Planet Networking & Communication ICA-HM230 User Manual Download | Manualshive

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2.6 Using UPnP of Windows XP or Vista

2.6.1 Windows XP

UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides
compatibility among networking equipment, software, and peripherals. This device is an UPnP
enabled device. If the operating system, Windows XP, of your PC is UPnP enabled, the device will
be very easy to configure. Use the following steps to enable UPnP settings only if your operating
system of PC is running Windows XP.

NOTE:

Windows 2000 does not support UPnP feature.

Go to

Start > Settings

, and

Click

Control Panel

The “

Control Panel

” will display on the screen and double click “

Add or Remove Programs

”

to

continue

The “Add or Remove Programs” will display on the screen and click

Add/Remove Widows

Components

to continue.

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Summary of Contents for ICA-HM230

Page 1: ...H 264 Mega Pixel CMOS PT Internet Camera ICA HM230 User s Manual Version 1 01 Date October 2009 1 ...

Page 2: ...tallation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined b...

Page 3: ...ronment this product may cause radio interference in which case the user may be required to take adequate measures WEEE Regulation To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin s...

Page 4: ...ng UPnP of Windows XP or Vista 19 2 6 1 Windows XP 19 2 6 2 Windows Vista 24 2 7 Install the Device behind a NAT Router 25 2 8 Setup ActiveX to use the PT Internet Camera 26 2 8 1 Internet Explorer 6 for Windows XP 26 2 8 2 Internet Explorer 7 for Windows XP 27 2 8 3 Internet Explorer 7 for Windows Vista 28 3 Web based Management 29 3 1 Introduction 29 3 2 Connecting to PT Internet Camera 29 3 3 L...

Page 5: ... E Mail Configuration 62 3 12 Object Detection 63 3 13 Event Server Configuration 64 3 13 1 FTP Server 64 3 13 2 TCP Server 65 3 13 3 HTTP Server 66 3 13 4 SAMBA Server 67 3 14 Event Schedule Configuration 68 3 15 Record Configuration 71 Appendix A Reset Factory Default Settings 72 Appendix B PING IP Address 73 Appendix C 3GPP Access 74 Appendix D Bandwidth and Video Size Estimation 75 Appendix E ...

Page 6: ... read this manual completely and carefully before you operate the device 1 2 Features 1 3Mega Pixel CMOS sensor built in Offers pan range of 355 degrees and tilt range of 100 degrees to control over network 2 way audio with built in microphone and additional external speaker 4 white light LEDs visible distance up to 10 meter at night Multi profile encoder supports H 264 MPEG 4 and M JPEG video com...

Page 7: ...pter x 1 Camera Mount Kit x 1 User s Manual CD x 1 Quick Installation Guide x 1 NOTE 1 If any of the above items are missing please contact your dealer immediately 2 Using the power supply that is not the one included in Internet camera packet will cause damage and void the warranty for this product 7 ...

Page 8: ... System Hardware CPU Pentium 4 3 0GHz or above Memory Size 512 MB 512 MB or above Recommended VGA card resolution 1024 x 768 or above VGA card memory 64 MB or above at least 128 MB for Megs pixel resolution Network bandwidth In VGA resolution mode minimum upload bandwidth is 1Mbps NOTE The listed information is minimum system requirements only Actual requirement will vary depending on the nature o...

Page 9: ...er could use this ring to adjust focus manually LAN LED This LED is used to indicate whether DC power is on or not In addition this LED will be flashing while network accessing via Ethernet Power LED This LED is used to indicate whether DC power is on or not In addition this LED will be flashing while the wireless accessing of the Camera Microphone The Camera has built in an internal microphone Th...

Page 10: ...Ethernet cabling This Ethernet port built N Way protocol can detect or negotiate the transmission speed of the network automatically Please use Category 5 straight through cable to connect the Internet camera to a 100Mbps Fast Ethernet network switch or hub The LAN socket is compliant with IEEE802 3af standard PoE interface LAN Socket NOTE If you need to connect the device to PC or notebook direct...

Page 11: ...2 3 Hardware Installation 2 3 1 Ceiling Mount 1 Fix the camera to L type bracket with two supplied screws 2 Fix the bracket and camera to the ceiling using two holly wall anchors and screws 11 ...

Page 12: ...12 2 3 2 Wall Mount 1 Fix the L type bracket to the wall using two holly wall anchors and screws 2 Fix the camera to L type bracket with two supplied screws ...

Page 13: ... it onto ceiling or wall Use screws to fix the Internet camera onto the ceiling or wall You could also put the camera in the table directly 4 Attach the power supply Plug in power adapter and connect to power source After power on the camera will start to operate NOTE 1 Only use the power adapter supplied with Internet camera Otherwise the product may be damaged 2 The power adapter is unnecessary ...

Page 14: ... the CD ROM drive to launch the auto run program Once completed a welcome menu screen will appear 2 Click the IPWizard II hyperlink you will see the dialog box as below NOTE If the welcome screen does not appear click Start at the taskbar Then select Run and type D Utility IPWizard II setup exe assume D is your CD ROM drive 3 The Welcome to the InstallShield Wizard for PLANET IPWizard II prompt wi...

Page 15: ...5 Please click Install to start the installation 6 Please click Finish to complete the installation and launch program immediately 15 ...

Page 16: ...nstalled the Camera on a LAN environment you have two easy ways to search your Cameras by PLANET IPWizard II or UPnP discovery Here is the way to execute PLANET IPWizard II to discover Camera s IP address and set up related parameter in a Camera Search When launch the PLANET IPWizard II a searching window will pop up PLANET IPWizard II is starting to search Network Cameras on the LAN The existed d...

Page 17: ...e video from camera directly Furthermore you could double click the left button of mouse to link to the network device by browser 2 5 2 Configure Network by PLANET IPWizard II In case you want to change the IP related parameters of wired interface please select the device you want to configure and click the LAN button Relative settings will be carried out as below 17 ...

Page 18: ... and or password then just click Submit button to perform your setting accordingly Click button will go back to previous page If you like to change username and or password of the device just click the check button Then the related fields will show up as below After keying in new username and password click Submit button to perform your setting accordingly Click button will go back to previous pag...

Page 19: ...ows XP of your PC is UPnP enabled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows XP NOTE Windows 2000 does not support UPnP feature Go to Start Settings and Click Control Panel The Control Panel will display on the screen and double click Add or Remove Programs to continue The Add or Remove Programs w...

Page 20: ...The following screen will appear select Networking Services and click Details to continue 20 ...

Page 21: ...The Networking Services will display on the screen select Universal Plug and Play and click OK to continue Please click Next to continue 21 ...

Page 22: ...The program will start installing the UPnP automatically You will see the below pop up screen please wait while Setup configures the components Please click Finish to complete the UPnP installation 22 ...

Page 23: ...le click My Network Places on the desktop the My Network Places will display on the screen and double click the UPnP icon with Internet camera to view your device in an internet browser ICA HM230 00304f1a2244 ...

Page 24: ...abled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows Vista Go to Start Control Panel Network and Internet Network and Sharing Center and turn on Network Discovery Double click My Network Places on the desktop the My Network Places will display on the screen and double click the UPnP icon with Internet...

Page 25: ...empt to automatically configure the router to allow access to the camera Installing the device with an UPnP router on your network is an easy 3 step procedure 1 Enable UPnP option of your NAT router 2 Enable UPnP NAT traversal option of the Network Camera default 3 Access your Network Camera by DIPS 1 Enable UPnP option of your NAT router To use UPnP IGD function NAT traversal you need to make sur...

Page 26: ...eb page to work correctly To use the Internet camera user must setup his IE browser as follows 2 8 1 Internet Explorer 6 for Windows XP From your IE browse Î Tools Î Internet Options Î Security Î Custom Level please setup your Settings as follow Set the first 3 items Download the signed ActiveX controls Download the unsigned ActiveX controls Initialize and script the ActiveX controls not masked as...

Page 27: ...et Options Î Security Î Custom Level please setup your Settings as follow Set the first 3 items Allow previously unused ActiveX control to run Allows Script lets Automatic prompting for ActiveX controls By now you have finished your entire PC configuration for Internet camera 27 ...

Page 28: ...ompting for ActiveX controls Prompt Initialize and script active controls not marked From your IE browse Î Tools Î Internet Options Î Security Î Trusted Sites Î Custom Level please setup your Settings as follow Enable Automatic prompting for ActiveX controls Prompt Initialize and script active controls not marked By now you have finished your entire PC configuration for Internet camera ...

Page 29: ...a z Use the following procedure to establish a connection from your PC to the camera z Once connected you can add the camera to your Browser s Favorites or Bookmarks Start the web browser on the computer and type the IP address of the camera The Default IP http 192 168 0 20 The login window of Internet camera will appear Default login username password is admin no password NOTE If the User name an...

Page 30: ...ntrol into your PC After the ActiveX control was installed and run the first image will be displayed NOTE If you log in the camera as an ordinary user setting function will be not available If you log in the camera as the administrator you can perform all the settings provided within the device 30 ...

Page 31: ...er can chose the proper and or preferred profile here Full Screen Click this button to display the image in full screen mode uses every available space to display the image captured by this camera 2 Way Audio The Internet camera supports 2 way audio function User can chose to enable or disable this function by toggling the icon below Disable audio uploading function Enable audio uploading function...

Page 32: ...onfigure bit rate and frame rate of video profiles Audio Configure audio parameters User Setup user name password and login privilege E Mail Setup E Mail configuration FTP This devise is a client site and configure information to upload images to server Object Detection Setup Object detection Setting Menu Event Schedule Configure the schedule while event triggered Streaming Protocol User can selec...

Page 33: ...down left right and home position Camera Speed Choose the speed of Pan and Tilt Preset Add Update the preset positions or go to one of these positions Tour Select one of the camera tours Camera tour is comprised by series of preset locations Go Tour Execute the selected camera tour Auto Pan Execute the auto pan of camera While auto pan is running the camera will swing the camera automatically Note...

Page 34: ...ote that this feature only supports on the ActiveX control within Microsoft Internet Explorer On the ActiveX control icon click the Left Mouse Button then a menu pop up This menu provides features that are unique to the ActiveX control These features include Digital Zoom Record Snapshot Voice Statistics About 34 ...

Page 35: ...s ASF format into your local PC While you want to stop it press Stop to stop recording Select Browser the pop up window to select the save path and file name prefix select OK to continue After stop recording list the files this file is named as Video_yyyymmddhhmmss asf The ASF files can be display by the standard Windows Media Player but it needs the DixectX 9 0 or later version to be installed NO...

Page 36: ...select OK to continue If you like to retrieve the saved image select the file to display the saved image by using any one of graph editing tools NOTE Default save path is C Documents and Settings All user Desktop 3 4 4 Voice Click Volume to activate this function These have two control bars for speaker and microphone volume Scroll this control bar to adjust the audio attribute Check the volume mut...

Page 37: ...ivate this function A window will be popup to show the statistics information of the streaming status NOTE That this information is the statistics between the device and your local PC 3 4 6 About Click About to show the ActiveX information 37 ...

Page 38: ... DHCP server is installed on the network to issue IP address assignment With this setting the IP address is assigned automatically If this device cannot get an IP address within limited tries the device will assign a default IP address for 192 168 0 20 If you do not select Obtain an IP address automatically then you need to enter these network parameters by yourself IP Address This address is a un...

Page 39: ...on a browser to an Internet domain such as xxxxx com the domain name system translates the names into IP addresses The term refers to two things the conventions for naming hosts and the way the names are control across the Internet Secondary DNS The same function as DNS1 It is option not necessary HTTP Port The device supports two HTTP ports The first one is default port 80 and this port is fixed ...

Page 40: ...ou use to connect to the Internet The address you get may be static meaning it never changes or dynamic meaning it s likely to change periodically Just how often it changes depends on your ISP A dynamic IP address complicates remote access since you may not know what your current WAN IP address is when you want to access your network over the Internet The solution to the dynamic IP address problem...

Page 41: ...col It allows Internet camera connect to Internet with xDSL or cable connection it can dial up your ISP and get a dynamic IP address For more PPPoE and Internet configuration please consult your ISP It can directly connect to the xDSL however it should be setup on a LAN environment to program the PPPoE information first and then connect to the xDSL modem Power on again then the device will dial on...

Page 42: ...IP information got from PPPoE server site Status Shows the Status of PPPoE connection 3 5 4 Streaming RTSP is a streaming control protocol and a starting point for negotiating transports such as RTP multicast and Unicast and for negotiating codecs RTSP can be considered a remote control for controlling the media stream delivered by a media server RTSP servers typically use RTP as the protocol for ...

Page 43: ...ode not Mega pixel mode Otherwise this device cannot serve 3GPP stream 3 To use the 3GPP function it strongly recommends installing the Networked Device with a public and fixed IP address without any firewall protection 4 Port 554 is the default for RTSP service However sometimes some service providers change this port number for some reasons If so user needs to change this port accordingly Dialin...

Page 44: ... an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router will be forwarded to the device UPnP To enable or disable the UPnP service here Friendly Name Shows the friendly name of this device here UPnP NAT Traversal When enabled the device will attempt to configure por...

Page 45: ...You can enter different user s IP address which are allowing enter or denying by the device IP Filter To enable or disable the IP filter function here IP Filter Policy Choose the filter policy where is denying or allowing ...

Page 46: ...s address is used for reply mail Subject Type the subject title of the E mail TCP Notification If enable this function then the TCP Server TCP Port and Message fields need to be filled TCP Server Type the server name or the IP address of the TCP server TCP Port Set port number of TCP server Message The message will be sent to FTP server HTTP Notification If enable this function then the fields bel...

Page 47: ...ess Type the server name or the IP address of the HTTP Proxy Proxy Port Set port number of Proxy Proxy Login name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HTTP Proxy Custom parameter User can set specific parameters to HTTP server Message The message will be sent to HTTP server 47 ...

Page 48: ...3 6 Camera Configuration Use this menu to set the function of the camera of Internet camera 3 6 1 Picture Rotation Turn the Mirror and Vertical Flip On or OFF The image will be overturned as below 48 ...

Page 49: ...Schedule of the built in White light LEDs This function is very useful under low illumination environment even 0 Lux Current Value You can press the Refresh to know the current light value LED On Threshold When light value lower than this value LED will on LED Off Threshold When light value higher than this value LED will off Delay Time It defines how many times the IP camera will compare the ligh...

Page 50: ...ng This page provides the edit tool to modify or delete the Preset Setting item by item 3 6 3 Tour Setting Up to 64 positions can be preset and the camera can be programming to move to the preset position sequentially 50 ...

Page 51: ...uence of the tour Maximum 16 points can be assigned The selected preset position is added in the Sequence list from 1 to 16 Wait Time Type a period of time during which the camera is to stay at each preset point between 0 to 36000 seconds NOTE To use the camera tour function user must preset some camera positions first The maximum number of preset points is 64 ...

Page 52: ...are version in the device Network LED Switch the LED light of this Internet camera on or off that Network LEDs will stop working in case you don t want other people know the camera is transferring data Power LED Switch the LED light of this Internet camera on or off Log User can check the system log information of the device including the Main Info Appended Info Operator IP and so on Reload Click ...

Page 53: ...with PC time Manual setting Click this option to set time and date manually Adjust Synchronize with NTP Click this option if you want to synchronize the device s date and time with those of time server called NTP server Network Time Protocol NTP server name Type the host name or IP address or domain name of the NTP server NTP sync Interval Select an interval between 1 and 23 hours at which you wan...

Page 54: ...efault Settings Include the network setting Recall the device hard factory default settings Note that click this button will reset all device s parameters to the factory settings including the IP address Default Settings Except the network setting The unit is restarted and most current settings are reset to factory default values This action will not reset the network setting Backup Setting To tak...

Page 55: ...ed into FLASH ROM of system 6 Once the firmware file was selected select Upgrade 7 The upgrade progress information will be displayed on the screen 8 A message will be shown while the firmware upgraded Once the upgrading process completed the device will reboot the system automatically 9 Please wait for 80 seconds and then you can use PLANET IPWizard II to search the device again Warning The downl...

Page 56: ... information can be embedded into image including date time and or text Video Profile User can only choose either VGA Multi profile or Mega Multi profile mode VGA Multi profile mode can serve H 264 MPEG 4 and M JPEG streams up to VGA resolution simultaneously On the other hand Mega pixel mode in addition to VGA resolution it can serve H 264 Mega and M JPEG Mega two more streams simultaneously When...

Page 57: ...or VBR user should choose the quality level to set the video quality rather than bit rate The quality level is between 1 and 100 The higher value can reach the better quality but of course will consume higher bandwidth Max Frame Rate Defines the targeted frame rate of this profile For example set the frame rate to 15 fps then the image will be updated for 15 frames per second User can set the desi...

Page 58: ...er should choose the quality level to set the video quality rather than bit rate The quality level is between 1 and 100 The higher value can reach the better quality but of course will consume higher bandwidth Max Frame Rate Defines the targeted frame rate of this profile For example set the frame rate to 15 fps then the image will be updated for 15 frames per second as possible User need to set r...

Page 59: ...etween 1 and 100 The higher value can reach the better quality but of course will consume higher bandwidth Max Frame Rate Defines the targeted frame rate of this profile For example set the frame rate to 15 fps then the image will be updated for 15 frames per second as possible User need to set reasonable max frame rate versus video quality under the limited bandwidth ...

Page 60: ...able or disable audio function Mute While PT Mute the audio while pan and or tilt motion Audio Mode To select Simplex or Full duplex 2 way audio mode Input Gain To adjust gain of input audio Output Gain To adjust gain of output audio 60 ...

Page 61: ...Viewer login Select Anonymous to allow any one viewing the video once connected Otherwise only users in database can view the video after login Access right Administrator can access every function in this device However Viewers only can view the video and access limited function Add update and remove of Users account Manage the user s account of viewer user 61 ...

Page 62: ...not SMTP Port Set port number of SMTP service SMTP Authentication Select the authentication required when you send an e mail Disable If no authentication is required when an e mail is send Enable If authentication is required when an e mail is sent Authentication User Name Type the user name for the SMTP server if Authentication is Enable Authentication Password Type the password for the SMTP serv...

Page 63: ...be specified as Included or Excluded type Included Windows target specific areas within the whole video image Excluded Windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored Name Name of the specified motion window Object Size Defines the object size of motion detection The higher object size will only larger objects trigger mot...

Page 64: ...er can specify multiple FTP paths as wish Therefore user needs to specify a name for each FTP setting FTP Server Type the server name or the IP address of the FTP server Test Check the FTP server whether this account is available or not FTP Login name Type the user name for the FTP server FTP Login Password Type the password for the FTP server FTP Port Set port number of FTP service FTP Path Set w...

Page 65: ...so can send event message to specified TCP server Name User can specify multiple TCP servers as wish Therefore user needs to specify a name for each TCP server setting TCP Server Type the server name or the IP address of the TCP server TCP Port Set port number of TCP server 65 ...

Page 66: ...or the IP address of the HTTP server Test Check the HTTP server whether it is available or not HTTP Login name Type the user name for the HTTP server HTTP Login Password Type the password for the HTTP server Proxy Address Type the server name or the IP address of the HTTP Proxy Proxy Login name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HTTP Proxy Proxy Po...

Page 67: ...rs as wish Therefore user needs to specify a name for each HTTP server setting SAMBA Server Type the server name or the IP address of the SAMBA server Test Check the SAMBA server whether this account is available or not SAMBA Login name Type the user name for the SAMBA server SAMBA Login Password Type the password for the SAMBA server SAMBA Path Set working directory path of SAMBA server 67 ...

Page 68: ...ons provided by this device Name Name of the Event or Schedule Enable Enable or disable this Event or Schedule Type Schedule start with Event trigger or Schedule trigger Enable Time Define the feasible time slot Trigger by Select the triggered sources with event trigger Action Define the actions once event triggered ...

Page 69: ...FTP server by motion triggered always 1 Select event trigger 2 Enable time start from 00 00 to 24 00 every day 3 Trigger by Motion Area Added in Object Detection page 4 Action Send FTP Add in Event Server FTP Server page 69 ...

Page 70: ... from Friday 18 00 and keep work in 12 hours so it will stop on Saturday 06 00 3 Trigger by Motion Area Added in Object Detection page 4 Action Send e mail Add in E Mail page i To email address You need to input the receiver email address ii Subject You could specify the email subject iii Message You could specify the email content 70 ...

Page 71: ... application Record File Type Choose AVI or JPEG file format for record file Record File Prefix Define the prefix of recorded filename JPEG Picture Numbers Define the picture capture method Auto will send all the pictures from the buffer One will send the first picture from the buffer 71 ...

Page 72: ...y default settings and install it again Restore the device 1 Insert the paper clip or other suitable tool to press and hold the button down continuously 2 Hold it least 3 seconds and release the tool Then the device has been restored to default settings and reboot again Factory Default Reset Button NOTE Restoring the factory default setting will lose the all previous settings included IP address f...

Page 73: ...cts with any other devices over the network If you want to make sure the IP address of Internet camera utilize the PING command as follows z Start a DOS window z Type ping x x x x where x x x x is the IP address of the Internet camera The replies as illustrated below will provide an explanation to the problem If you want to detect any other devices conflicts with the IP address of Internet camera ...

Page 74: ... However sometimes some service providers change this port number for some reasons If so user needs to change this port accordingly Dialing procedure 1 Choose a verified player PacketVideo or Realplayer currently 2 Use the following URL to access rtsp host mpeg4 media 3gp Where host is the host name or IP address of the camera Compatible 3G mobile phone Please contact your dealer to get the approv...

Page 75: ...e range of data sizes for M JPEG mode Average bit rate for MPEG 4 mode Average bit rate for H 264 mode 160 x 120 QQVGA 3 6k byte per frame 64kbps 256kbps 30fps 32kbps 192kbps 30fps 320 x 240 QVGA 8 20k byte per frame 256kbps 768kbps 30fps 192kbps 512kbps 30fps 640 x 480 VGA 20 50K byte per frame 512kbps 2048kbps 30fps 384kbps 1536kbps 30fps 1280x1024 SXGA 100 200k byte per frame NA 512kbps 3076kbp...

Page 76: ...users that could only obtain dynamic IP addresses As to the users that could obtain the static valid IP address they do not usually have to apply the DDNS service Before we decide if DDNS is necessary for the users we have to check what kind of Ethernet network environment we have to install our Networked Device on 1 Environment of Fixed Valid IP Network If users could obtain valid IP addresses th...

Page 77: ...he left side click Create Account 4 Fill the application agreement and necessary information a Username b E mail address and confirmation c Password and confirmation d Submit all the input information and finish creating an account 77 ...

Page 78: ...box There will be an e mail with a title Your DynDNS Account Information Click the hyperlink address to confirm the DDNS service that you just applied Then DDNS you applied activated Click these two options Click to confirm 78 ...

Page 79: ...our username and password that you just applied to login administration interface of DDNS server Input your account 7 If the correct username and password are input you can see the following picture at the top right of the login page 8 Click the Services 79 ...

Page 80: ... the domain name information No 3 1 3 2 4 Setup the DDNS and PPPoE of Network Device At last users have to enter the web page of Networked Device and setup the necessary information of DDNS and PPPoE after the application of DDNS service Please check the user manual to access the DDNS and PPPoE pages After saving the modification restart the device The external users could browse the Networked Dev...

Page 81: ... example 192 168 0 100 2 Access the Router with Your Web browser The following steps generally apply to any router that you have on your network The PLANET WNRT 620 is used as an example to clarify the configuration process Configure the initial settings of the router by following the steps outlined in the router s Quick Installation Guide If you have cable or DSL service you will most likely have...

Page 82: ...e ports need to be made accessible over the Internet This is accomplished using the Virtual Server function on the router The Virtual Server ports used by the camera must be opened through the router for remote access to your camera Follow these steps to configure your router s Virtual Server settings z Click Enabled z Enter a unique name for each entry z Select Both under Protocol Type TCP and UD...

Page 83: ... will need to change the port the camera uses from 80 to something else such as 8080 Not all routers are the same so refer to your user manual for specific instructions on how to open ports Enter valid ports in the Virtual Server section of your router Please make sure to check the box on this line to enable settings Then the device can be access from WAN by the router s WAN IP Address By now you ...

Page 84: ...eds to be equipped with a weatherproof case for outdoors using However equipped with a weatherproof case might disable the audio function of the device Install this device Status LED does not light up Check and confirm that the DC power adaptor included in packaged is used Secure the power connector and re power it on again The network cabling is required for the device The device uses Category 5 ...

Page 85: ...rt UPnP function Please check user s manual of router and turn on UPnP function Some IP cameras are working but others are failed Maybe too many IP cameras have been installed on the LAN and then NAT router is out of resource to support more cameras You could turn off and on NAT router to clear out of date information inside router Access this device Cannot access the login page and other web page...

Page 86: ...up Security Warning window will appear to download ActiveX Controls When using Windows XP or Vista log on with an appropriate account that is authorized to install applications z Network congestion may prevent the Image screen from appearing quickly You may choose lower resolution to reduce the required bandwidth How to check the device s ActiveX is installed on your computer Go to C Windows Downl...

Page 87: ...te for the streamed image size Try reducing the video streaming size to 160x120 or 320x240 and or disabling audio z Audio will consume 32 kbps Disable audio to improve video Your Internet connection may not have enough bandwidth to support streaming audio from the device Image Transfer on e mail or FTP does not work z Default Gateway and DNS server address should be set up correctly z If FTP does ...

Page 88: ...harpness properly Image flickers z Wrong power line frequency makes images flicker Make sure the 50 or 60Hz format of your device z If the object is dark the image will flicker Make the condition around the Camera brighter Noisy images occur The video images might be noisy if the device is located in a very low light environment Make the condition around the camera brighter or turn the White light...

Page 89: ...gle Horizontal 48 Degree Vertical 37 Degree Audio Specification Audio Codec G 726 AMR Audio I O Audio in Internal Microphone Audio out External Speaker Network and Configuration Network Interface 1 x RJ 45 Network Standard IEEE 802 3 IEEE 802 3u Network Protocol TCP IP HTTP SMTP FTP NTP DNS DDNS DHCP UPnP RTSP PPPoE 3GPP Browser Software Microsoft Internet Explorer 6 0 or later Cam Viewer Plus Lit...

Page 90: ...61000 3 2 2006 EN 61000 3 3 1995 A1 2001 A2 2005 EN 55024 1998 A1 2001 A2 2003 EN 61000 4 2 2001 EN 61000 4 3 2006 EN 61000 4 4 2004 EN 61000 4 5 2006 EN 61000 4 6 2001 EN 61000 4 11 2004 Responsible for marking this declaration if the Manufacturer Authorized representative established within the EU Authorized representative established within the EU if applicable Company Name Planet Technology Co...

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