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Contents 

 

1.

 

PREPARATION ................................................................................................................................... 1

 

2.

 

PRECAUTION .................................................................................................................................... 1

 

3.

 

DEMOUNTING AND ASSEMBLING PROCESS ........................................................................... 2

 

3.1.

 

Opening Crust ................................................................................................................................ 2

 

3.2.

 

Customer Display Module Disassembly ....................................................................................... 5

 

3.3.

 

Mainboard Disassembly ................................................................................................................ 6

 

3.4.

 

Install a new mainboard ................................................................................................................. 7

 

3.5.

 

Touch Panel Module Disassembly ............................................................................................... 10

 

3.6.

 

Smart Card Module Disassembly ................................................................................................ 10

 

3.7.

 

Printer Module Disassembly........................................................................................................ 10

 

3.8.

 

SIM Card Module Disassembly................................................................................................... 11

 

3.9.

 

Printer Driver Board Disassembly ............................................................................................... 11

 

3.10.

 

Thermal Printer Disassembly ...................................................................................................... 12

 

3.11.

 

Power Indicator Disassembly ...................................................................................................... 12

 

3.12.

 

RFID Module Disassembly ......................................................................................................... 13

 

3.13.

 

Communication Board Disassembly ........................................................................................... 13

 

3.14.

 

Battery Disassembly .................................................................................................................... 15

 

3.15.

 

GPRS Disassembly ...................................................................................................................... 15

 

3.16.

 

Buzzer Disassembly ..................................................................................................................... 16

 

3.17.

 

Ibutton Disassembly .................................................................................................................... 16

 

4.

 

TROUBLESHOOTING .................................................................................................................... 16

 

4.1.

 

Cannot Turn on the AO1X Terminal ............................................................................................ 16

 

4.2.

 

AO1X Terminal Automatically Restart (or Power off)................................................................ 24

 

4.3.

 

Cursor Beat in Fixed Position or not Accurate When Touching the Screen ................................ 24

 

4.4.

 

AO1X Displays Unclearly or Has Water Ripple ......................................................................... 24

 

4.5.

 

Printer Equipment Abnormalities ................................................................................................ 24

 

4.6.

 

Customer Display Abnormalities ................................................................................................. 25

 

4.7.

 

USB Equipment cannot be Used ................................................................................................. 25

 

4.8.

 

Cannot Read TF Card .................................................................................................................. 25

 

4.9.

 

PS2 Scanner cannot Scan ............................................................................................................. 26

 

4.10.

 

Telephone cannot be Used ........................................................................................................... 26

 

4.11.

 

Password Keyboard and Connector cannot be Used ................................................................... 26

 

4.12.

 

Causal analysis and resolution: .................................................................................................... 26

 

4.13.

 

Cannot Open the Drawer ............................................................................................................. 26

 

 
 
 

Summary of Contents for AO1X

Page 1: ...POS MAINTENANCE MANUAL Pinnacle Technology Corp Address North 4th Floor Guangxia Building Torch High Tech Zone Xiamen Fujian China Service hot line 86 0592 57100087 Net address www aclas tw Email PT a...

Page 2: ......

Page 3: ...Board Disassembly 13 3 14 Battery Disassembly 15 3 15 GPRS Disassembly 15 3 16 Buzzer Disassembly 16 3 17 Ibutton Disassembly 16 4 TROUBLESHOOTING 16 4 1 Cannot Turn on the AO1X Terminal 16 4 2 AO1X...

Page 4: ...ailure causation and relative information Place the parts at some fixed location to avoid any part missing Make sure to use proper parts same brand type as original is highly recommended for replaceme...

Page 5: ...ocess in detail and give installation notices for parts of module You can assemble the machine by following the demounting process in reverse order 3 1 Opening Crust This is the AO1X series ARM POS Te...

Page 6: ...rner of the window plate with knife blade as the left picture shows and then rip off the whole plate slowly Note Put the sticky face of the window plate upwards avoiding sticking on the table Turn ove...

Page 7: ...oard 1 Connect to power switch and power indicator light 2 Supply main power supply of the mainboard 3 4 5 Connect to the 5 line touch screen 6 Connect to LCD customer display 7 Connect to the printer...

Page 8: ...the angle between the front crust and the back crust should be vertical so as not to break flat cables Note Open the lock before pulling out FFC cable Otherwise the FFC cable will be broken 3 2 Custom...

Page 9: ...ables that circled on the left picture from the main board 2 Unscrew the 2 screws that circled on the left picture 1 Lift up the mainboard about 1mm as arrow 1 shows in the left picture 2 Pull out the...

Page 10: ...7 3 Turn the mainboard rightward 4 Pull out the connection cable of the mainboard and touch panel circled on the left picture 3 4 Install a new mainboard 1 Take out a new mainboard...

Page 11: ...ween the mainboard and the touch panel 3 Install the mainboard to the pressing block as arrow 1 shows first and then press the other side of the mainboard as arrow 2 shows so that the mainboard could...

Page 12: ...9 Note The mainboard should be inserted into the gap of the pressing blocks 4 Use two screws circled as the left picture to fix the maniboard on the upper cover gap of the pressing blocks...

Page 13: ...ake out the touch panel 3 6 Smart Card Module Disassembly 1 Unscrew the screw circled as the left picture and take away the shim 2 Take out the smart card module as the arrow shows 3 7 Printer Module...

Page 14: ...circled as the left picture and the open the lock to pull out the connection cable 2 Take out the SIM card board 3 9 Printer Driver Board Disassembly 1 Unscrew the screw circled as the left picture 2...

Page 15: ...the left picture 2 Take away the fixing frame 3 Unscrew the screw circled as the left picture 4 Take out the thermal printer 3 11 Power Indicator Disassembly 1 Unscrew the two screws circled as the le...

Page 16: ...shows 3 13 Communication Board Disassembly 1 Unscrew the 4 screws and take out the two pedestals 2 Pull out the connection cable from the GPRS module and UPS module that circled as the left picture 3...

Page 17: ...as picture 2 Install connection cables to the communication board as picture 3 Install the two pieces of communication baffle Bend the two bars circled as picture a little first and then match the ba...

Page 18: ...circling as the left picture 3 Unscrew the two screws and take away the fixing plates 4 Take off the battery 1 Pull out the connection cable from the power protection module 2 Unscrew the screw circl...

Page 19: ...attery voltage is low Please connect it with DC adapter to get power supply If the status indicator is on the power supply is OK If the indicator is off the DC adapter is broken or protected and maybe...

Page 20: ...till cannot turn on the terminal after all steps above please download the software and the kernel anew according to steps below Step1 Format TF Card Format TF card into FAT32 form Copy the software t...

Page 21: ...18 Click new session button then lick connect Choose Serial then click Next Cancel Next Finish...

Page 22: ...19 Before Choose baud rate 115200 then click Next Next Before Cancel Click Finish Cancel Finish Before...

Page 23: ...20 Put all TF card into card slot Press the power switch for ten seconds and the machine turns to be updating mode At the same time Click connect button...

Page 24: ...21 the screen becomes dark the CR shows data below Caution Don t power off during upgrading If the screen shows words as the picture below it...

Page 25: ...6pin serial Consult point of Way 1 Open relevant CRT in PC and open CR Demount the back cover of AO1X you can see the boot in the short circuit mainboard as below Put all TF card into the card slot St...

Page 26: ...23...

Page 27: ...turn the crosses in 4 corners and the middle of the screen When finishing these actions the system hints Calibration done 3 Maintenance man can login the system as manager choose the Screen Calibrati...

Page 28: ...d resolution 1 Display abnormally customer display is broken please change a new one 2 Cannot display please check if the cable is normal including if the connector drops and if the cable breaks If no...

Page 29: ...eck if the 6pin socket becomes oxidized dirty or out of shape 4 Check if the big cable between the communication board and the mainboard looses or drops 5 It may be the problem of communication board...

Page 30: ...comes oxidized dirty or out of shape 4 Check if the fourth drawer connector is under AC 20V 5 Check if the big cable between the communication board and the mainboard looses or drops 6 It may be the p...

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