condensing Weight 1062g Dimensions Φ x L 83mm x 180 mm Emission CE FCC Connectors 10 100 Mbps Ethernet RJ 45 DC power jack Terminal block for 1 alarm input 1 output and factory default reset External mic input Audio out Micro SD SDHC card max 32GB class 6 Composited video out 1 3 Package Contents The package should contain the following IC...

Page 13: ...commended for Internet Explorer 8 0 or later System Hardware Suggested CPU Intel Core i3 530 Memory Size 2048 MB 1024 MB or above Recommended VGA card resolution 1920 x 1200 VGA card memory 512 MB or above System Hardware Minimum CPU Intel C 2 8G Memory Size 512 MB VGA card resolution 1280 x 1024 VGA card memory 64 MB The listed information is minimum system requirements only Actual requirement wi...

Page 14: ... connect the Network Camera to a 100Mbps Fast Ethernet network switch or hub 2 Power Jack The input power is DC 12V ONLY use package power adapter supplied with the Internet Otherwise the product may be damaged 3 I O Control Instruction I O terminal connector is used for such applications as motion detection event triggering and alarm notifications 4 Video Output The Internet camera also provides ...

Page 15: ...5 Mega pixel Outdoor IR PoE IP Camera User s Manual of ICA 3550V 15 Connect a loud speaker to the network camera This is for voice alert and two way audio ...

Page 16: ...ND DO pin to the external relay buzzer device 2 Please connect the GND DI pin to the external trigger device 3 I O PIN definition z GND Ground Initial state is LOW z DO Digital Output DC 5V z DI Digital Input Max 50mA DC 5V 4 I O Setup z Click I O Setting from the system setup page via IE and check Out1 to enable I O signal 16 ...

Page 17: ...0 seconds For example your alarm buzzer will continuously ring for 10 seconds After 10 seconds the buzzer stops ringing or you can manually break off the output signal by clicking OFF z Time Switch mode Click Pulse and the camera will trigger the external output devise for several seconds the duration length is according to the interval setting in Output Setting Relay out function needs extra purc...

Page 18: ...he power adapter into a power source After power is on the camera will start to operate 1 Only use the power adapter supplied with Internet camera Otherwise the product may be damaged 2 The power adapter is unnecessary when Internet camera is connected to a PoE switch Otherwise the product may be damaged when Internet camera is connected to a PoE switch and power adapter simultaneously 3 Attach BN...

Page 19: ...tandard LAN infrastructure It enables power to be provided to the network device such as an IP phone or a network camera using the same cable as that used for network connection It eliminates the need for power outlets at the camera locations and enables easier application of uninterruptible power supplies UPS to ensure 24 hours a day 7 days a week operation 19 ...

Page 20: ...ller II hyperlink you will see the dialog box as shown below If the welcome screen does not appear click Start at the taskbar Then select Run and type D Utility PLANETIPinstaller PLANETIPinstaller exe assume D drive is your CD ROM drive When you install the camera in a LAN environment you may execute PLANET IP Installer to discover camera s IP address and set up related parameters in the camera Wh...

Page 21: ...l search all IP Cameras connected on LAN The user can click Search Device to search again 2 Click one of IP Cameras listed on the left side of IP Installer then the network configuration of that IP Camera will be listed on the right side If parameters change click on Submit Then the network configuration will be changed Just click OK to reboot 21 ...

Page 22: ...sses Control PanelÆNetwork ConnectionsÆLocal Area Connection PropertiesÆInternet Protocol TCP IP ÆProperties Please make sure your IP Camera and PC have the same Subnet If not please change IP Camera IP subnet or PC IP subnet accordingly 6 A quick way to access remote monitoring is to left click the mouse twice on a selected IP Camera listed on Device list of PLANET IP Installer An IE browser will...

Page 23: ...5 Mega pixel Outdoor IR PoE IP Camera User s Manual of ICA 3550V 8 If the user name and password are input correctly the following web page will be displayed 23 ...

Page 24: ...ettings must allow for the web page to work correctly To use the Internet camera user must setup his IE browser as follows 2 5 1 Internet Explorer 6 for Windows XP From your IE browser Î Tools Î Internet Options Î Security Î Custom Level please setup your Settings as follows Set up the first 3 items Download the signed ActiveX controls Download the unsigned ActiveX controls Initialize and script t...

Page 25: ...our IE browser Î Tools Î Internet Options Î Security Î Custom Level please set up your Settings as follows Set up the first 3 items Allow previously unused ActiveX control to run Allow Scriptlets Automatic prompting for ActiveX controls By now you have finished your entire PC configuration for Internet camera 25 ...

Page 26: ...om Level please set up your Settings as follows Enable Automatic prompting for ActiveX controls Prompt Initialize and script active controls not marked From your IE browser Î Tools Î Internet Options Î Security Î Trusted Sites Î Custom Level please set up your Settings as follows Enable Automatic prompting for ActiveX controls Prompt Initialize and script active controls not marked 26 ...

Page 27: ...er the same IP segment with Internet camera 3 2 Connecting to Internet Camera z Use the following procedure to establish a connection from your PC to the camera z Once connected you can add the camera to your Browser s Favorites or Bookmarks Start the web browser on the computer and type the IP address of the camera The Default IP http 192 168 0 20 The login window of Internet camera will appear d...

Page 28: ...s to install and run the ActiveX control into your PC After the ActiveX control is installed and runs the first image will be displayed If you log in the camera as an ordinary user setting function will not be available If you log in the camera as the administrator you can perform all the settings provided within the device 28 ...

Page 29: ...ter 4 Live Viewing Start up screen will be shown below whether you are ordinary users or an administrator 2 1 3 5 8 9 7 6 4 1 Configure Get into the administration page 2 Snapshot Video Snapshot 3 Status Bar Show system time video resolution and video refreshing rate 29 ...

Page 30: ... this IP camera 8 Relay Control Control the relay which is connected to this camera 9 Focus Bar This function manually adjusts Lens If value of bar is higher it means focus is more accurate Double click the video it will change to full screen mode Press Esc or double click the video again it will change back to normal mode Right click the mouse on the video it will show a pop up menu 1 Snapshot Sa...

Page 31: ...hen drag and drop the bar to adjust the zoom factors 6 FrameBufferSec Build a buffer to accumulate several video frames and play at a regular interval This function can make video smooth going when the Network speed is slow and lag If you select 100 the interval between every frame is fixed to 100 mSec The slower the Network is the bigger value should be selected The default value is null ...

Page 32: ...5 Mega pixel Outdoor IR PoE IP Camera User s Manual of ICA 3550V Chapter 5 Configuration Click to get into the administration page Click to go back to the live video page 32 ...

Page 33: ...ect language There are English Traditional Chinese Simplified Chinese French Russian Italian Spanish German Portuguese Polish and Japanese to select When changed it will show the following dialogue box for the confirmation of changing language 2 OSD Setting Select a position where date and time stamp text showing on screen Moreover click Text Edit to enter to adjust the OSD contents which include ...

Page 34: ...5 Mega pixel Outdoor IR PoE IP Camera User s Manual of ICA 3550V 3 Server time setting Select options to set up time NTP Synchronize with PC s time Manual The date and time remain the same 34 ...

Page 35: ...nonymous User Login Yes Allow anonymous login No Need user name password to access this IP camera Universal password When user forgets user name and password to login camera fill out universal password in MAC address and IP in specific web to login this camera Add user Type the user name and password then click Add Set This user name and password are only for this camera 35 ...

Page 36: ...lt Delete all the settings in this IP camera Setting Management User may download the current setting to PC or upgrade from previous saved setting Setting download Right click the mouse button on Setting Download Æ Select Save AS to save current IP CAM setting in PC Æ Select saving directory Æ Save Upgrade from previous setting Browse Æ search previous setting Æ open Æ upgrade Æ Setting update con...

Page 37: ...5 Mega pixel Outdoor IR PoE IP Camera User s Manual of ICA 3550V 5 2 Network 5 2 1 IP Setting IP camera supports DHCP and static IP 37 ...

Page 38: ...today s Internet traffic You can set up IPv6 manually by keying in Address Gateway and DNS or enabling DHCP to assign the IP automatically Port Assignment User may need to assign a different port to avoid conflict when setting up IP assignment 1 Web Page Port setup web page connecting port and video transmitting port Default 80 2 RTSP Port setup port for RTSP transmitting Default 554 3 RTP Start a...

Page 39: ...ting Based on the RTSP Server Multicast is a bandwidth conservation technology This function allows several users to share the same packet sent from IP camera To use Multicast appoint IP Address and port here TTL means the life time of packet The larger the value is and the more users can receive the packet Warning To use Multicast be sure to enable the function Force Multicast RTP via RTSP in you...

Page 40: ...elp protect streaming data transmission over the internet on the higher security level You can select the connection type Https means user cannot connect the camera via Http protocol The Https path will be https IP address If you select Http Https both the Http and Https path can be used to access the camera Remove the existing setting Before setting new request please remove old secure identifica...

Page 41: ...r Create Self Signed Certificate 5 2 2 2 SNMP Simple Network Management Protocol SNMP provides a simple framework for administering networked hardware To manage the IP camera you have to prepare a MIB browser or similar tools first SNMPv1 SNMPv2c and SNMPv3 can be enabled simultaneously SNMPv1 and SNMPv2 The term Community name in SNMPv1 and SNMPv2c can be roughly regarded as key The person 41 ...

Page 42: ... access the IP camera Please set security name authentication type authentication password encryption type encryption password of write and read respectively The password must be 8 64 bits in length Different from in SNMPv1 and v2c the user have to create an account when using SNMPv3 In the account parameters key in the security name and password you set in the camera to get accessing SNMPv1 SNMPv...

Page 43: ...ick the enable box key in the IP address you want to deny select deny then click Add to add it to the list You can also choose to deny a range of IP address but allow one or several IP address of them Take the picture above for example IP address 192 168 50 151 161 are not allowed to connect to the camera but only 192 168 50 159 can access In the list allow condition must be ranked before deny con...

Page 44: ...u set 5 10 and 20 for the three items then the bandwidth of the three items is 5 10 20 There is no difference between setting 0 0 0 or 63 63 63 because under these two setting the three items will get equal bandwidth 1 3 The three stream control the protocols respectively Live Stream Video and audio RTP RTSP Event Alarm FTP SMTP SAMBA SIP Management HTTPS HTTP SNMP The Management stream handles bo...

Page 45: ...upports EAP TLS method Please enter ID password issued by the CA then upload related certificates 5 2 3 Using UPnP of Windows XP or Vista Please follow the procedure to activate UPnP 5 2 3 1 Windows XP UPnP is short for Universal Plug and Play which is a networking architecture that provides compatibility among networking equipment software and peripherals This device is an UPnP enabled device If ...

Page 46: ...CA 3550V Go to Start Settings and Click Control Panel The Control Panel will display on the screen and double click Add or Remove Programs to continue The Add or Remove Programs will display on the screen and click Add Remove Widows Components to continue 46 ...

Page 47: ...Camera User s Manual of ICA 3550V The following screen will appear select Networking Services and click Details to continue 47 The Networking Services will display on the screen select Universal Plug and Play and click OK to continue ...

Page 48: ...5 Mega pixel Outdoor IR PoE IP Camera User s Manual of ICA 3550V Please click Next to continue The program will start installing the UPnP automatically You will see the below pop up screen please 48 ...

Page 49: ...5 Mega pixel Outdoor IR PoE IP Camera User s Manual of ICA 3550V wait while Setup configures the components Please click Finish to complete the UPnP installation 49 ...

Page 50: ...IP Camera User s Manual of ICA 3550V Double click My Network Places on the desktop the My Network Places will display on the screen and double click the UPnP icon with Internet camera to view your device in an Internet browser 50 ...

Page 51: ...working equipment software and peripherals This device is an UPnP enabled device If the operating system Windows Vista of your PC is UPnP enabled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows Vista Go to Start Control Panel Network and Internet Network and Sharing Center and turn on Network Discovery...

Page 52: ...era User s Manual of ICA 3550V Double click My Network Places on the desktop the My Network Places will display on the screen and double click the UPnP icon with Internet camera to view your device in an Internet browser 0 ICA 3550V 52 ...

Page 53: ... might need this feature However if your device is behind a NAT router you will not need to enable this feature Because DDNS allows the device to use an easier way to remember naming format rather than an IP address The name of the domain is like the name of a person and the IP address is like his phone number On the Internet we have IP numbers for each host computer server router and so on and we...

Page 54: ...efault the hostname content contains and last six MAC address When ICA 3550V connects to internet that remote client fill below hostname will connecting to ICA 3550V DDNS Status 1 Updating Information update 2 Idle Stop service 3 DDNS registration successful can now log by http username planetddns com Register successfully 4 Update Failed the name is already registered The user name has already be...

Page 55: ...5 Mega pixel Outdoor IR PoE IP Camera User s Manual of ICA 3550V 5 2 6 Mail FTP SAMBA To send out the video via mail FTP and Samba please set up the configuration first Mail setting FTP setting 55 ...

Page 56: ...5 Mega pixel Outdoor IR PoE IP Camera User s Manual of ICA 3550V Samba setting Samba only supports one layer folder 56 ...

Page 57: ...reover the ICA 3550V supports Back Light Compensation BLC Night Mode and Video Orientation 1 Image adjust Brightness Contrast Hue Saturation and Sharpness can be adjusted here 2 AGC Automatic gain control The sensitivity of camera can be adjusted with the environmental light Enable this function and the brighter image can be got under dim light but the level of noise may also increase 3 Shutter Ti...

Page 58: ...set light sensor mode appoint a lux standard of switching D N here Current lux value is provided for reference Under Times Mode the switch time of Color Black and white is according to the given time You can also control it by choosing Color or B W 8 White Balance Enhance red blue color in the image 9 Denoise This function is able to filter the noise and blur from the image and show a clearer view...

Page 59: ...264 High profile provides better coding efficiency Some devices do not support every profile For example iPhone4 only supports main profile Quality The higher the quality is the bigger the file size is It might affect Internet transmitting speed if the file gets too large Video Frame Rate The video refreshing rate per second The max Value is affected by the input resolution you choose Video Format...

Page 60: ... every profile For example iPhone4 only supports main profile Bitrate Control Mode There are CBR Constant Bit Rate and VBR Variable Bit Rate to use CBR 32Kbps 10Mbps the higher the CBR is the better the video quality is VBR 1 Low 10 High Compression rate the higher the compression rate the lower the picture quality is and vice versa The balance between VBR and network bandwidth will affect picture...

Page 61: ...onnecting route 5 3 2 4 3GPP Streaming mode Enable or Disable Enable or Disable 3GPP Streaming Resolution 640x480 320x240 or 176x144 Video Bitrate The higher the value is the higher the image quality is Video Frame Rate The video refreshing rate per second Video Format H 264 or MPEG4 3GPP Path 3GPP output connecting route If the IP address of your camera is 192 168 40 150 and you key in v3 in the ...

Page 62: ...e ICA 3550V supports 2 way audio User can send audio from ICA 3550V built in microphone to remote PC User can also send audio from remote PC to ICA 3550V s external speaker 1 Audio from IP camera built in microphone to local PC select Enable to start this function The Audio compression format can be chosen from 3 options You can also adjust the volume of 2 way audio 2 Audio from local PC to ICA 35...

Page 63: ...5 Mega pixel Outdoor IR PoE IP Camera User s Manual of ICA 3550V 5 4 Event List The ICA 3550V provides multiple event settings 5 4 1 Event Setting 63 ...

Page 64: ...ey are 1 AVI File with Record File Setting 2 Multi JPEG with Record File Setting only with JPEG compression format 3 Single JPEG Single File with Interval Setting Record Time Setting Pre Alarm and Post Alarm setups for video start and end time when motion detects I O or other devices got triggered Pre Post Alarm record time is based on record time setting and IP cam built in RAM memory Limited by ...

Page 65: ...pshots 5 4 3 I O Setting The ICA 3550V supports 1 input 1 output When input is triggered it can send the video to some specific mail addresses transmit the video to remote ftp server and trigger the relay and SAMBA Please connect to propriety relay box to reduce the risk of electric shock and damage 65 ...

Page 66: ...n no action will be triggered even the camera detects input signal during 11 00 12 00 on Monday GPIO Output Setting By GPIO I O port output activates On Off Switch Slide Switch or Pan Tilt Module for use with relay box On Off Switch The camera triggers the external device and lasts for 10 seconds You can turn off the alarm manually by clicking off on the right bottom of the live video page Time Sw...

Page 67: ...k the video to start Microsoft Media Player to play it To delete the video check it and then click Del 5 4 5 2 SD Management Choose The 1st day means the recoding file will be kept for one day For example it is five o clock now Choose The 1st day The files will be kept from five o clock yesterday to five o clock today The oldest file will be deleted if the Micro SD card is full The use of the SD c...

Page 68: ...se FlashGet instead to download the files from IP camera In this way you do not need to pull out Micro SD card from the camera To use FlashGet for downloading the image and video data from the Micro SD card please follow the steps Open FlashGet select File Import Import list and find the link list file you just saved The file name may be called SD_list 68 ...

Page 69: ...s you want to copy to your PC Give the directory path in the new download window and remember to enable Login to Server key in the IP Camera username and password Click OK to start download FlashGet is a free software that can be downloaded from FlashGet official website The example above is based on FlashGet ver 1 9 6 1073 69 ...

Page 70: ...able Take an electronic wire plug one side of the wire into Default and the other side into GND on the terminal block as the picture is shown below Connect power to the camera again It takes around 30 seconds to boot the camera Remove the wire and plug in the Ethernet cable after the camera finishes booting Re login the camera using the default IP http 192 168 0 20 and user name admin password adm...

Page 71: ... installed or if the IP address conflicts with any other device over the network If you want to make sure the IP address of Internet camera utilize the PING command as follows z Start a DOS window z Type ping x x x x where x x x x is the IP address of the Internet camera The replies as illustrated below will provide an explanation to the problem If you want to detect any other device that conflict...

Page 72: ...rt 554 is the default for RTSP service However sometimes some service providers change this port number for some reasons If so user needs to change this port accordingly Dialing procedure 1 Choose a verified player PacketVideo or Realplayer 2 Use the following default URL to access rtsp IP Address v3 Where host is the host name or IP address of the camera Compatible 3G mobile phone Please contact ...

Page 73: ...et DDNS Application Configure PLANET DDNS steps Step 1 Enable DDNS option through accessing web page of the ICA 2500 Step 2 Select on DDNS server provided and register an account if you do not use yet Let s take dyndns org as an example Register an account at http planetddns com 73 ...

Page 74: ...device with a fixed IP address for example 192 168 0 100 2 Access the Router with Your Web browser The following steps generally apply to any router that you have on your network PLANET WNRT 620 is used as an example to clarify the configuration process Configure the initial settings of the router by following the steps outlined in the router s Quick Installation Guide If you have cable or DSL ser...

Page 75: ...ed to be made accessible over the Internet This is accomplished using the Virtual Server function on the router The Virtual Server ports used by the camera must be opened through the router for remote access to your camera Follow these steps to configure your router s Virtual Server settings z Click Enabled z Enter a unique name for each entry z Select Both under Protocol Type TCP and UDP z Enter ...

Page 76: ...rom 80 to something else such as 8080 Not all routers are the same so refer to your user manual for specific instructions on how to open ports Enter valid ports in the Virtual Server section of your router Please make sure to check the box on this line to enable settings Then the device can be accessed from WAN by the router s WAN IP Address By now you have finished your entire PC configuration fo...

Page 77: ... RTSP port need to be opened on the firewall or NAT router The username and password for the first time or after factory default reset Username admin and Password admin It s all case sensitivity Forgot the username and password Follow the steps below 1 Remove power and press and hold the button in the back of IP CAMERA 2 Power on the camera Don t release the button during the system booting 3 It w...

Page 78: ...er web pages of the Network Camera from Internet Explorer z Maybe the IP Address of the Network Camera is already being used by another device or computer To confirm this possible problem disconnect the Network Camera from the network first and then run the PING utility to check it out z Maybe it s due to the network cable Try correcting your network cable and configuration Test the network interf...

Page 79: ...mputer Go to C Windows Downloaded Program Files and check to see if there is an entry for the file Web Watch2 Control The status column should show Installed If the file is not listed make sure your Security Settings in Internet Explorer are configured properly and then try reloading the device s home page Most likely the ActiveX control did not download and install correctly Check your Internet E...

Page 80: ... Disable audio to improve video Your Internet connection may not have enough bandwidth to support streaming audio from the device Image Transfer on e mail or FTP does not work z Default Gateway and DNS server address should be set up correctly z If FTP does not work properly ask your ISP or network administrator about the transferring mode of FTP server Video quality of the device The focus on the...

Page 81: ...ranscend SDHC class4 16GB SDHC class4 32GB SD class4 16GB SD class4 32GB SDHC class6 4GB SDHC class6 8GB SDHC class6 16GB SD class6 4GB SD class6 8GB SD class6 16GB SDHC class10 4GB SDHC class10 8GB SDHC class10 SanDisk SDHC class4 4GB SDHC class4 8GB SDHC class4 16GB SDHC class4 32GB 81 ...

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