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®

3125 North 126th Street, Brookfield, WI 53005
Phone: 888.246.0771 Web: www.pinpointrtls.com

Help Alert

®

Emergency Call Solution

Staff Duress Pendant

User Guide

PN 0510-0332-C

Released 03/04/11

Users must read this Guide before using the Product.

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Summary of Contents for Help Alert

Page 1: ...treet Brookfield WI 53005 Phone 888 246 0771 Web www pinpointrtls com Help Alert Emergency Call Solution Staff Duress Pendant User Guide PN 0510 0332 C Released 03 04 11 Users must read this Guide before using the Product ...

Page 2: ...opyright 2010 2011 by PinPoint Technologies Inc All Rights Reserved No Part of this work may be reproduced or copied in any form or by any means without written permission from PinPoint Technologies Inc ...

Page 3: ...ns Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications not expressly approved by the party responsible for compliance voids the user s authority to operate the equipment FCC and IC Radiation Exposure Statement for Portable Devices For the Staff Dures...

Page 4: ...r your system PinPoint Technologies Inc recommend quarterly inspections of your system for safety and performance by a qualified PinPoint Technologies Inc representative To arrange for a quarterly inspection by PinPoint Technologies Inc call our Technical Support Department at 888 246 0771 Failure to provide regular inspection of these products may result in equipment and or system failure USER TR...

Page 5: ...tact Information 2 Product Warranty 2 Chapter 1 Using the Staff Duress Pendant 3 Introduction 3 The Staff Duress Pendant 3 Wearing the Pendant 3 To Call for Assistance 4 LED Light Behavior 5 Chapter 2 Maintenance 7 Replacing the Battery 7 Cleaning Caring for the Pendant 8 Chapter 3 Specifications 9 Specifications 9 Environmental Specifications 9 Radio Specifications 9 ...

Page 6: ...Contents ii Staff Duress Pendant 0510 0332 C User Guide This page intentionally left blank ...

Page 7: ...ents etc with a customized application based on the PinPoint Real Time Location System RTLS platform The Reference Tags form a peer to peer network and enables the Staff Duress Pendant to determine their exact location The Help Alert E Call Solution includes mobile access functions via a PDA This component allows security personnel to receive visual and audible notifications and disable an alarm a...

Page 8: ...representative for replacement CR ROMs Contact Information For more information about PinPoint Technologies Inc products go to www rft com For technical support contact 888 246 0771 For questions or comments about documentation contact the PinPoint Technologies Technical Publications team at 888 246 0771 Product Warranty Product Warranty information can be found on the Help Alert E Call Solution D...

Page 9: ...dates of its status to the Server via a check in packet The check in interval is configurable between 30 seconds and 7 5 days The Staff Duress Pendant The Staff Duress Pendant is lightweight and compact It can be worn outwardly to maximize accessibility and used when emergency assistance is required The Pendant is battery powered and provides location data based on an existing infrastructure and R...

Page 10: ...tivated When the light goes out release the button The light blinks green briefly to indicate successful communication then flashes red in 10 second intervals to indicate that the Pendant is in an alarm state and transmitting data packets When the alarm is acknowledged at the monitoring station the light now flashes green in 10 second intervals to indicate that the alarm is now in an acknowledged ...

Page 11: ...ttery status OK Red indicates battery needs replacement Every 10 seconds 100 ms configurable 0 to 255ms Check Working Status User presses button 1 second If the button is pressed and released 5 times in quick succession the Pendant sends a check in packet to the Server Green illuminates once for each button press to indicate button operational Green illuminates once if successfully communicating w...

Page 12: ...Chapter 1 Using the Staff Duress Pendant 6 Staff Duress Pendant 0510 0332 C User Guide This page intentionally left blank ...

Page 13: ...back cover 2 If changing the batteries use a small non conductive piece of plastic or wood to pop the battery free from the battery holder NOTE Do not use a metal screwdriver or metallic instrument to remove the battery This May damage the device 3 Press the red button a few times ensure no charge is remaining in the circuits 4 Insert each battery into its battery holder Be sure to align the posit...

Page 14: ...r the amount of time specified by the manufacturer When using surface disinfectants and decontaminate cleaners always follow the manufacturer s instructions 4 Wipe the Pendant with a clean cloth or towel and then allow the Pendant to air dry 5 Place the clean Pendant in a storage container for future use CAUTION Use of non approved cleaners can cause permanent damage to the Pendant and will void a...

Page 15: ...ecifications Dimensions 62 5 mm x 50 mm x 16 3 mm with lanyard add 6 4 mm Weight 1 6 ounces Power Two AAA 1 5v lithium batteries Color Blue Operating Temperature 40 125 degrees Celsius Standard Compliance IEEE 802 11b Wi Fi Frequency Range 2 412 2 462 GHz Transmission Power 18dBm Regulations Approvals FCC Part 15 Sub Part C ...

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