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Exchange after adding 10% to the depreciated price of the
fix price (the highest price–purchased price).
Repayment
Impossible to exchange.
When it is impossible to repair within 1 month.
Exchange after depreciation of the fixed price.
Exchange or
Repayment
When the manufacturer has lost the product in
which the customer has requested for a repair
Impossible
Repairs
5 problems in all different parts
Charged Repair
Exchange or
Repayment
The same problem occurs 4 times
Charged Repair
Repair Free of
Charge
The same problem occurs 3 times
Possible
Repairs
Repayment
When it is impossible to exchange within 1 month
Exchange or
Repair Free of
Charge
An important repair is needed after 1 month of exchange
Exchange or
Repair Free of
Charge
Requesting important repairs within 1 month since purchase date
Exchange or
Repayment
When requesting important repairs within 10 days of purchase
After term of guarantee
Within the Term
of Guarantee
Contents of Compensation
Type of Customer Damage
[ Regulations on Free/Charging Repairs]
Abiding to the Regulations of Customer Damage Repayment, Terms of Component Possession: 3 years
Exchange will be made to the same product. If an exchange for the same product is impossible, then it will be exchanged for a similar product.
However, there should be a repayment if the customer does not want an exchange for a similar product. Repayment amount should be the amount written
in the receipt. If the price on the receipt is higher than the price, than the usual price will be used as a standard, considering that other incidental expenses
had been added to the higher price.
4. Service Center Information
VIII. Information
