9
T
ROUBLESHOOTING
1.
The light on the base unit is on but I never get an alert when I am cooking.
a)
Base is not responding
A power outage or fluctuation has caused the base unit to lock up. Unplug
the base. Wait 10 seconds and plug it in again.
The stove may be too far from the base unit. Move the base to an outlet
closer to the stove/range.
b)
Dial is not transmitting
The battery in the dial may be dead. Replace battery.
c)
The learn procedure has not been performed or the memory in the dial has
been erased.
Perform installation again.
2.
Every time I perform a calibration the base unit beeps 5 times.
The RangeMinder does not recognize the stove type.
Location of HI and LO are not where expected. Repeat calibration being
careful to stop at the exact locations of HI and LO.
Stove/range type not in memory. The stove/range is not one of the common
types held in memory or it has a
dual-ring
type burner.
NOTE: Dial will default to 5 minutes in this case.
3.
The base unit does not beep after I insert a new battery and place it on the
stove/range.
Dial is not responding to your touch or the magnets on the stove/range.
After a new battery is installed in the dial the touch sensor will perform a
self-calibration. It you are touching the touch-sensitive area during this
process the calibration will fail and the dial will be unable to detect your
touch. When installing a battery do not touch the grip portion for a couple
seconds to allow the calibration to complete.
Ensure sensor ring is installed on the stove and the arrow is pointing toward
the OFF position (usually up).
