LIMITED WARRANTY:
WHAT IS COVERED: The amplifier(s), driver(s) and all assembly and construction aspects
are covered by this warranty, from the date of original purchase, for a period of three (3)
years. The warranty covers all necessary parts and labor to return the speaker to proper
working order. Cabinet surfaces, grille assembly, and other exterior parts subject to normal
wear and tear are not covered except where an inherent structural defect becomes evident.
Parts replacement and labor will be performed at the discretion of the company (Pinnacle
Speakers) and will be provided free of charge unless (in the opinion of our service
department, service representatives, or engineering department) the speaker system has
failed due to abuse or negligent operation. Any latent defect attributable to error in
manufacture will always be covered by this warranty.
WHAT IS NOT COVERED: This warranty will be void and no free services performed if we
or any party acting as our agent determines that the speaker system in question has had
any of its loudspeaker elements (woofer, midrange, tweeter, etc.) or internal circuitry
removed or tampered with in any way whatsoever without express prior authorization from
Pinnacle. Furthermore, if the speaker system is not found to be defective a service charge
will be levied. In either case the minimum charge will be $30. An additional charge will be
applicable for same day service if requested (subject to feasibility). This charge will always
be in effect even if the actual parts and labor are covered by this warranty. Any damage
caused to the speaker system from improper use is not covered by warranty. Pinnacle
Speakers reserves the right to make the final determination of whether or not a particular
speaker system has been damaged by abuse or excessive overload. Functions pertaining
to the digital clock are not covered.
TO OBTAIN SERVICE: To obtain service under this warranty, either contact your Pinnacle®
dealer or us directly at [email protected]. If you ship your speakers you are
responsible for packing and shipping insurance. The freight must be prepaid. We will,
however, pay return freight charges on any returned speaker that qualifies for in-warranty
service. Sorry, we cannot accept any collect freight charges. You must include a note,
attached to the unit, with your name, email address and/or phone number, and return
shipping address (no Post Office boxes), indicating the nature of the problem you are
experiencing. For warranty service you must also include a copy of your sales receipt. If
the speaker returned to us or our agents for service proves not eligible for warranty repairs
or is not found to be defective, then you will have to pay return freight charges. Please be
sure to pack any items you ship us carefully since we cannot be held responsible for
damages incurred during shipping. This warranty may be transferred to a subsequent
owner. SAVE THIS WARRANTY AND YOUR SALES RECEIPT. YOU MAY NEED THEM
TO OBTAIN SERVICE UNDER THE PROVISIONS OF THIS LIMITED WARRANTY.
