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User Manual of IAP-1800AX & IAP-2400AX

- 21 -

1000 LNK/ACT (

Green

)

10/100 LNK/ACT (

Amber

)

Wi-Fi:

2.4GHz(

Green

)

5GHz(

Green

)

1000 LNK/ACT (

Green

)

10/100 LNK/ACT (

Amber

)

Wi-Fi:

5GHz(

Green

)

Wireless Specifications

Wi-FI Standard

IEEE 802.11a/n/an/ac/ax 5GHz

(2Tx2R)

IEEE 802.11g/b/n/ax 2.4GHz

(2Tx2R)

IEEE 802.11a/an/ac/ax 5GHz

(4Tx4R)

Band Mode

2.4GHz & 5GHz concurrent mode

5GHz concurrent mode

Data Modulation

802.11ax: MIMO-OFDMA (BPSK /

QPSK / 16QAM / 64QAM / 256QAM,

1024QAM)

802.11ac: MIMO-OFDM (BPSK /

QPSK / 16QAM / 64QAM / 256QAM)

802.11a/g/n: OFDM (BPSK / QPSK /

16QAM / 64QAM)

802.11b: DSSS (DBPSK / DQPSK /

CCK)

802.11ax: MIMO-OFDMA (BPSK /

QPSK / 16QAM / 64QAM /

256QAM, 1024QAM)

802.11ac: MIMO-OFDM (BPSK /

QPSK / 16QAM / 64QAM /

256QAM)

802.11a/g/n: OFDM (BPSK / QPSK

/ 16QAM / 64QAM)

Antenna

4 dBi 2.4GHz and 5GHz dual-band

external antennas with RP-SMA

male connectors for Wi-Fi

4 dBi external antennas with

RP-SMA male connectors for Wi-Fi

Frequency Range

2.4GHz

America FCC:

2.412~2.462GHz

Europe ETSI:

2.412GHz~2.472GHz

5GHz

America FCC:

5.180~5.240GHz,

5.745~5.825GHz

Europe ETSI:

5.180~5.700GHz

America FCC: 5.180~5.240GHz,

5.745~5.825GHz

Europe ETSI: 5.180~5.700GHz

Operating Channels

2.4GHz

America FCC: 1~11

Europe ETSI: 1~13

5GHz

America FCC:

Non-DFS: 36, 40, 44,

48,

149,153,157,161,165

DFS: 52, 56, 60, 64,

100, 104, 108, 112, 116,

132, 136, 140

Europe ETSI:

America FCC:

Non-DFS: 36, 40, 44, 48,

149,153,157,161,165

DFS: 52, 56, 60, 64, 100, 104, 108,

112, 116, 132, 136, 140

Europe ETSI:

Non-DFS: 36, 40, 44, 48

DFS: 52, 56, 60, 64, 100, 104, 108,

Summary of Contents for IAP-1800AX

Page 1: ...User Manual of IAP 1800AX IAP 2400AX 1 Industrial 802 11ax Wireless Access Point with 5 10 100 1000T LAN Ports IAP 1800AX IAP 2400AX ...

Page 2: ...LANET assumes no responsibility for any inaccuracies that may be contained in this User s Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make improvements and or changes to this User s Manual at any time without notice If you find information in this manual that is incorrect misleading or incomplete we would appreciate yo...

Page 3: ...dio frequency exposure limits human proximity to the antenna shall not be less than 20 cm 8 inches during normal operation CE Compliance Statement This device meets the RED 2014 53 EU requirements on the limitation of exposure of the general public to electromagnetic fields by way of health protection The device complies with RF specifications when it is used at a safe distance of 20 cm from your ...

Page 4: ...f IAP 1800AX IAP 2400AX 4 Revision User s Manual of PLANET Industrial 802 11ax Wireless Access Point with 5 10 100 1000T LAN Ports Models IAP 1800AX IAP 2400AX Rev 1 0 July 2022 Part No EM IAP 1800AX_IAP 2400AX_v1 0 ...

Page 5: ...2 2 Hardware Installation 35 2 2 1 DIN rail Mounting 35 2 2 2 Wall Mount Plate Mounting 37 2 2 3 Side Wall Mount Plate Mounting 38 2 2 4 Wi Fi Antenna Installation 39 Chapter 3 Preparation 40 3 1 System Requirements 40 3 2 Manual Network Setup TCP IP Configuration 41 3 2 1 Configuring the IP Address Manually 41 3 3 PLANET Smart Discovery Utility 44 3 4 Starting Setup in the Web UI 46 Chapter 4 Web...

Page 6: ...9 4 2 9 DHCP 81 4 2 10 DDNS 82 4 3 Security 85 4 3 1 Firewall 86 4 3 2 MAC Filtering 89 4 4 3 IP Filtering 90 4 3 4 Web Filtering 92 4 3 5 Port Forwarding 93 4 3 6 QoS 95 4 3 7 DMZ 96 4 4 Wireless 97 4 4 1 Repeater 98 4 4 2 2 4G Wi Fi 99 4 4 3 5G Wi Fi 100 4 4 4 MAC ACL 101 4 4 5 Wi Fi Advanced 102 4 4 6 Wi Fi Statistics 103 4 4 7 Connection Status 104 4 5 Maintenance 105 4 5 1 Administrator 106 4...

Page 7: ...11 WLAN AutoConfig 112 5 2 Mac OS X 10 x 115 5 3 iPhone iPod Touch iPad 119 Appendix A DDNS Application 123 Appendix B FAQs 124 Q1 How to Set Up the AP Client Connection 124 Q2 How to tweak change design or configure login information needed for the Captive Portal 130 Appendix C Troubleshooting 134 Appendix D Glossary 136 EC Declaration of Conformity 138 ...

Page 8: ...ustrial 5GHz 802 11ax 2400Mbps Wireless Access Point with 5 10 100 1000T LAN Ports Industrial 802 11ax Wireless AP mentioned in the manual refers to the above models 1 1 Package Contents The package should contain the following Model Item IAP 1800AX IAP 2400AX Industrial 802 11ax Wireless AP x 1 x 1 Quick Installation Guide x 1 x 1 PLANET CloudViewer Quick Guide x 1 x 1 Wall mount Kit x 1 x 1 Dual...

Page 9: ...ss speed of 1200Mbps in the 5GHz band and 600Mbps in the 2 4GHz band The maximum number of client users is up to 150 ensuring more secure and robust connectivity with the adoption of Wi Fi 6 technology PLANET IAP 2400AX Industrial 5GHz 802 11ax 2400Mbps Wireless Access Point with 5 10 100 1000T LAN Ports is equipped with a rugged IP30 metal case for stable operation in heavy industrial environment...

Page 10: ... and Reliable 5GHz WLAN Solution The IAP 2400AX adopting the IEEE 802 11ax Wi Fi 6 standard provides a high speed transmission The maximum wireless speed in the 5GHz band is up to 11AXA_AHE80 of 1201Mbps Benefits of MU MIMO OFDMA Seamless Roaming Beamforming and BSS Coloring The IAP 1800AX IAP 2400AX can be installed in public areas such as hotspots airports and conferences as OFDMA a multi user v...

Page 11: ...ssion delay for longer frame and low speed transmission Improves the overall traffic quality and effectively uses bandwidth in an environment where multiple people use the Internet Increases the number of devices that can be connected to the AP Reduces the power consumption of the device by way of the use of low bandwidth Beamforming Beamforming is to improve your Wi Fi signal when you are far awa...

Page 12: ...SS color identifier when other radios transmit on the same channel If the color is the same this is considered to be an intra BSS frame transmission In other words the transmitting radio belongs to the same BSS as the receiver If the detected frame has a different BSS color from its own then the STA considers that frame as an inter BSS frame from an overlapping BSS ...

Page 13: ...P 2400AX supports WPA WPA2 WPA3 wireless encryptions suitable for the WPA2 Enterprise and WPA WPA2 Enterprise where eavesdropping and unauthorized users or bandwidth occupied by unauthenticated wireless access can be effectively prevented Furthermore granting or denying access to the wireless LAN network based on the ACL Access Control List to any users can be pre established by the administrator ...

Page 14: ...the central management simple Cybersecurity Network Solution to Minimize Security Risks The IAP 1800AX IAP 2400AX supports TLS protocols to provide strong protection against advanced threats It includes a cybersecurity feature such as SNMPv3 authentication and so on to complement it as a security solution User friendly and Secure Management For efficient management the IAP 1800AX IAP 2400AX is equ...

Page 15: ...when power supply 1 fails to work the hardware failover function will be activated automatically to keep powering the IAP 1800AX IAP 2400AX via power supply 2 alternatively without any loss of operation Effective Alarm Alert for Better Protection The IAP 1800AX IAP 2400AX supports a Fault Alarm feature which can alert the users when there is something wrong with the device With this ideal feature ...

Page 16: ...tector and send event alarm to the administrators The Digital Output could be used to alarm the administrators if the IAP 1800AX IAP 2400AX port shows link down link up or power failure Flexible and Easy Installation with Limited Space The compact sized IAP 1800AX IAP 2400AX is specially designed to be installed in a narrow environment such as a wall enclosure It can be installed by fixed wall mou...

Page 17: ...B 3 0 port for system configuration backup upload and firmware upgrade 1 x reset button for system factory default and reboot LAN Port Hardware based 10 100Mbps half full duplex and 1000Mbps full duplex mode flow control and auto negotiation and auto MDI MDI X Features Store and Forward mode with wire speed filtering and forwarding rates IEEE 802 3x flow control for full duplex operation and back ...

Page 18: ...Personal AES WPA WPA2 Personal TKIP WPA WPA2 Personal TKIP AES WPA2 Enterprise WPA WPA2 Enterprise MAC ACL Wireless AP Mode Features Supports OFDMA orthogonal frequency division multiple access Supports MU MIMO multi user multiple input multiple output Beamforming and BSS Coloring WMM Wi Fi multimedia provides higher priority to multimedia transmitting over wireless Coverage threshold to limit the...

Page 19: ...em status monitoring through remote syslog server Gateway mode supports PLANET DDNS Easy DDNS Captive Portal RADIUS Server Client PLANET Smart Discovery Utility for deployment management PLANET NMS system and CloudViewer for deployment management ...

Page 20: ...ovable 6 pin terminal block for power input Pin 1 2 for Power 1 Pin 3 4 for fault alarm Pin 5 6 for Power 2 Reset Button 5 sec System reboot 10 sec Factory default Enclosure IP30 metal case Dimensions W x D x H 50 x 135 x 135 mm Weight 773g 787g Power Requirements DC 9 54V DC 1 8A Power Consumption Max 6 4 watts 21BTU No Loading at DC 54V Max 10 8 watts 36BTU Full loading at DC 54V Max 5 9 watts 2...

Page 21: ...4QAM 802 11ac MIMO OFDM BPSK QPSK 16QAM 64QAM 256QAM 802 11a g n OFDM BPSK QPSK 16QAM 64QAM Antenna 4 dBi 2 4GHz and 5GHz dual band external antennas with RP SMA male connectors for Wi Fi 4 dBi external antennas with RP SMA male connectors for Wi Fi Frequency Range 2 4GHz America FCC 2 412 2 462GHz Europe ETSI 2 412GHz 2 472GHz 5GHz America FCC 5 180 5 240GHz 5 745 5 825GHz Europe ETSI 5 180 5 700...

Page 22: ...nts Transmission Power 11b 23dbm 1 5dbm 11Mbps 11g 20dbm 1 5dbm 54Mbps 11g n 20dBm 1 5dbm MCS7 HT20 17dBm MCS7 HT40 11a 19 5dBm 1 5dbm 54Mbps 11a n 19 5dBm 1 5dbm MCS7 HT20 17dBm MCS7 HT40 11ac HT20 20 1 5dBm MCS8 11ac HT40 17 1 5dBm MCS9 11ac HT80 14 5 1 5dBm MCS9 11ax HT20 20 1 5dBm MCS9 11ax HT40 17 1 5dBm MCS9 11ax HT80 14 5 1 5dBm MCS11 11a 19 5dBm 1 5dbm 54Mbps 11a n 19 5dBm 1 5dbm MCS7 HT20...

Page 23: ...NMS controller supported Secure Management Interfaces TLS 1 1 TLS 1 2 TLS 1 3 SNMP v3 Operation Modes Access Point default Gateway Repeater LAN Static IP DHCP Client WAN Static IP Dynamic IP PPPoE PPTP L2TP VLAN IEEE 802 1Q VLAN VID 1 4094 SSID to VLAN mapping to up to 4 SSIDs Wireless Security Enable Disable SSID Broadcast Wireless MAC address filtering User Isolation Max SSID 8 4 per radio 4 Max...

Page 24: ...sy DDNS Configuration backup and restore Supports UPnP Supports IGMP Proxy Supports PPTP L2TP IPSec VPN Pass through Supports Captive Portal RADIUS Server Client Gateway mode Diagnostics Status Monitoring Dashboard System status service Statistics Connection status Event Management Remote System Log Local Event Log Self healing Supports auto reboot settings per day hour Central Management Applicab...

Page 25: ... 2 1 1 Front View IAP 1800AX Front Panel LED Definition System LED Color Function P1 Green Lights to indicate power 1 has power P2 Green Lights to indicate power 2 has power Alarm Red Lights to indicate power or port failure I O Red Blinks to indicate input power or port has failed or DI has event ...

Page 26: ...100 LNK ACT Amber Lights To indicate the link through that port is successfully established at 10 100Mbps Blinks To indicate that the switch is actively sending or receiving data over that port WAN LAN 10 100 1000BASE T Interface Port 5 LED Color Function 1000 LNK ACT Green Lights To indicate the link through that port is successfully established at 1000Mbps Blinks To indicate that the switch is a...

Page 27: ...ion P1 Green Lights to indicate power 1 has power P2 Green Lights to indicate power 2 has power Alarm Red Lights to indicate power or port failure I O Red Blinks to indicate input power or port has failed or DI has event Wi Fi LED Color Function 5G Green Light to indicate 5GHz Wi Fi service is enabled ...

Page 28: ...essfully established at 10 100Mbps Blinks To indicate that the switch is actively sending or receiving data over that port WAN LAN 10 100 1000BASE T Interface Port 5 LED Color Function 1000 LNK ACT Green Lights To indicate the link through that port is successfully established at 1000Mbps Blinks To indicate that the switch is actively sending or receiving data over that port 10 100 LNK ACT Amber L...

Page 29: ...rminal block connector on the top panel of Industrial 802 11ax Wireless AP is used for two DC redundant power inputs Please follow the steps below to insert the power wire When performing any of the procedures like inserting the wires or tightening the wire clamp screws make sure the power is OFF to prevent from getting an electric shock 1 Industrial 802 11ax Wireless AP Input Voltage 9 54V DC 2 I...

Page 30: ...ation of the Industrial 802 11ax Wireless AP 3 Tighten the wire clamp screws for preventing the wires from loosening 1 2 3 4 5 6 Power 1 Alarm Power 2 The wire gauge for the terminal block should be in the range from 12 to 24 AWG PWR1 and PWR2 must provide the same DC voltage while operating with dual power input ...

Page 31: ... 802 11ax Wireless AP will detect the fault status of the power failure or port failure and then will form an open circuit The following illustration shows an application example for wiring the fault alarm contacts 1 2 3 4 5 6 1 The wire gauge for the terminal block should be in the range between 12 and 24 AWG 2 Alarm relay circuit accepts up to 24V max 1A currents Insert the wires into the fault ...

Page 32: ... 1800AX IAP 2400AX 32 2 1 5 Grounding the Device Users MUST complete grounding wired with the device otherwise a sudden lightning could cause fatal damage to the device EMD Lightning DAMAGE IS NOT COVERED UNDER WARRANTY ...

Page 33: ...User Manual of IAP 1800AX IAP 2400AX 33 2 1 6 Dimensions IAP 1800AX Dimensions ...

Page 34: ...User Manual of IAP 1800AX IAP 2400AX 34 IAP 2400AX Dimensions ...

Page 35: ...eless AP DIN rail mounting wall mounting and side wall mounting Basic knowledge of networking is assumed Please read the following sections and perform the procedures in the order being presented The device shown on this chapter is just a representation of the said device 2 2 1 DIN rail Mounting Step 1 Lightly slide the DIN rail into the track Step 2 Check whether the DIN rail is tightly on the tr...

Page 36: ...User Manual of IAP 1800AX IAP 2400AX 36 Step 3 Lightly remove the DIN rail from the track ...

Page 37: ...al 802 11ax Wireless AP Use the screwdriver to loosen the screws to remove the DIN rail Step 2 Place the wall mount plate on the rear panel and use the screwdriver to screw the wall mount plate tightly on the Industrial 802 11ax Wireless AP Step 3 Use the hook holes at the corners of the wall mount plate to hang the Industrial 802 11ax Wireless AP on the wall Step 4 To remove the wall mount plate ...

Page 38: ... 802 11ax Wireless AP Use the screwdriver to loosen the screws to remove the DIN rail Step 2 Place the wall mount plate on the side panel and use the screwdriver to screw the wall mount plate tightly on the Industrial 802 11ax Wireless AP Step 3 Use the hook holes at the corners of the wall mount plate to hang the Industrial 802 11ax Wireless AP on the wall Step 4 To remove the wall mount plate re...

Page 39: ... Fi Antenna Installation Step 1 Fasten the antennas to the antenna connectors on the front panel of the Industrial 802 11ax Wireless AP Step 2 You can bend the antennas to fit your actual needs Figure 2 2 Industrial 802 11ax Wireless AP Front Panels ...

Page 40: ...port DB9 or USB to RS232 converter The above workstations have been installed with terminal emulator such as Tera Term PuTTY or Hyper Terminal included in Windows XP 2003 Serial cable one end is attached to the RS232 serial port while the other end to the console port of the Managed Metro Switch Ethernet Port Connection Network cables Use standard network UTP cables with RJ45 connectors The above ...

Page 41: ...ure the TCP IP correctly in Windows 10 And the procedures in other operating systems are similar First make sure your Ethernet Adapter is working and refer to the Ethernet adapter manual if needed 3 2 1 Configuring the IP Address Manually Summary Set up the TCP IP Protocol for your PC Configure the network parameters The IP address is 192 168 1 xxx If the default IP address of the Industrial 802 1...

Page 42: ...w click OK to save your settings Now you can run the ping command in the command prompt to verify the network connection between your PC and the AP The following example is in Windows 10 OS Please follow the steps below 1 Click on Start Run 2 Type cmd in the Search box ...

Page 43: ...dows Start Menu 3 Open a command prompt type ping 192 168 1 253 and then press Enter If the result displayed is similar to Figure 3 3 it means the connection between your PC and the AP has been established well Figure 3 3 Successful Result of Ping Command ...

Page 44: ...e programs may block a DHCP request on newly installed adapters 3 3 PLANET Smart Discovery Utility For easily listing the Industrial 802 11ax Wireless AP in your Ethernet environment the search tool PLANET Smart Discovery Utility is an ideal solution The following installation instructions are to guide you to running the PLANET Smart Discovery Utility 1 Download the PLANET Smart Discovery Utility ...

Page 45: ... and description to the devices 2 After setup is completed press the Update Device Update Multi or Update All button to take effect The functions of the 3 buttons above are shown below Update Device use current setting on one single device Update Multi use current setting on choose multi devices Update All use current setting on whole devices in the list The same functions mentioned above also can...

Page 46: ... the login window pops up please enter username and password The default username and password are admin Then click the LOGIN button to continue The following web screen is based on the IAP 1800AX the display of the IAP 2400AX is the same as that of the IAP 1800AX Figure 3 8 Login Window Default IP Address 192 168 1 253 Default Password admin If the above screen does not pop up it may mean that yo...

Page 47: ...nformation in the center Via the Web management the administrator can set up the device by selecting the functions those listed in the function menu and button as shown in Figures 4 2 and 4 3 Figure 4 2 Function Menu Object Description System Provides system information of the Industrial 802 11ax Wireless AP Network Provides WAN LAN and network configuration of the Industrial 802 11ax Wireless AP ...

Page 48: ...ss AP Maintenance Provides firmware upgrade and setting file restore backup configuration of the Industrial 802 11ax Wireless AP Figure 4 3 Function Button Object Description Click the Refresh button to refresh the current web page Click the Logout button to log out the web UI of the Industrial 802 11ax Wireless AP ...

Page 49: ...ion Operation Mode The Wizard will guide the user to configuring the Industrial 802 11ax Wireless AP easily and quickly Dashboard The overview of system information includes connection port and system status System Status Display the status of the system Device Information LAN and WAN System Service Display the status of the system Secured Service and Server Service Statistics Display statistics i...

Page 50: ...02 11ax Wireless APs Fault Alarm One relay output for power failure Alarm relay current carry ability Digital Input output Digital Input output Control Configuration page Remote Syslog Enable Captive Portal on Industrial 802 11ax Wireless APs Event Log Display Event Log information 4 1 1 Operation Mode The Wizard guides you to configuring the Industrial 802 11ax Wireless AP in a different mode inc...

Page 51: ...efault operation mode is AP Mode 4 1 2 Gateway Mode Router Click Wizard Gateway Mode and the following page will be displayed This section allows you to configure the Gateway mode Figure 4 6 Setup Wizard Step 1 Operation Mode Select operation Mode ...

Page 52: ...CP Server By default the DHCP Server is enabled If user needs to disable the function please uncheck the box Start IP Address By default the start IP address is 192 168 1 100 Please do not set it to the same IP address of the Industrial 802 11ax Wireless AP Maximum DHCP Users By default the maximum DHCP users are 101 which means the Industrial 802 11ax Wireless AP will provide DHCP client with IP ...

Page 53: ...t s IP information is provided to you by your ISP You will need to enter the IP Address Netmask Default Gateway and DNS Server provided to you by your ISP Each IP address entered in the fields must be in the appropriate IP form which are four octets separated by a dot x x x x The Industrial 802 11ax Wireless AP will not accept the IP address if it is not in this format The setup is shown in Figure...

Page 54: ...our ISP Next Press this button for the next step Previous Press this button for the previous step Cancel Press this button to undo any changes made locally and revert to previously saved values Mode 2 DHCP Client Select DHCP Client to obtain IP Address information automatically from your ISP The setup is shown in Figure 4 10 Figure 4 10 WAN Interface Setup DHCP Setup Step 4 Network Interface Wirel...

Page 55: ...User Manual of IAP 1800AX IAP 2400AX 55 Figure 4 11 Network Setup Step 5 Security Setting Set up the Security Settings as shown in Figure 4 12 Figure 4 12 Setup Wizard Security Setting ...

Page 56: ...function is to transfer simple signal on the Internet There are two normal attack ways which hackers like to use Ping of Death and Smurf attack The default configuration is disabled Block WAN Ping Enable the function to allow the Ping access from the Internet network The default configuration is disabled Remote Management Enable the function to allow the web server access of the Industrial 802 11a...

Page 57: ...ompleted The page will show the summary of LAN WAN and Security settings as shown in Figure 4 13 Figure 4 13 Setup Wizard Setup Completed Object Description Finish Press this button to save and apply changes Previous Press this button for the previous step ...

Page 58: ...n overview of system information including connection port and system status as shown in Figure 4 14 Figure 4 14 Dashboard Port Status Object Description Ethernet port is in use Ethernet port is not in use Wireless Status Object Description Wireless is in use Wireless is not in use ...

Page 59: ... 1800AX IAP 2400AX 59 System Information Object Description CPU Display the CPU loading Memory Display the memory usage 4 1 4 System Status This page displays system information as shown in Figure 4 15 Figure 4 15 Status ...

Page 60: ...AP 1800AX IAP 2400AX 60 4 1 5 System Service This page displays the number of packets that pass through the Industrial 802 11ax Wireless AP on the WAN and LAN The statistics are shown in Figure 4 16 Figure 4 16 Service ...

Page 61: ...er of packets that pass through the Industrial 802 11ax Wireless AP on the WAN and LAN The statistics are shown in Figure 4 17 Figure 4 17 Statistics 4 1 7 Connection Status The page will show the DHCP Table and ARP Table The status is shown in Figure 4 18 Figure 4 18 Connection Status ...

Page 62: ... is a security authentication client server protocol that supports authentication authorization and accounting The RADIUS Server page is shown in Figure 4 19 Figure 4 19 RADIUS Object Description RADIUS Disable or enable the RADIUS function The default configuration is disabled Server Port Default 1812 ...

Page 63: ...rtal is the authorization page that forcibly redirects users who connect to the public network before accessing the Internet The Captive portal page is shown in Figure 4 20 Figure 4 20 Captive Portal Object Description Captive Portal Disable or enable the Captive Portal function The default configuration is disabled Captive Portal function can be only configured at Gateway Mode ...

Page 64: ...al of IAP 1800AX IAP 2400AX 64 Customizing the Custom Captive Portal Web Page 1 Click Custom 2 After configure and upload image click Apply Settings button 3 Click Preview to check the Captive Portal login page ...

Page 65: ...NMP Read Write Community of the Industrial 802 11ax Wireless AP System Name Allows entering characters for system name of the Industrial 802 11ax Wireless AP System Location Allows entering characters for system location of the Industrial 802 11ax Wireless AP System Contact Allows entering characters for system contact of the Industrial 802 11ax Wireless AP Apply Settings Press this button to save...

Page 66: ...erver Internet screens is shown in Figure 4 22 Figure 4 22 CloudViewer Server Object Description Email The email is registered on CloudViewer Server Password The password of your CloudViewer account Connection Status Indicates the status of connecting CloudViewer Server ...

Page 67: ...s ideal feature the users would not have to waste time finding where the issue is It will help to save time and human resource This page provides fault alarm setting as shown below Figure 4 23 Fault Alarm Object Description Enable Controls whether Fault Alarm is enabled Record Controls whether Record is sending System log or SMS Event Controls whether Port Failure or Power Failure or both is are d...

Page 68: ...The Industrial 802 11ax Wireless AP supports Digital Input and Digital Output on its upper panel This external alarm enables users to use Digital Input to detect and log external device status such as door intrusion detector and send event alarm to the administrators The Digital Output could be used to alarm the administrators if the Industrial 802 11ax Wireless AP port shows link down link up or ...

Page 69: ...ssue the message from the switch As Digital Output Allows user to select High to Low or Low to High This means that when the switch is power failed or port failed the system will issue a High or Low signal to an external device such as an alarm Event Description Allows user to set a customized message for Digital Input function alarm Action As Digital Input Allows user to record alarm message to S...

Page 70: ... detected these events then Digitial Output would be triggered according to the setting of Condition Power Alarm Allows user to choose which power module that needs to be monitored Port Alarm Allows user to choose which port that needs to be monitored ...

Page 71: ...4 1 14 Remote Syslog Figure 4 25 Remote Syslog Object Description Enable Remote Syslog Enable Captive Portal on Industrial 802 11ax Wireless APs 4 1 15 Event Log Figure 4 26 Event Log Object Description Event Log Display Event Log information ...

Page 72: ...ing LAN interface UPnP Disable or enable the UPnP function The default configuration is disabled Routing Allows setting Route RIP Disable or enable the RIP function The default configuration is disabled OSPF Disable or enable the OSPF function The default configuration is disabled IGMP Disable or enable the IGMP function The default configuration is disabled IPv6 Allows setting IPv6 WAN interface ...

Page 73: ...WAN This page is used to configure the parameters for Internet network which connects to the WAN port of the Industrial 802 11ax Wireless AP as shown in Figure 4 28 Here you may select the access method by clicking the item value of WAN access type ...

Page 74: ...rts IP information is provided to you by your ISP Internet Service Provider You will need to enter the IP address Netmask Gateway and DNS Server provided to you by your ISP Each IP address entered in the fields must be in the appropriate IP form which are four octets separated by a dot x x x x The Industrial 802 11ax Wireless AP will not accept the IP address if it is not in this format IP Address...

Page 75: ...2TP communication data WAN IP whether obtained automatically or specified manually should NOT be on the same IP net segment as the LAN IP otherwise the Industrial 802 11ax Wireless AP will not work properly In case of emergency press the hardware based Reset button 4 2 2 LAN This page is used to configure the parameters for local area network which connects to the LAN port of your Industrial 802 1...

Page 76: ... Figure 4 31 Routing table Figure 4 32 Routing setup Routing tables contain a list of IP addresses Each IP address identifies a remote Industrial 802 11ax Wireless AP or other network gateway that the local Industrial 802 11ax Wireless AP is configured to recognize For each IP address the routing table additionally stores a network mask and other data that specifies the destination IP address rang...

Page 77: ...desired to access Netmask The subnet mask of destination IP Default Gateway The gateway is the Industrial 802 11ax Wireless AP or host s IP address to which packet was sent It must be the same network segment with the WAN or LAN port Interface Select the interface that the IP packet must use to transmit out of the Industrial 802 11ax Wireless AP when this route is used Comment Enter any words for ...

Page 78: ...e 4 33 RIP Object Description Dynamic Route Disable or enable the RIP function RIP Versions Set RIP Versions 4 2 6 OSPF Figure 4 34 OSPF Object Description OSPF Enable the OSPF function Router ID Set Router ID Area ID Set Area ID 4 2 7 IGMP Figure 4 35 IGMP ...

Page 79: ...6 This page is used to configure parameter for IPv6 internet network which connects to WAN port of the Industrial 802 11ax Wireless AP as shown in Figure 4 36 It allows you to enable IPv6 function and set up the parameters of the Industrial 802 11ax Wireless AP s WAN In this setting you may change WAN connection type and other settings ...

Page 80: ...Type Select IPv6 WAN type either by using DHCP or Static IPv6 Address Enter the WAN IPv6 address Subnet Prefix Length Enter the subnet prefix length Default Gateway Enter the default gateway of the WAN port IPv6 DNS Server 1 Input a specific DNS server IPv6 DNS Server 2 Input a specific DNS server ...

Page 81: ...ect Description DHCP Service By default the DHCP Server is enabled meaning the Industrial 802 11ax Wireless AP will assign IP addresses to the DHCP clients automatically If user needs to disable the function please set it as disable Start IP Address By default the start IP address is 192 168 1 100 Please do not set it to the same IP address of the Industrial 802 11ax Wireless AP Maximum DHCP Users...

Page 82: ...com and set up the domain name of your choice PLANET DDNS website provides a free DDNS Dynamic Domain Name Server service for PLANET devices Whether the IP address used on your PLANET device supporting DDNS service is fixed or dynamic you can easily connect the devices anywhere on the Internet with a meaningful or easy to remember name you gave PLANET DDNS provides two types of DDNS services One i...

Page 83: ...Interface User is able to select the interface for DDNS service By default the interface is WAN 1 DDNS Type There are three options 1 PLANET DDNS Activate PLANET DDNS service 2 DynDNS Activate DynDNS service 3 NOIP Activate NOIP service Note that please first register with the DDNS service and set up the domain name of your choice to begin using it Easy DDNS When the PLANET DDNS service is activat...

Page 84: ...1800AX IAP 2400AX 84 Object Description Host Name The host name as registered with your DDNS provider Interval Set the update interval of the DDNS function Connection Status Show the connection status of the DDNS function ...

Page 85: ...he following sections for the details Figure 4 39 Security menu Object Description Firewall Allows setting DoS Denial of Service protection as enable MAC Filtering Allows setting MAC Filtering IP Filtering Allows setting IP Filtering Web Filtering Allows setting Web Filtering Port Forwarding Allows setting Port Forwarding QoS Allows setting Qos DMZ Allows setting DMZ ...

Page 86: ... hackers to prevent legitimate users of a service from using that service The Industrial 802 11ax Wireless AP can prevent specific DoS attacks as shown in Figure 4 40 Figure 4 40 Firewall Object Description SPI Firewall The SPI Firewall prevents attack and improper access to network resources The default configuration is enabled ...

Page 87: ...rs like to use Ping of Death and Smurf attack The default configuration is disabled IP TearDrop If the function is enabled the Industrial 802 11ax Wireless AP will block Teardrop attack that is targeting on TCP IP fragmentation reassembly codes Ping Of Death If the function is enabled the Industrial 802 11ax Wireless AP will block Ping of Death attack that aims to disrupt a targeted machine by sen...

Page 88: ... blocking period The default is 0 0 means permanent blocking Blocked IP 0 0 0 0 FTP ALG Set the function as enable or disable TFTP ALG Set the function as enable or disable RTSP ALG Set the function as enable or disable H 323 ALG Set the function as enable or disable SIP ALG Set the function as enable or disable ...

Page 89: ...41 Figure 4 41 MAC Filtering Object Description Enable MAC Filtering Set the function as enable or disable When the function is enabled the Industrial 802 11ax Wireless AP will block traffic of the MAC address on the list Interface Select the function works on LAN WAN or both If you want to block a LAN device s MAC address please select LAN vice versa MAC Address Input a MAC address you want to co...

Page 90: ...to block Figure 4 42 IP Filtering Object Description IP Filtering Set the function as enable or disable Add IP Filtering Rule Go to the Add Filtering Rule page to add a new rule Figure 4 43 IP Filter Rule Setting Object Description Active Set the rule as enable or disable Type Set the type as IPv4 or IPv6 Source IP Address Input the IP address of LAN user such as PC or laptop which you want to con...

Page 91: ...IP Address Check the box if you want to control all web sites meaning the LAN user can t visit any web site Destination Port Input the port of destination IP Address which you want to block Leave it as blank if you want to block all ports of the web site Protocol Select the protocol type TCP UDP or all If you are unsure please leave it to the default all protocol ...

Page 92: ...in keywords listed below Figure 4 44 Web Filtering Object Description Web Filtering Set the function as enable or disable Add Web Filtering Rule Go to the Add Web Filtering Rule page to add a new rule Figure 4 45 Web Filtering Rule Setting Object Description Status Set the rule as enable or disable Filter Keyword Input the URL address that you want to filter such as www yahoo com ...

Page 93: ...g Object Description Port Forwarding Set the function as enable or disable Add Port Forwarding Rule Go to the Add Port Forwarding Rule page to add a new rule Figure 4 47 Port Forwarding Rule Setting Object Description Active Set the function as enable or disable Rule Name Enter any words for recognition Protocol Select the protocol type TCP UDP or both If you are unsure please leave it to the defa...

Page 94: ...rtual Server IP Address Enter the local IP address Internal Service Port Enter local ports you want to control For TCP and UDP Services enter the beginning of the range of port numbers used by the service If the service uses a single port number enter it in both the start and finish fields ...

Page 95: ...re 4 48 QoS Setting Object Description QoS WAN1 Enable disable QoS function Upstream Bandwidth Setting Upstream Bandwidth Downstream Bandwidth Setting Downstream Bandwidth Service Priority Setting Service Priority Network Priority Setting Network Priority ...

Page 96: ... FTP servers SMTP e mail servers and DNS servers Figure 4 49 DMZ Object Description DMZ Set the function as enable or disable If the DMZ function is enabled it means that you set up DMZ at a particular computer to be exposed to the Internet so that some applications software especially Internet online game can have two way connections DMZ IP Address Enter the IP address of a particular host in you...

Page 97: ...reless Menu Object Description Repeater Allow to configure Repeater 2 4G Wi Fi Allow to configure 2 4G Wi Fi 5G Wi Fi Allow to configure 5G Wi Fi MAC ACL Allow configure MAC ACL Wi Fi Advanced Allow to configure advanced setting of Wi Fi Wi Fi Statistics Display the statistics of Wi Fi traffic Connection Status Display the connection status ...

Page 98: ...51 Repeater Object Description Select Radio Select 2 4GHz or 5GHz wireless LAN SSID Wireless Name Enter the root AP s SSID or press Scan to select Lock BSSID Enable disable to lock the root AP s MAC address BSSID The root AP s MAC address Encryption Select the wireless encryption of root AP The default is Open ...

Page 99: ... Fi Wireless Name SSID It is the wireless network name The default 2 4G SSID is PLANET_2 4G Hide SSID Allows user to enable or disable SSID Wireless Mode Select the operating wireless mode Channel It shows the channel of the CPE Default 2 4GHz is channel 6 Encryption Select the wireless encryption The default is Open Wi Fi Multimedia Enable Disable WMM Wi Fi Multimedia function VLAN ID Setting VLA...

Page 100: ...Fi Wireless Name SSID It is the wireless network name The default 5G SSID is PLANET_5G Hide SSID Allows user to enable or disable SSID Wireless Mode Select the operating wireless mode Channel It shows the channel of the CPE Default 5GHz is channel 36 Encryption Select the wireless encryption The default is Open Wi Fi Multimedia Enable Disable WMM Wi Fi Multimedia function VLAN ID Setting VLAD ID ...

Page 101: ...ACL Figure 4 54 MAC ACL Object Description Active Allows the devices to pass in the rule Device Name Set an allowed device name MAC Address Set an allowed device MAC address Add Press the Add button to add end device that is scanned from wireless network and mark them Scan Connect to client list ...

Page 102: ...t is 95dBm 2 4G TX Power The range of transmit power is Max 100 Efficient 75 Enhanced 50 Standard 25 or Min 15 In case of shortening the distance and the coverage of the wireless network input a smaller value to reduce the radio transmission power 5G TX Power The range of transmit power is Max 100 Efficient 75 Enhanced 50 Standard 25 or Min 15 In case of shortening the distance and the coverage of...

Page 103: ...sent If the AP Station cannot get a chance to send a packet the RTS CTS mechanism can be initiated to get the packet sent 2 In mixed mode the hidden node problem can be avoided The default value is 2347 4 4 6 Wi Fi Statistics This page shows the statistics of Wi Fi traffic Figure 4 56 Wi Fi Statistics ...

Page 104: ...ss of all the clients in your network Figure 4 57 Connection Status Object Description Name Display the host name of connected clients MAC Address Display the MAC address of connected clients Signal Display the connected signal of connected clients Connected Time Display the connected time of connected clients ...

Page 105: ...Allows setting Date Time function Save Restore Configuration Export the Industrial 802 11ax Wireless AP s configuration to local or USB sticker Restore the Industrial 802 11ax Wireless AP s configuration from local or USB sticker Firmware Upgrade Upgrade the firmware from local or USB storage Reboot Reset Reboot or reset the system Auto Reboot Allows setting auto reboot schedule Diagnostics Allows...

Page 106: ...you to modify the user name and passwords as shown in Figure 4 59 Figure 4 59 Administrator Object Description Username Input a new username Password Input a new password Confirm Password Input password again 4 5 2 Date and Time This section assists you in setting the system time of the Industrial 802 11ax Wireless AP You are able to either select to set the time and date manually or automatically...

Page 107: ...NTP Server User may use the default NTP sever or input NTP server manually 4 5 3 Saving Restoring Configuration This page shows the status of the configuration You may save the setting file to either USB storage or PC and load the setting file from USB storage or PC as Figure 4 61 is shown below Figure 4 61 Save Restore Configuration Save Setting to PC Object Description Configuration Export Press...

Page 108: ...tton to upload setting file from USB storage Unmount Before removing the USB storage from the VPN Security Gateway please press the button first 4 5 4 Firmware Upgrading This page provides the firmware upgrade of the Industrial 802 11ax Wireless AP as shown in Figure 4 62 Figure 4 62 Firmware upgrade Object Description Choose File Press the button to select the firmware Upgrade Press the button to...

Page 109: ...tion Reboot Press the button to reboot system Reset Press the button to restore all settings to factory default settings I d like to keep the network profiles Check the box and then press the button to keep the current network profiles and reset all other configurations to factory defaults 4 5 6 Auto Reboot Figure 4 64 Auto Reboot Object Description Auto Reboot Disable or enable the Auto Reboot fu...

Page 110: ...e displayed upon reception of a reply The Page refreshes automatically until responses to all packets are received or until a timeout occurs The ICMP Ping is shown in Figure 4 65 Figure 4 65 Ping Object Description Interface Select an interface of the Industrial 802 11ax Wireless AP Target Host The destination IP Address or domain Number of Packets Set the number of packets that will be transmitte...

Page 111: ...ace Route Object Description Target Host The destination IP Address or domain Trace The time of ping Be sure the target IP address is within the same network subnet of the Industrial 802 11ax Wireless AP or you have to set up the correct gateway IP address ...

Page 112: ...re wireless switch is switched to ON position 5 1 Windows 7 8 10 11 WLAN AutoConfig WLAN AutoConfig service is built in in Windows 7 that can be used to detect and connect to wireless network This built in wireless network connection tool is similar to wireless zero configuration tool in Windows XP Step 1 Right click on the network icon displayed in the system tray Figure 5 1 Network Icon Step 2 H...

Page 113: ...to this Industrial 802 11ax Wireless AP in the future check Connect automatically Step 4 Enter the encryption key of the wireless AP 1 The Connect to a Network box will appear 2 Enter the encryption key that is configured in section 5 7 2 1 3 Click the OK button Figure 5 3 Typing the Network Key ...

Page 114: ...User Manual of IAP 1800AX IAP 2400AX 114 Figure 5 4 Connecting to a Network Step 5 Check if Connected is displayed Figure 5 5 Connected to a Network ...

Page 115: ...igured to default Step 1 Right click on the network icon displayed in the system tray The AirPort Network Connection menu will appear Figure 5 6 Mac OS Network Icon Step 2 Highlight and select the wireless network SSID to connect 1 Select and SSID default 2 Double click on the selected SSID Figure 5 7 Highlighting and Selecting the Wireless Network ...

Page 116: ...ction 5 7 2 1 2 Click the OK button Figure 5 8 Enter the Password If you will be connecting to this Industrial 802 11ax Wireless AP in the future check Remember this network Step 5 Check if the AirPort is connected to the selected wireless network If Yes then there will be a check symbol in front of the SSID Figure 5 9 Connected to the Network ...

Page 117: ...onfigure the MAC OS X wireless settings Step 1 Click and open the System Preferences by going to Apple System Preference or Applications Figure 5 10 System Preferences Step 2 Open Network Preference by clicking on the Network icon Figure 5 2 System Preferences Network ...

Page 118: ... and select the available wireless network 1 Choose the AirPort on the left menu make sure it is ON 2 Select Network Name default here If this is the first time to connect to the Wireless AP it should show No network selected Figure 5 12 Selecting the Wireless Network ...

Page 119: ...gured to default Step 1 Tap the Settings icon displayed in the home screen Figure 5 3 iPhone Settings icon Step 2 Check Wi Fi setting and select the available wireless network 1 Tap General Network 2 Tap Wi Fi If this is the first time to connect to the Industrial 802 11ax Wireless AP it should show Not Connected Figure 5 4 Wi Fi Setting ...

Page 120: ...of IAP 1800AX IAP 2400AX 120 Figure 5 5 Wi Fi Setting Not Connected Step 3 Tap the target wireless network SSID in Choose a Network 1 Turn on Wi Fi by tapping Wi Fi 2 Select SSID default Figure 5 6 Turning on Wi Fi ...

Page 121: ...00AX 121 Step 4 Enter the encryption key of the Wireless AP 1 The password input screen will be displayed 2 Enter the encryption key that is configured in section 5 7 2 1 3 Tap the Join button Figure 5 17 iPhone Entering the Password ...

Page 122: ...al of IAP 1800AX IAP 2400AX 122 Step 5 Check if the device is connected to the selected wireless network If Yes then there will be a check symbol in front of the SSID Figure 5 18 iPhone Connected to the Network ...

Page 123: ...Configuring PLANET DDNS steps Step 1 Visit DDNS provider s web site and register an account if you do not have one yet For example register an account at http planetddns com Step 2 Enable DDNS option through accessing web page of the device Step 3 Input all DDNS settings ...

Page 124: ...User Manual of IAP 1800AX IAP 2400AX 124 Appendix B FAQs Q1 How to Set Up the AP Client Connection Topology ...

Page 125: ... and AP 2 Site 2 In this case Site 1 is 192 168 1 100 and Site 2 is 192 168 1 200 Step 2 In AP 2 change the default IP to the same IP range but different from AP 1 In this case the IP is changed to 192 168 1 252 Step 3 In AP 1 go to Wizard to configure it to AP Mode In AP 2 configure it to Repeater Mode AP 1 ...

Page 126: ...l of IAP 1800AX IAP 2400AX 126 AP 2 Step 4 In AP 2 press Scan to search the AP 1 You can also enter the MAC address SSID encryption and bandwidth if you know what they are Step 5 Click Next to finish the setting ...

Page 127: ...l of IAP 1800AX IAP 2400AX 127 Step 6 Setup Completed Step 7 Use command line tool to ping each other to ensure the link is successfully established From Site 1 ping 192 168 1 200 and in Site 2 ping 192 168 1 100 ...

Page 128: ...User Manual of IAP 1800AX IAP 2400AX 128 Step 8 Configure the TCP IP settings of Site 2 to Obtain an IP address automatically ...

Page 129: ...e following hints should be noted 1 The encryption method must be the same as that of both sites if configured 2 Both sites should be Line of Sight 3 For the short distance connection less than 1km please reduce the RF Output Power of both sites 4 For the long distance connection over 1km please adjust the Distance to the actual distance or double the actual distance ...

Page 130: ...change design or configure login information needed for the Captive Portal Step 1 Wi Fi user client connect to AP local RADIUS Server Step 2 Add user account for example test 1qaz QAZ admin 12345 Step 3 WI FI setup web page Step 4 Radius server setup web page ...

Page 131: ...User Manual of IAP 1800AX IAP 2400AX 131 Step 5 Captive Portal setup web page ...

Page 132: ... the WI FI AP then input the username and password Step 7 The WIFI client connects to the WI FI AP then input the username password and select without CA verification required Step 8 The Captive Portal login screen appears input the username and password then the WIFI client can access the Internet ...

Page 133: ...User Manual of IAP 1800AX IAP 2400AX 133 ...

Page 134: ...ks if not please reset the AP to the factory default settings by pressing the reset button for over 7 seconds e Use the Smart Discovery Tool to see if you can find the AP or not f If you did a firmware upgrade and this happens contact your dealer of purchase for help g If all the solutions above don t work contact the dealer for help I can t get connected to the Internet a Go to Status Internet Co...

Page 135: ...s frequently a Internet is slow sometimes Please be patient b Try to reset the AP and see if it s better after that c Try to know what computers do on your local network If someone s transferring big files other people will think Internet is really slow d If this never happens before call you Internet service provider to know if there is something wrong with their network I can t log into the web ...

Page 136: ...on for interoperability of next generation wireless local area networking WLAN products 802 11a 802 11a was an amendment to the IEEE 802 11 wireless local network specifications that defined requirements for an orthogonal frequency division multiplexing OFDM communication system It was originally designed to support wireless communication in the unlicensed national information infrastructure U NII...

Page 137: ... a protocol for connecting remote hosts to the Internet over an always on connection by simulating a dial up connection SSID A Service Set Identification is a thirty two character maximum alphanumeric key identifying a wireless local area network For the wireless devices in a network to communicate with each other all devices must be configured with the same SSID This is typically the configuratio...

Page 138: ...a mal ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid Dirrettiva 2014 53 EU Deutsch Hiermit erklärt PLANET Technology Corporation dass sich dieses Gerät 11ac Wireless AP in Übereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 2014 53 EU befindet BMWi Nederlands Hierbij verklaart PLANET Technology orporation dat 11ac Wireles...

Page 139: ...ation s tem potrjuje da je ta 11ac Wireless AP skladen a z osnovnimi zahtevami in ustreznimi določili Direktive 2014 53 EU Italiano Con la presente PLANET Technology Corporation dichiara che questo 11ac Wireless AP è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 2014 53 EU Suomi PLANET Technology Corporation vakuuttaa täten että 11ac Wireless AP t...

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Summary of Contents for IAP-1800AX

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