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15. Customer Support

Thank  you  for  purchasing  PLANET  products.  You  can  browse  our  online  FAQ 
resource on PLANET Web site first to check if it could solve your issue. If you need 
more support information, please contact PLANET switch support team.

PLANET online FAQ :
http://www.planet.com.tw/en/support/faq.php?type=1

Switch support team mail address:

[email protected]

XGS3-24042 and XGS3-24242 User’s Manual
http://www.planet.com.tw/en/support/download.php?type1=1&model=&type=3

(Please select your switch model name from the Product Model drop-down menu)

Copyright © PLANET Technology Corp. 2016.
Contents are subject to revision without prior notice.
PLANET is a registered trademark of PLANET Technology Corp. All other trademarks belong to their 
respective owners.

Summary of Contents for XGS3-24042

Page 1: ...24 Port Gigabit TP SFP 4 Port 10G SFP Slot Layer 3 Stackable Managed Switch XGS3 24042 XGS3 24242 Quick Installation Guide ...

Page 2: ...IP Address 9 7 Setting 1000BASE X for SFP Port 10 8 Setting 100BASE FX for SFP Port 10 9 Using Copper Interface on Combo Port 11 10 Saving the Configuration 11 11 Starting Web Management 12 12 Logging in to the Managed Switch 13 13 Saving Configuration via the Web 14 14 Recovering Back to Default Configuration 15 15 Customer Support 16 ...

Page 3: ... Managed Switch Managed Switch is used as an alternative name in this Quick Installation Guide Open the box of the Managed Switch and carefully unpack it The box should contain the following items The Managed Switch x 1 Quick Installation Guide x 1 RJ45 to DB9 Console Cable x 1 Power Cord x 1 Rubber Feet x 4 Two Rack mounting Brackets with Attachment Screws x 1 SFP Dust Cap x 8 XGS3 24042 SFP Dust...

Page 4: ...Band Management In band management refers to the management by logging in to the Managed Switch using Telnet or HTTP or using SNMP management software to configure the Managed Switch In band management enables the management of the Managed Switch to attach some devices to the Switch The following procedures are required to enable in band management 1 Logon to console 2 Assign Configure IP address ...

Page 5: ...led with terminal emulator such as Tera Term or PuTTY Serial cable one end is attached to the RS232 serial port while the other end to the console port of the Managed Switch Ethernet Port Connection Network cables Use standard network UTP cables with RJ45 connectors The above PC is installed with Web browser and JAVA runtime environment plug in Note It is recommended to use Internet Explore 8 0 or...

Page 6: ...ole port directly through PC without the need of Null Modem Managed Switch PC Workstation with Terminal Emulation Software Serial Port RS232 to RJ45 Cable Console Port RJ45 Figure 4 1 Managed Switch Console Connectivity A terminal program is required to make the software connection to the Managed Switch Tera Term program may be a good choice The Tera Term can be accessed from the Start menu 1 Clic...

Page 7: ... sure that the COM port should be configured as Figure 4 2 Tera Term COM Port Configuration XGS3 24042 XGS3 24242 Baud 115200 Baud 9600 Parity None Parity None Data bits 8 Data bits 8 Stop bits 1 Stop bits 1 Flow control None Flow control None ...

Page 8: ... name and password are as follows as the login screen in Figure 5 1 appears Username admin Password admin Figure 5 1 Managed Switch Console Login Screen The user can now enter commands to manage the Switch For a detailed description of the commands please refer to the following chapters Note 1 For security reason please change and memorize the new pass word after this first setup 2 Only accept com...

Page 9: ...ck the current IP address or modify a new IP address for the Managed Switch please use the procedure as follows Show the current IP address 1 On XGS3 24042 prompt enter show ip interface brief 2 The screen displays the current IP address subnet mask and gateway as shown in Figure 6 2 Figure 6 2 Showing IP Information Screen If the IP is successfully configured the Managed Switch will apply the new...

Page 10: ...net 1 0 25 28 XGS3 24042 config if port range speed duplex force1g full Figure 7 1 Setting 1000BASE X Screen 8 Setting 100BASE FX for SFP Port The Managed Switch supports both 1000BASE X and 100BASE FX SFP transceivers by manual setting and the default SFP port speed is set to 1000Mbps To establish the fiber connection with 100BASE FX SFP transceiver the following command configuration is required...

Page 11: ... range media type copper Figure 9 1 Using Copper Interface Screen 10 Saving the Configuration In Managed Switch the running configuration file stores in the RAM In the current version the running configuration sequence running config can be saved from the RAM to FLASH by write command or copy running config startup config command so that the running configuration sequence becomes the start up conf...

Page 12: ...llowing shows how to start up the Web Management of the Managed Switch Please note the Managed Switch is configured through an Ethernet connection Please make sure the manager PC must be set to the same IP subnet address For example the IP address of the Managed Switch is configured with 192 168 0 254 then the manager PC should be set to 192 168 0 x where x is a number between 1 and 253 except 254...

Page 13: ...ppears Default Username admin Default Password admin Figure 12 1 Login Screen 3 After entering the password the main screen appears as shown in Figure 12 2 Figure 12 2 Web Main Screen of Managed Switch 4 The Switch Menu on the left of the Web page lets you access all the commands and statistics the Switch provides Now you can use the Web management interface to continue the Switch management or ma...

Page 14: ...uration sequence becomes the startup configuration file which is called configuration save To save all applied changes and set the current configuration as a startup configuration the startup configuration file will be loaded automatically across a system reboot 1 Click Switch basic configuration Switch basic configuration Save current running configuration to login Save current running configurat...

Page 15: ...lue 1 Please logon to the console 2 Type the following command configuration is required XGS3 24042 set default Are you sure Y N Y 3 Saving the Configuration please follow chapter 10 XGS3 24042 copy running config startup config 4 Reboot the switch XGS3 24042 reload Figure 14 1 Set default procedure Screen ...

Page 16: ...om tw en support faq php type 1 Switch support team mail address support_switch planet com tw XGS3 24042 and XGS3 24242 User s Manual http www planet com tw en support download php type1 1 model type 3 Please select your switch model name from the Product Model drop down menu Copyright PLANET Technology Corp 2016 Contents are subject to revision without prior notice PLANET is a registered trademar...

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