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AM2020/AFP1010 Troubleshooting Guide 50432 Revision A 8/13/97
17
Section Three:
AM2020/AFP1010 Software
There are a number of possible causes for momentary software related prob-
lems. The majority of these problems will clear themselves when power is
removed and then reapplied to the panel.
1) Electromagnetic interference.
2) Radio Frequency interference.
3) A nearby lightning strike or other electrical transient.
If at this point the problem does not clear, refer to the appropriate troubleshoot-
ing section. If the problem still cannot be resolved, contact Notifier Technical
Support.
This situation may be related to a problem with the nonvolatile RAM memory
chips that are located on the CPU, DIB, and SIB-NET. Older chips are prone to
an undesired enabling of the write-protect feature when it is exposed to a small
(0.2 V) negative voltage swing. This type of voltage swing may occur if any
board is plugged in or removed with power applied to the system, or if a power
harness is connected or disconnected with power applied.
All sources of power must be disconnected from the panel before plugging in or
removing a board or power harness.
Note: Beware of hidden voltage sources! One such source could come from
remotely powered annunciators. If an annunciator is powered from a remote
source, this source of power may back-feed into the control panel through the
EIA-485 connection on the Serial Interface Board. To eliminate this possibility
disconnect the EIA-485 terminal block from the SIB.
Corrective Action:
1) Power down the panel and replace either the chips or the entire board.
2) Reprogram and retest the system installation.
This situation may be related to a problem with the nonvolatile RAM memory
chips that are located on the CPU, DIB, and SIB-NET. A damaging voltage surge
may occur if any board is plugged in or removed with power applied to the
system, or if a power harness is connected or disconnected with power applied.
All sources of power must be disconnected from the panel before plugging in or
removing a board or power harness.
Note: Beware of hidden voltage sources! One such source could come from
remotely powered annunciators. If an annunciator is powered from a remote
source, this source of power may back-feed into the control panel through the
EIA-485 connection on the Serial Interface Board. To eliminate this possibility
disconnect the EIA-485 terminal block from the SIB.
Possible Causes for
Software Related
Problems.
The System Will Not
Accept Any New
Programming
Information.
The System Loses
All Programmed
Information.
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