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1.13 Using the online support site
Before making inquiries on rekordbox operating procedures or technical issues, read the
rekordbox manual and check the FAQ provided on the rekordbox online support site.
<rekordbox online support site>
User registration on the rekordbox online support site is required prior to making inquiries
concerning rekordbox.
Be careful not to forget the log-in name (your e-mail address) and password specified when
you registered.
Pioneer DJ Corporation collects your personal information for the following purposes:
1
To provide customer support for your purchased product
2
To inform you of product or event information by e-mail
3
To obtain feedback collected by survey for product planning purposes
- Your personal information is kept confidential corresponding to the privacy policy set forth
by our company.
- Pioneer DJ
’s privacy policy can be viewed on the rekordbox online support site.
When making inquiries regarding rekordbox, please be sure to let us know your computer
type and specifications (CPU, installed memory and other connected peripherals, etc.), the
operating system and version used, as well as concrete information regarding the issue at
hand.
- To inquire about configuration of your computer with non-Pioneer DJ peripheral devices
and to obtain the corresponding technical support, contact the manufacturer or retailer.
Further version updates are anticipated for improved functionality and performance of
rekordbox. Update programs will be available for download on the rekordbox online support
site. We strongly recommend you check for the updates to always use the latest version of
rekordbox.