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Do I need cloth strips?
Nope. No cloth strips are needed with hard wax.
Is that normal If the wax warmer auto turns on and off?
This wax warmer has AUTOMATIC POWER OFF FUNCTION -- When wax warmer in a
hot temperature, indicator light will turn down automatically and turn on when temperature
is low.
Why didn't the wax remove all my hair?
-The hair was too short. The ideal length for wax to grip and remove hair from root is
0.25inch-0.75inch (0.6cm-2cm).
-The wax was too cool. Heat the wax until it's the consistency of honey.
-Sometimes hair grows in multiple directions. Try a second application while applying the
wax in an alternate direction.
-If hair remains after 2-3 passes, it's best to clean up with tweezers.
-Apply more pressure with the applicator. Firm pressure ensures each hair is shrink-wrapped
with wax.
Why is wax residue left on my skin?
-The wax was applied too thin. Use a little more. Apply it about a nickel thick.
-The wax was applied unevenly. With practice you will avoid this issue.
-Use the AFTER-Wax treatment oil to remove any residue.
How long should my hair growth be?
We advise waiting until your hair is at least ¼ inch in length (around the size of a grain of
rice). If your hair is too short, there won’t be enough length for the wax to grip it, and your
results won’t be successful.
Are there any concerns I should be aware of?
-Avoid applying wax to moles, warts, mucous tissue, sunburned or irritated skin.
-Do not use wax if you’re taking Retin-A or Accutane.
-Do not wax after plastic surgery or a chemical peel until approved by a physician.
-Avoid sun and hot water for 8 hours after use.
TROUBLESHOOTING Q+A