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Partitioning 

 

    PIMA Electronic Systems 

 

 

                 27 

Appendix A

 

Troubleshooting Faults 

The 

FORCE

 alarm system is constantly monitoring the status of the control panel, the detectors, 

and the peripherals. When a fault occurs, this is what happens: 

 

The fault LED 

 starts flashing 

 

The buzzer starts sounding beeps. To silence it, press and hold the   key. 

 

The fault description is displayed onscreen 

 

The fault is logged in the event memory 

 

FORCE

 reports the CMS (where relevant) and the contacts and activates peripherals (set by 

the technician). 

 

Some faults may indicate on burglary setup. Consider consulting with 
your service technician. 

Below is the description of common faults. 

Fault 

Description 

AC Power 

Power outage. As long as the backup battery has enough power, 

the alarm system will function normally. 

Low Battery 

The backup battery is draining. Either there is a long power outage, 

or the battery is exhausted and needs to be replaced. 

 

An exhausted battery will not backup your 
alarm system if AC power is lost!  

 

Tamper 1-2, 
Expander/Keypad 

tamper 

 

Tamper 1: the tamper switch of the box of the control panel is 
at fault or open. Check that the box is closed. 

 

Tamper 2, Expander Tamper, Keypad Tamper: the tamper 

switch of one of the peripherals

12

 is at fault or open. 

Auxiliary Voltage 

May indicate on burglary setup. 

Telephone-DC, Dial 
Tone (

FORCE Lite

unavailable) 

The telephone line is disconnected or at fault. If other telephone 
sets are connected to the 

FORCE

, check them too. 

Low DC 

Internal power fault 

Local/Zone/Outputs 

Expander (various 

faults) 

Power or communication fault in a zone expander (some detectors) 

or Outputs expander (some peripherals). 

Keypad (various faults)  Power or communication fault in a keypad 
CMS 

Communication fault with the monitoring station 

Contact (various faults)  Notification error 
Modem (various faults)  Communication fault 
SIM (various faults) 

SIM card fault (cellular add-on) 

 

12

 Depending on the setting of the technician. 

Summary of Contents for CLW532

Page 1: ...FORCE Advanced Intruder Alarm System User Guide Including the Lite version Version 1 2 X...

Page 2: ...How to enter the menu and change the default codes 10 3 2 The user menu 11 Chap 4 Arming and Disarming 12 4 1 Arm Away 12 4 2 Arm in Home 1 4 12 4 3 Disarming 13 4 3 1 Disarming partitions 13 Chap 5...

Page 3: ...ngerous high voltages are present inside the control panel s enclosure Refer servicing to qualified personnel only This alarm system should be used with 230VAC 110VAC 50 60Hz protected by anti electri...

Page 4: ...s guide The Installation guide that includes the system and accessories installation and wiring instructions as well as the technician programming guide 1 1 Main features FORCE 8 onboard zones expanda...

Page 5: ...tems 5 1 2 Technical specifications AC power input 11 18V Backup battery DC input 13 8V Maximum output current 13 8VDC 1 1A FORCE Lite 0 9A Maximum idle output current 50mA EOL resistors programmable...

Page 6: ...age levels 0 12V Operating Voltage Range 9 14 VDC Current Consumption 50mA idle 90mA max Sizes 15 x 12 x 2cm Weight 235gr CE compliance Operating Temperature 10 to 55 C 2 1 3 Quick guide Figure 1 KLR...

Page 7: ...sirens and reporting the CMS where relevant and the contacts Alarm Press hold Medical 4 6 Fire 7 9 Panic 2 1 5 Keypad settings To view the Keypad Settings screen press and hold the menu key In this sc...

Page 8: ...keystroke presents a different character For example press 8 twice to enter the letter U The keystrokes and character table are described in the table and image below Key Characters 1 ABC2 abc2 2 DEF3...

Page 9: ...status LEDs refer to page 6 For Keypad alarms see section 2 1 5 above Silencing the keypad To silence the keypad s buzzer including the chime and keys completely press together the and keys Press aga...

Page 10: ...igit user code Every code is unique Do not use easy to guess codes like 3333 After saving a code it can not be revealed or restored in any way The codes 1234 and 5555 are reserved 3 1 2 How to enter t...

Page 11: ...ollows 1 Enter the Master code or 2 Press the menu key on a keypad and enter a user code in the code screen the user must have a permission to enter the menu see section 7 1 1 on page 16 Navigate in t...

Page 12: ...es without setting off the alarm Entering an instant zone will set off the alarm The technician can set the siren to beep to indicate on arming and disarming 4 2 Arm in Home 1 4 User Menu Arming Disar...

Page 13: ...en partitions are in use see Partitioning on page 25 a user can only disarm the partitions it is allocated to When disarming from a keypad the user partitions will be disarmed only when the keypad is...

Page 14: ...persists consult a technician 5 1 How to bypass on the fly User Menu Arming Disarming Arm Away Home To bypass a zone while arming the alarm system do the following 1 Enter Master or user code 2 The Zo...

Page 15: ...24 events are saved chronologically You can scroll between the events by pressing the arrow keys and see the details that follows Figure 2 The event memory screen 246 15 Oct 01 53 Event Memory Burglar...

Page 16: ...wireless key fob or panic button one per user to the user The key fob is used for arming and disarming and activate devices A wireless module is required refer to the technician 1 Press or to select a...

Page 17: ...Access Denied Message The permissions are as follows Disarming Event Memory Communication Users and Codes Time and Date Bypass Zones Auto Arming Technician Permit Control Remotely Use All Keypads Par...

Page 18: ...ions are Alarm from Burglary Panic Fire Duress Medical and Tamper Anti Mask zones detectors Custom Zone 1 5 faults Invalid Code7 and Arming Disarming events The control panel notifies by sounding an a...

Page 19: ...press and disconnect FORCE and all your mobile phones from the cloud 8 3 Phone Notifications User Menu Communication Phone Notifications When the alarm is set off FORCE calls the contact that is set t...

Page 20: ...nician to connect remotely with a special software 8 5 CMS Registration Registering the alarm system by the CMS is meant to prevent criminals from transmitting false transmissions After the registrati...

Page 21: ...ity of your alarm system and may also indicate on burglary setup Use the fault overriding option only when there is no other option fix the fault immediately or call for service technician To override...

Page 22: ...d Partitions User Menu System Options Armed Partitions View the numbers and names of the partitions that are currently armed Only the keypad s allocated partitions are displayed 9 4 Time and Date User...

Page 23: ...If a user stops the auto arming process by entering a user code set an interval in hours and minutes for arming retries FORCE will try to re arm itself according to the interval and the retry period...

Page 24: ...to enter its menu 2 FORCE allows you to be serviced by several CMS s The settings of each CMS are set separately and are protected by a password Only the Master technician can enter the Technician men...

Page 25: ...to the two partitions and so are the users who can therefor arm and disarm the two floors partitions Figure 3 Partitions example A Example B A two floor house each floor is defined as a separate part...

Page 26: ...How to clean the LCD screen To keep your keypad screen clean and without scratches follow the next instructions When you clean your monitor do not press down on the screen Do not spray any kind of li...

Page 27: ...age or the battery is exhausted and needs to be replaced An exhausted battery will not backup your alarm system if AC power is lost Tamper 1 2 Expander Keypad tamper Tamper 1 the tamper switch of the...

Page 28: ...out for a period set by the technician Internal External Siren Fault or open tamper switch System Time Not Set Occurs after a prolonged power outage when the back battery is exhausted Installer detail...

Page 29: ...to four Home modes areas Backup battery The backup battery enables the alarm system to continually safeguard the premises for a limited time at AC power fault Cutting power cords is common among burg...

Page 30: ...covers a defined area in the premises The alarm system is made of zones each triggers the alarm when it detects a movement or other changes The same as detectors there are various zone types such as...

Page 31: ...39 40 41 42 43 44 45 46 47 48 Zone Name Location 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 Zone Na...

Page 32: ...Code Code User Enrolled Add Delete User Manual Enrollment Auto Enrollment User Serial No Enroll User Status Serial No Signal Enroll Alarm Sound Voice Message Repeat Message Communication Contacts Phon...

Page 33: ...Date Time Date Year Cloud Auto Update Day Chime Zones Chime Active Inact Set per Zone Active Inactive Zone Auto Arming Timed No Movement Timed All Part No Mov All Part Partition Daily Hour Retry Inter...

Page 34: ...roduct warranty Warning The user should follow the installation and operation instructions and among other things test the Product and the whole system at least once a week For various reasons includi...

Page 35: ......

Page 36: ...P N 4410460 441 046 0 Revision XX en B Mar 2019...

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