7-20
SDT333A DI380/DI425/SI3300/SI3500 Service Manual
7 • Service Menu & Troubleshooting
E115 VPS
Nearly Full
E116 VPS Cam
Error
E117 VPS Entry
Jam
E118 VPS
Undocked
E119 MMI
Throttle Active
E120 MMI
Throttle Timeout
E123 VPS
Docked
E124 MMI
Disconnected
E125 Remove
Material from
MMI
• Remove mail from the
stacker, then press start.
• Pull VPS to un-docked
position. Remove all
mail and check for
obstructions. Dock VPS,
press reset button on
VPS. Press start.
• Pull VPS to un-docked
position. Remove any
material from VPS entry
area, then re-dock VPS.
Press start.
• Remove VPS to un-
docked position. Remove
any material from VPS
entry area. Press clear
deck. Re-dock VPS.
• Power on/ Power off.
Reference to E120.
• If there are 4 mail pieces
on the mailing deck, refer
to franking machine. Is
divert lever set to MMI
position correct?
• Move VPS to un-docked
position. Remove any
material from VPS entry
area. Press clear deck.
Re-dock VPS.
• Press start and see if this
re-installs the MMI. Check
RS232 cable. Check
DIN connector between
inserter and mialing
machine. Power off/
Power on.
• Press clear deck and
re-try running job. Stop
inserting and franking
machine and wind
inserting machine by hand
to remove any material.
Possible motor bind. Check
and reset.
Check exit switch S4 and
entry sensor on the VPS.
Check docking switch on
VPS.
Check docking switch on
VPS.
Check internal RS232
cable to PCB.
Check drive belt/ gear from
inserter to MMI.
error codes
and fault
Operator check List
service Diagnostic
connector and
Logic Test
Replacement
Parts
Summary of Contents for DI380 Series
Page 32: ...3 18 SDT333A DI380 DI425 SI3300 SI3500 Service Manual 3 Theory of Operation ...
Page 50: ...4 18 SDT333A DI380 DI425 SI3300 SI3500 Service Manual 4 Removal Replacement ...
Page 66: ...5 16 SDT333A DI380 DI425 SI3300 SI3500 Service Manual 5 Adjustments ...
Page 102: ...7 22 SDT333A DI380 DI425 SI3300 SI3500 Service Manual 7 Service Menu Troubleshooting ...
Page 122: ......