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17

Troubleshooting 

 

This LCD Monitor has pre-adjusted using factory standard VGA timings. Due to the output timing differences 

among various VGA cards in the market, users may initially experience an unstable or unclear display whenever 

a new display mode or new VGA card is selected. 

Attention 

This LCD Monitor Supports Multiple VGA Modes.   
Refer to the Standard Timing Table for a listing of modes supported by this LCD Monitor. 
 

PROBLEM    Picture is unclear and unstable 

The picture is unclear and unstable, please perform the following steps: 
1.

 

Enter PC to “Shut Down Windows” status while you’re in MS-Windows environment. 

2.

 

Check the screen to see if there’s any black vertical stripes appear. If there are, take advantage of 
the “Clock” function in OSD menu and adjust (by increment or decrement numbers) until those 
bars disappear. 

3.

 

Move to “Phase” function in OSD menu again and adjust the monitor screen to its most clear 
display. 

4.

 

Click “No” on “Shut Down Windows” and back to the normal PC operating environment. 

 

PROBLEM    There is no picture on LCD Monitor 

If there’s no picture on the LCD Monitor, please perform the following steps: 
1.

 

Make sure the power indicator on the LCD Monitor is ON, all connections are secured, and the 
system is running on the correct timing. Refer to Chapter 3 for information on timing. 

2.

 

Turn off the LCD Monitor and then turn it back on again. If there is still no picture, press the 
Adjustment Control button several times.     

3.

 

If step 2 doesn’t work, connect your PC system to another external CRT. If your PC system 
Functions properly with a CRT Monitor but it does not function with the LCD Monitor, the output 
timing of the VGA card may be out of the LCD’s synchronous range. Please change to an alternative 
mode listed in the Standard Timing Table or replace the VGA card, and then repeat steps 1 and 2.     

 

PROBLEM    There is no picture on LCD Monitor   

If you have chosen an output timing that is outside of the LCD Monitor’s synchronous range 
(Horizontal: 30 ~ 80 kHz and Vertical: 56 ~ 75 Hz), the OSD will display a “Out of Range” message. 
Choose a mode that is supported by your LCD Monitor. 
Also, if the signal cable is not connected to LCD monitor at all or properly, the monitor screen will 
display a message “No Input Signal”. 

Summary of Contents for PL1911MW

Page 1: ......

Page 2: ...Its Stand 5 Interface for Arm Applications 6 Connecting the Display 6 Connecting the AC Power 6 Connecting the Audio Cable 6 Setting Up the LCD Monitor 6 Power Management System 6 Display Controls 7 User Controls 7 Adjusting the Monitor s Display 8 Technical Information 12 Specifications 12 Standard Timing Table 14 Troubleshooting 17 Product Registration and Technical Support 18 ...

Page 3: ...nterference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reposition or relocate the receiving antenna Increase the separation between the equipment and the rec...

Page 4: ...oom with a room temperature of 20 60 C or 4 140 F Storing the LCD Monitor outside this range could result in permanent damage 6 If any of the following occurs immediately unplug your monitor and call an authorized technician Monitor to PC signal cable is frayed or damaged Liquid spilled into LCD Monitor or the monitor has been exposed to rain LCD Monitor or the case is damaged 7 Only use the suppl...

Page 5: ...ient airflow Though the LCD Monitor uses very little power some ventilation is needed to ensure that the Monitor does not become too hot After you unpack the LCD Monitor make sure that the following items were included in the box LCD Monitor User s Manual Base Monitor to PC VGA Cable Stereo Jack Audio Cable Monitor to PC DVI D Cable Power Cord If you find that any of these items is missing or appe...

Page 6: ...orcefully extend and cause injury Raise the monitor to its Full Up position before removing the monitor stand Tilt Swivel and Pivot Rotation The LCD Monitor is designed to have a tilt range of 5 to 20 a swivel range of 35 to 35 and a 90 pivot rotation See fig 1 2 20 5 35 90 UP TOP 35 Figure 1 2 Warning Do not force the LCD Monitor over its maximum viewing angle settings as stated above Attempting ...

Page 7: ...d to an AC power source Figure1 6 Connecting the Audio Cable 1 Connect the audio cable to the LINE OUT jack on your PC s audio card or to the front panel s AUDIO OUT jack of your CD ROM drive See Fig 1 7 Connect the other end of the audio cable to the LCD Monitor s LINE IN jack Figure1 7 Setting Up the LCD Monitor 1 Make sure the AC power cord is connected to the LCD Monitor 2 Turn on the LCD Moni...

Page 8: ...ode be dark when monitor in off mode 2 Power ON OFF switch Push to power on or power off Toggle switch 3 Menu Enter Shows main OSD menu Enter key in OSD menu Audio mute and unmute must activate Volume OSD first push then Menu Enter 4 Shows Volume OSD Moves right or up in OSD menu 5 Selects input source Moves left or down in OSD menu 6 Auto Exit Auto adjustment in D Sub input only Exit OSD menu Exi...

Page 9: ...Optimal balance of brightness and contrast prevent eyestrain The most comfortable way to read onscreen text Preset Mode PHOTO Enhances colors and emphasize fine detail Brightness Adjusts the background brightness of the screen image Contrast Adjusts the contrast between the foreground and background of the screen image Auto Contrast Adjusts the contrast of screen image automatically Black Level Ad...

Page 10: ... color temperature to 7500K 5000K Sets the color temperature to 5000K sRGB Sets the color temperature to sRGB User R G B Allows users to adjust red green blue intensity Language Multi language selection OSD H Position Adjusts the horizontal position of the OSD OSD V Position Adjusts the vertical position of the OSD OSD Turn Off Adjusts the OSD timeout Volume Adjusts the volume of audio D SUB Selec...

Page 11: ...tings to a by user defined CIE Temperature OSD Lock Out Function When monitor is in normal display you can enable the OSD Lock Out function Option 1 OSD Power button lock all 5 buttons including the POWER button are locked Press and hold the Auto Exit and buttons at the same time for 3 seconds to lock all 5 buttons The monitor will show an OSD LOCKED message for 5 seconds and the message will disa...

Page 12: ...11 Repeat this step to unlock ...

Page 13: ... Impedance 75 Ohm 2 Polarity Positive Negative Amplitude 0 0 7 0 05 Vp Multi mode Supported Horizontal Frequency 30 80 kHz Vertical Frequency 56 75 Hz 30 80kHz 56 75Hz Control Power switch hard and soft types On Off switch with LED indicator Audio Input 500mVrms Output 1W 1W OSD Brightness Digital Contrast Digital Horizontal Position Digital Vertical Position Digital Phase Digital Clock Digital Di...

Page 14: ...ositive and negative Plug Play Supports VESA DDC2B DDC CI functions External Connection Power Input AC input AC socket Video Cable 15 pin D sub connector DVI D Cable Audio Cable Stereo Jack Power Input AC input AC socket Environment Temperature 5 C to 40 C 41 F to 104 F Operating Condition Relative Humidity 20 to 80 Temperature 20 C to 60 C 4 F to140 Storage Condition Relative Humidity 5 to 85 Pow...

Page 15: ...640 64 16 120 VESA 480 75Hz 75 500 480 3 1 16 31 5 720x350 31 47 900 720 108 18 54 70Hz 70 087 449 400 2 37 60 28 322 720x400 31 469 900 720 108 18 54 VGA 400 TEXT 70 087 449 400 2 12 35 28 322 832x624 49 725 1152 832 64 32 224 APPLE MAC 800 74 55 667 624 3 1 39 57 2832 800x600 35 156 1024 800 72 24 128 SVGA 56 25 625 600 2 1 22 36 800x600 37 879 1056 800 128 40 88 VESA 600 60Hz 60 317 628 600 4 1...

Page 16: ... 112 96 312 70Hz 70 1000 960 3 1 36 126 1280x960 75 1800 1280 112 96 312 75Hz 75 1000 960 3 1 36 135 1280x1024 64 1688 1280 112 48 248 VESA 1024 60Hz 60 1066 1024 3 1 38 108 1280x1024 80 1688 1280 144 16 248 VESA 1024 75Hz 75 1066 1024 3 1 38 135 1360x768 75 1792 1360 112 64 256 60Hz 75 795 768 6 3 18 85 5 1440x900 55 469 1600 1440 32 48 80 Red BLKing 60Hz 59 901 926 900 6 3 17 88 75 1440x900 55 9...

Page 17: ...16 the display and cannot be expanded to full screen ...

Page 18: ...here is no picture on LCD Monitor If there s no picture on the LCD Monitor please perform the following steps 1 Make sure the power indicator on the LCD Monitor is ON all connections are secured and the system is running on the correct timing Refer to Chapter 3 for information on timing 2 Turn off the LCD Monitor and then turn it back on again If there is still no picture press the Adjustment Cont...

Page 19: ...onitor touch screen or other Planar products visit our online store at www PlanarOnline com or find other stores who carry Planar products at http www planar com howtobuy Technical Support Visit Planar at http www planar com support for product registration operations manuals touch screen drivers warranty information and access to Planar s Technical Library for online troubleshooting To speak with...

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