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WARRANTY
CONDITIONS OF WARRANTY
All gas griddles by Pit Boss® Grills, manufactured by Dansons, carry a limited warranty
from the date of sale by the original owner. The warranty coverage begins on the original
date of purchase and proof of date of purchase, or copy of original bill of sale, is required
to validate the warranty. Customers will be subject to parts, shipping, and handling fees
if unable to provide proof of the purchase or after the warranty has expired.
Dansons carries a five (5) year warranty against defects and workmanship on all parts.
Dansons warrants that all part(s) are free of defects in material and workmanship, for the
length of use and ownership of the original purchaser. Warranty does not cover damage
from wear and tear, such as scratches, dents, dings, chips or minor cosmetic cracks. These
aesthetic changes of the griddle do not affect its performance. Repair or replacement of
any part does not extend past the limited warranty beyond the five (5) year from date of
purchase.
During the term of the warranty, Dansons’ obligation shall be limited to furnishing a
replacement for defective and/or failed components. As long as it is within the warranty
period, Dansons’ will not charge for repair or replacement for parts returned, freight
prepaid, if the part(s) are found by Dansons’ to be defective upon examination. Dansons’
shall not be liable for transportation charges, labor costs, or export duties. Except as
provided in these conditions of warranty, repair or replacement of parts in the manner
and for the period of time mentioned heretofore shall constitute the fulfillment of all
direct and derivate liabilities and obligations from Dansons to you.
Dansons takes every precaution to utilize materials that retard rust. Even with these
safeguards, the protective coatings can be compromised by various substances and
conditions beyond Dansons’ control. High temperatures, excessive humidity, chlorine,
industrial fumes, fertilizers, lawn pesticides and salt are some of the substances that can
affect metal coatings. For these reasons, the warranty does not cover rust or oxidization,
unless there is loss of structural integrity on the griddle components. Should any of the
above occur, kindly refer to the care and maintenance section to prolong the lifespan of
your unit. Dansons recommends the use of a cover when the griddle is not in use.
This warranty is based on normal domestic use and service of the griddle and neither
limited warranty coverage’s apply for a griddle which is used in commercial applications.
WARRANTY EXCEPTIONS
There is no written or implied performance warranty on Pit Boss® Grills products, as
the manufacturer has no control over the installation, operation, cleaning, maintenance
or the type of fuel burned. This warranty will not apply nor will Dansons assume
responsibility if your appliance has not been installed, operated, cleaned and maintained
in strict accordance with this owner’s manual. Any use of gas not outlined in this manual
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