Pitney Bowes D1500, Operator'S Manual, Page: 85 / 118

Troubleshooting • 6
6-5 SV40221 Rev. A
Problem Remedy Page
SHEETS
Poor Sheet Feed
Sheet Feeder
side guides set
incorrectly. Set guides to Sheet width and back
off 1/4 turn. 3-12
Sheets loaded
incorrectly. Make sure stack has been fanned
before loading. 3-12
Multiple sheets feed when one is expected
Sheet Feeder
is programmed
to feed a Pre-
Collated Set. Check Mail Piece Icon Tree to see
if relevant feeder is set to feed pre-
collated sets.
Correct loading or have Supervisor
correct Job Definition as necessary. 1-11
4-4
Address in wrong position in envelope window
First Sheet/Set
incorrectly loaded. Load First (address bearing) Sheet
or Set in the correct orientation as
shown by the Mail Piece Icon Tree. 1-11,
1-12
Address Position
incorrectly set. Run a Trial Piece. Say No to Trial
Piece OK? and adjust the address
position.
3-4
Poor Folding
A fold is
almost
corresponding with
a perforation on
the sheet, causing
a ‘box fold’ or third
fold.
Run a Trial Piece. Say No to Trial
Piece OK? and slightly change the
fold positions.
3-4
SV40221 Rev A book.indb 6-5 9/14/2004 5:51:23 PM