EL240.128.45 Operations Manual (020-0345-00C)
16
Description of Warranty
Seller warrants that the Goods will conform to published specifications and be free from
defects in material for 12 months from delivery. To the extent that Goods incorporate third-
party-owned software, Seller shall pass on Seller's licensor's warranty to Buyer subject to the
terms and conditions of Seller's license.
Warranty repairs shall be warranted for the remainder of the original warranty period. Buyer
shall report defect claims in writing to Seller immediately upon discovery, and in any event,
within the warranty period. Buyer must return Goods to Seller within 30 days of Seller’s
receipt of a warranty claim notice and only after receiving Seller’s Return Goods Authorization.
Seller shall, at its sole option, repair or replace the Goods.
If Goods were repaired, altered or modified by persons other than Seller, this warranty is void.
Conditions resulting from normal wear and tear and Buyer's failure to properly store, install,
operate, handle or maintain the Goods are not within this warranty. Repair or replacement of
Goods is Seller’s sole obligation and Buyer's exclusive remedy for all claims of defects. If that
remedy is adjudicated insufficient, Seller shall refund Buyer's paid price for the Goods and
have no other liability to Buyer.
All warranty repairs must be performed at Seller’s authorized service center using parts
approved by Seller. Buyer shall pay costs of sending Goods to Seller on a warranty claim and
Seller shall pay costs of returning Goods to Buyer. The turnaround time on repairs will usually
be 30 working days or less. Seller accepts no added liability for additional days for repair or
replacement.
If Seller offers technical support relating to the Goods, such support shall neither modify the
warranty nor create an obligation of Seller. Buyer is not relying on Seller’s skill or judgment to
select Goods for Buyer’s purposes. Seller’s software, if included with Goods, is sold as is,
and this warranty is inapplicable to such software.
SELLER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE.
Ordering Information
Product Part
Number
Features
EL240.128.45 996-0301-01LF
Standard
version
Design and specifications are subject to change without notice.
Planar Systems continues to provide optional, and in many cases custom, features to address
the specific customer requirements. Consult Planar Sales for pricing, lead time and minimum
quantity requirements.
Support and Service
Planar is a U.S. company based in Beaverton, Oregon and Espoo, Finland, with a world-wide
sales distribution network. Full application engineering support and service are available to
make the integration of Planar displays as simple and quick as possible for our customers.
RMA Procedure
: For a
Returned Material Authorization
number, please contact Planar
Systems, Inc. with the model number(s) and serial number(s). When returning goods for repair,
please include a brief description of the problem, and mark the outside of the shipping
container with the RMA number.