Planet Networking & Communication ICA-3250 User Manual Download Page 1

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1080p IR Bullet PoE IP Camera

ICA-3250

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1080p IR Bullet PoE IP Camera

ICA-3250

Summary of Contents for ICA-3250

Page 1: ...1080p IR Bullet PoE IP Camera ICA 3250 1 1080p IR Bullet PoE IP Camera ICA 3250 ...

Page 2: ...s manual are trademarks and or registered trademarks of their respective holders Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment g...

Page 3: ...or the safety of those who install and use it However special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment All guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the equipment CE Mark Warning This is a Class B product In a domestic environment this product may c...

Page 4: ...earch Function 19 2 3 3 Network Function 19 2 3 4 Remote Update Function 21 2 4 ActiveX Setup to Use the IP Camera 23 2 4 1 Internet Explorer 6 for Windows XP 23 2 4 2 Internet Explorer 7 for Windows XP 24 2 4 3 Internet Explorer 7 for Windows Vista 24 Chapter 3 Web based Management 26 3 1 Introduction 26 3 2 Connecting to Internet Camera 26 3 3 Live View 28 3 4 Media Management 29 3 4 1 Video Set...

Page 5: ...ot System 44 3 8 3 Factory Default 44 3 8 4 Backup 44 3 8 5 Version Info 45 3 8 6 Log Management 45 3 8 7 Local Setting 46 3 9 Alarm Events 46 Appendix A Ping IP Address 47 Appendix B Bandwidth and Video Size Estimation 48 Appendix C DDNS Application 49 Appendix D Configuring Port Forwarding Manually 50 Appendix E Power Line Frequency 53 Appendix F Troubleshooting Frequently Asked Questions 55 ...

Page 6: ...Camera delivers excellent picture quality in 1080p Full HD resolutions at 30 frames per second fps Incorporating the Sony super low lux CMOS image sensor and 25 meter IR illuminators which are specially designed for surveillance applications the ICA 3250 provides sharp images under all lighting conditions Moreover it has an IP66 rated housing that can withstand any harsh temperature ranging from 1...

Page 7: ...ght and black white video in dark conditions The ICA 3250 is able to maintain clear images 24 hours a day Exceptional Image quality Together with powerful image processing attributes like Wide Dynamic Range WDR and 2 dimensional Noise Reduction 2DNR technology the ICA 3250 is able to filter the intense backlight surrounding a subject and remove noises from video signal The result is that an extrem...

Page 8: ...cations such as buildings roads parking areas garages railway stations and airports Advanced Media Management The ICA 3250 supports a number of advanced features to enhance surveillance flexibility and event management capabilities The advanced features include 4 configurable regions of privacy mask to protect personal privacy and external RCA ports that allow accessories such as speakers and micr...

Page 9: ...e network cable from a PoE power sourcing equipment such as PoE Switch or PoE injector It thus eliminates the need for extra power cables and reduces installation costs while increases the deployment flexibility The ICA 3250 is ONVIF compliant and interoperable with other brands in the market The ICA 3250 is indisputably the ideal choice for reliable and high performance surveillance ...

Page 10: ...olution of 1080p at 30fps DNR to improve picture quality at low lux WDR enhancement function strengthens visibility under extremely bright or dark environments Two way audio support with enhanced audio quality Network and Configuration Compliant with IEEE 802 3af PoE interface for flexible deployment RTSP FTP and PLANET DDNS protocols selectable Easy Installation and Management ONVIF compliant for...

Page 11: ...based on the environment Effective Pixels 1920 x 1080 pixels Image Video Compression H 264 Video Resolution 1080p 960p 720p 720 x 576 640 x 480 352 x 288 320 x 240 176 x 144 Frame Rate Up to 30fps for all resolutions Bitrate 1024 8000kbps Shutter Time 1 25 1 10000 sec Image Setting 2D noise reduction WDR Brightness saturation contrast Mirror Rotate Privacy mask 4 regions Text time and date overlay...

Page 12: ...nts on line monitoring at the same time System Integration Application Programming Interface ONVIF compliant Alarm Triggering Motion detection Alarm Events Event snapshot upload via FTP Notification via email and HTTP General Power Requirements 12V DC 1A IEEE 802 3af Class 3 Power Consumption 8W IR on Weight 440g Dimensions Φ x L 63 5 x 136 mm Emission CE FCC Connectors 10 100Mbps Ethernet RJ45 DC...

Page 13: ...R LED Emits infrared light to provide light source in dark places Light Sensor Detects the illumination level or the place where this IP camera is installed and switches IR LEDs on when it s required When IR LEDs are switched on this IP camera will switch to black and white video mode to enhance video quality Do not cover light sensor or this IP camera will work in black and white mode only 25M IR...

Page 14: ...o 10BASE T Ethernet or 100BASE TX or Fast Ethernet cabling this Ethernet port built auto negotiation protocol can detect or negotiate the transmission speed of the network automatically Please use Cat5e cable to connect the Network Camera to a 100Mbps Fast Ethernet network switch or hub ONLY use one power source either from DC or from 802 3af Power over Ethernet RCA Audio Input Connect an external...

Page 15: ...e camera adopts the IEEE 802 3af standard the camera s Ethernet cable is able to be connected to this PoE switch to obtain power The camera supports can be powered on by a PoE switch or DC adapter However the DC adapter is unnecessary when the camera is connected to the PoE switch Otherwise the product may be damaged when the camera is connected to the PoE switch and power adapter simultaneously 4...

Page 16: ...n search the cameras in the network that can help you to configure some basic settings before you start advanced management and monitoring 2 3 1 Installing PLANET IP Finder II 1 Go to PLANET website and download the search tool http planet com tw en product images 48611 UT IP 20Finder 20II_v1 0 zip 2 Unzip and install the PLANET IP Finder II the Welcome to the Install Shield Wizard for PLANET IP F...

Page 17: ... IP Camera ICA 3250 17 3 Please click Next to install with original settings or you may click the Browse button to modify the install folder and then press Next to continue 4 Please click Install to start the installation ...

Page 18: ...1080p IR Bullet PoE IP Camera ICA 3250 18 5 Please click Finish to complete the installation and launch program immediately 6 The search tool will run as shown in the picture below ...

Page 19: ...e twice on a selected IP camera listed on Device list of PLANET IP Finder II A login window of IE browser will be opened 2 3 3 Network Function If user wants to set a specific IP address of device please refer to the following steps to set Step 1 Select an IP cam from the device list Step 2 Set IP address Step 3 Click Generation Step 4 Click Modify when you see the message and please click Yes to ...

Page 20: ...set device as DHCP client please refer to the following steps to set Step 1 Select an IP cam from the device list Step 2 Check the Enable DHCP box Step 3 Click Generation Step 4 Click Modify when you see the message and please click Yes to change the IP address ...

Page 21: ...uring the update process It will damage the device Import Config File User may upgrade from the previous saved setting Please select a device and click Select File to select the correct setting file and then click Import to start to upgrade setting Restore Factory Delete all the settings in the device Please select a device and click Restore Factory to restore all settings to factory default setti...

Page 22: ...1080p IR Bullet PoE IP Camera ICA 3250 22 click Synchro Time to change time Reboot Device Re start the device Please select a device and click Reboot Device to reboot device ...

Page 23: ...orer security settings must allow for the web page to work correctly To use the IP camera user must set up his IE browser as follows 2 4 1 Internet Explorer 6 for Windows XP From your IE browser Tools Internet Options Security Custom Level please set up your Settings as follows Set the first 3 items Download the signed ActiveX controls Download the unsigned ActiveX controls Initialize and script t...

Page 24: ...Custom Level please set up your Settings as follows Set the first 3 items Allow previously unused ActiveX control to run Allows Scriptlets Automatic prompting for ActiveX controls By now you have finished your entire PC configuration for the camera 2 4 3 Internet Explorer 7 for Windows Vista From your IE browser Tools Internet Options Security Internet Custom Level please set up your Settings as f...

Page 25: ... active controls not marked From your IE browser Tools Internet Options Security Trusted Sites Custom Level please set up your Settings as follows Enable Automatic prompting for ActiveX controls Prompt Initialize and script active controls not marked By now you have finished your entire PC configuration for the camera ...

Page 26: ... configuring please make sure your PC is under the same IP segment with Internet camera 3 2 Connecting to Internet Camera A Use the following procedure to establish a connection from your PC to the camera B Once connected you can add the camera to your browser s Favorites or Bookmarks Start the web browser on the computer and type the IP address of the camera The default IP http 192 168 0 20 Pleas...

Page 27: ...d password are both admin After logging on you should see the following messages at the top of Internet Explorer Click on the message and click Run Add on When you see this message click Run to install the required ActiveX control After the ActiveX control has been installed and run the first image will be displayed ...

Page 28: ...ether you are an ordinary user or an administrator Streaming type Set up the real time view stream type Mainstream Substream Fluent or Real time Select the video quality fluent video or real time video Turn ON or OFF audio out function User has to connect an external active speaker Enable audio in function User has to connect an external active microphone Click this button to display the image in ...

Page 29: ...nto your local PC Click Record to activate this function Press the Record button to start recording 3 4 Media Management Use this menu to set the function of the camera of the camera 3 4 1 Video Setting Video Format Video codec of the selected profile Resolution Main stream 1920x1080 1280x960 1280x720 720x576 640x480 Sub stream 720x576 640x480 352x288 320x240 174x144 ...

Page 30: ... and high bandwidth based on different resolutions User can set the desired bit rate to match the limitation of bandwidth For VBR user should choose the quality level to set the video quality rather than bit rate The quality level is between 1 and 100 The higher value can reach the better quality but of course will consume higher bandwidth Video Bitrate Defines the limited bandwidth of this profil...

Page 31: ...ghten camera Contrast Large value will contrast camera heavily Saturation Large value will color camera heavily Day Night Mode There are three modes selectable Auto Day Night In the Auto mode the camera will change the image quality automatically based on the light condition Power Frequency Frequency of power line 50 or 60Hz Mirror Turn the Mirror On or OFF Rotate Turn the Rotate On or OFF Enable ...

Page 32: ...e Video Mask Settings Click Video Mask Settings to enter the main interface shown below Select one region on the image click Set to save this setup Click Query to check the selected masking region Click Delete All to delete all Masking regions Or select one region and click Delete Selected 3 5 Networking Use this menu to configure the network to connect the device and the clients ...

Page 33: ... this device cannot get an IP address within limited tries the device will assign a default IP address for 192 168 0 20 If you do not select Obtain an IP address automatically then you need to enter these network parameters by yourself IP Address This address is a unique number that identifies a computer or device on the WAN or LAN These numbers are usually shown in groups separated by periods for...

Page 34: ...sient email between different servers Physical Address Display the Ethernet MAC address of the device Note that user cannot change it Preferred DNS Server When you send email or position a browser to an Internet domain such as xxxxx com the domain name system translates the names into IP addresses The term refers to two things the conventions for naming hosts and the way the names are controlled a...

Page 35: ...IP based security products In other words it creates a standard for how IP products within video surveillance and other physical security areas can communicate with each other 3 5 3 PPPoE Setting PPPoE stands for Point to Point Protocol over Ethernet A standard that builds on Ethernet and Point to Point network protocol it allows Internet Camera to connect to Internet with xDSL or cable connection...

Page 36: ... the name of a person and the IP address is like his phone number On the Internet we have IP numbers for each host computer server router and so on and we replace these IP numbers to easily remember names which are organized into the domain name As to xDSL environment most of the users will use dynamic IP addresses If users want to set up a web or an FTP server then the Dynamic Domain Name Server ...

Page 37: ...they re free to use One such service you can use is www planetddns com You ll need to register with the service and set up the domain name of your choice to begin using it Please refer to the home page of the service for detailed instructions DDNS Enable To enable or disable the DDNS service here Domain Name The domain name is applied for this device User Name The user name is used to log into DDN...

Page 38: ...nable or disable the FTP service here User Name Type the user name for the FTP server Password Type the password for the FTP server Server Type the server name or the IP address of the FTP server 3 5 5 E mail Setting User may set up SMTP mail parameters for further operation of Event Schedule If users want to send the alarm message out it will need to configure parameters here and also add at leas...

Page 39: ...word for the SMTP server if authentication is enabled E mail To Type the receiver s e mail address 3 6 Cloud Setting Refer to this menu to connect the camera to cloud server so user is able to access the camera via mobile app UID Display the UID User ID of the device Note that user cannot change it Password Set the password for the cloud server The preferred server address Input the main domain of...

Page 40: ...owing Please set the camera s TCP IP setting to make it connect to internet Is there a firewall or DMZ server in your network If yes please set it as disable Does the camera get internet access via router or other devices If yes please set the UPnP of router as enable 3 7 Advanced Tool Refer to this menu to perform the principal settings of the camera 3 7 1 Time Setting User can set up the time se...

Page 41: ...et time and date manually Synchronize with NTP Click this option if you want to synchronize the device s date and time with those of time server called NTP server Network Time Protocol Time Zone Set the time difference from Greenwich Mean Time in the area where the device is installed Timing Address Enter the NTP server IP address 3 7 2 Motion Detection Refer to this menu to specify motion detecti...

Page 42: ...ered again within 10 seconds Motion Detection Area Click Motion detection area to select the motion area Select one region on the image click Set to save this setup Click Query to check the selected masking region Click Delete All to delete all Masking regions Or select one region and click Delete Selected Weekly After completing the schedule setup the camera data will be triggered according to th...

Page 43: ...ight of each user Add User Manage the user s account of viewer user Modify Modify this password of user Delete Remove the user account 3 8 SysInfo Management Refer to this menu to perform the principal settings of the Camera 3 8 1 System Update To update the firmware online click Select file to select the firmware Then click Remote Upgrade to proceed ...

Page 44: ...se be aware that you should not turn off the power during updating the firmware and waiting for the finish message Furthermore do not try to upgrade new firmware if necessary 3 8 2 Reboot System The device is restarted without changing any of the settings 3 8 3 Factory Default Clicking the Restore button will reset all devices parameters to the factory settings including the IP address 3 8 4 Backu...

Page 45: ...on If necessary it will then be possible to return to the previous settings if settings are changed and there is unexpected behavior 3 8 5 Version Info This information shows the software version in the device 3 8 6 Log Management User can check the system log alarm log operate log information of the device ...

Page 46: ... to retrieve the saved image select the file to display the saved image by using any one of the graph editing tools Record Path Select Browse to enable you to select the save path and file name prefix and select OK to continue After recording is stopped list the files This file is named as Manualyyyymmddhhmmss avi 3 9 Alarm Events This information shows the alarm message in the device ...

Page 47: ...talled or not or if the IP address conflicts with any other device over the network If you want to make sure the IP address of the camera utilize the ping command as follows Start a DOS Window Type ping x x x x where x x x x is the IP address of the camera The replies as illustrated below will provide an explanation to the problem If you want to detect any other device conflicting with the IP addr...

Page 48: ... Resolution Average range of data sizes for JPEG mode Average bit rate for MPEG4 mode Average bit rate for H 264 mode 320 x 240 8 20K bytes per frame 256kbps 768kbps 30fps 192kbps 512kbps 30fps 640 x 480 20 50K bytes per frame 512kbps 3072kbps 30fps 384kbps 1536kbps 30fps 1920 x 1080 200 500K bytes per frame 1536kbps 10000kbps 30fps 2048 x 1536 300 750K bytes per frame 2048kbps 12000kbps 30fps Aud...

Page 49: ...Configuring PLANET DDNS steps Step 1 Visit DDNS provider s web site and register an account if you do not have one yet For example register an account at http planetddns com Step 2 Enable DDNS option through accessing web page of the camera Step 3 Input all DDNS settings ...

Page 50: ...ed IP address for example 192 168 0 100 2 Access the router with your web browser The following steps generally apply to any router that you have on your network PLANET Wireless Router is used as an example to clarify the configuration process Configure the initial settings of the router by following the steps outlined in the router s Quick Installation Guide If you have cable or DSL service you w...

Page 51: ...he router for remote access to your camera Follow these steps to configure your router s Virtual Server settings Click Enabled Enter a unique name for each entry Select Both under Protocol Type TCP and UDP Enter your camera s local IP address e g 192 168 0 100 in the Private IP field If you are using the default camera port settings enter 80 into the Public and Private Port section and click Add A...

Page 52: ...orts in the Virtual Server section of your router Please make sure to check the box on this line to enable settings Then the device can be accessed from WAN by the router s WAN IP address By now you have finished your entire PC configuration for this device ...

Page 53: ...10 220V 60 Hz 127V found in states of Bahia Paraná including Curitiba Rio de Janeiro Paulo and Minas Gerais though 220V may be found in some hotels Other areas are 220V only with the exception of Fortaleza 240V Canada 120V 60 Hz China 220V 50 Hz Finland 230V 50 Hz France 230V 50 Hz Germany 230V 50 Hz Hong Kong 220V 50 Hz India 230V 50 Hz Italy 230V 50 Hz Japan 100V 50 60 Hz Eastern Japan 50 Hz Tok...

Page 54: ...ENCY COMMENTS Taiwan 110V 60 Hz Thailand 220V 50 Hz United Kingdom 230V 50 Hz Outlets typically controlled by adjacent switch Though nominal voltage has been officially changed to 230V 240V is within tolerances and commonly found United States of America 120V 60 Hz ...

Page 55: ...dwidth Obviously the performance of the each connected client will slow down when many users are logged on The device can be used outdoors or not The device is weatherproof and could be installed outdoor Installing this device The network cabling is required for the device The device uses Category 5 UTP cable allowing 10 100BASE TX networking The device will be installed and work if a firewall exi...

Page 56: ... does not seem to work well with the device Make sure that your Internet Explorer is version 11 If you are experiencing problems try adding the camera s IP address to the IE11 s compatible list PLANET IP Finder II program fails to save the network parameters Network may have trouble Confirm the parameters and connections of the device Accessing this device Cannot access the login page and other we...

Page 57: ...tering of the router may prohibit access from an external network Refer to your router s manual for details Access the Internet camera from the Internet with the global IP address of the router and port number of Internet camera Some routers reject the global IP address to access the Internet camera on the same LAN Access with the private IP address and correct port number of Internet camera When ...

Page 58: ...th of Internet connection If the Internet bandwidth is lower than target bit rate the video streaming will not work correctly The unreadable characters are displayed Use the operating system of the selected language Set the Encoding or the Character Set of the selected language on the Internet Explorer Frame rate is slower than the setting The traffic of the network and the object of the image aff...

Page 59: ...device The focus on the camera is bad The lens is dirty or dust is attached Fingerprints dust stain etc on the lens can degrade the image quality The color of the image is poor or strange The configuration on the device image display is incorrect You need to adjust the image related parameters such as brightness contrast hue and sharpness properly Image flickers Wrong power line frequency makes im...

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