Product Features
Troubleshooting
PI Manufacturing, www.pimfg.com 12
No Video or Bad Video Connection
- It takes about 45 seconds after powering on the HDMI extender for the
signal to relay correctly on both the TX and RX
- Make sure the HDMI cables are plugged in correctly. HDMI cables are
included in the package. If you are using another HDMI cable, please sure
you use one that includes good shielding to prevent noise
- The HDMI extender uses a 2.4GHz frequency. Avoid interference by
other 2.4GHz wireless devices
- If problems still occur, please restart both the TX and RX
Bad Audio
- The HDMI extender only supports 48/44.1kHz 16-bit digital audio. Make
sure the source device is set to the correct audio standard before use
Short Coverage Distance
- The wireless distance between the TX and RX is up to 200 meters or 656
feet with a clear line of sight. Distance will be shortened if there are too
many interfering signals or when going through concrete walls
IR Blaster is not Working
- Use the original remote control that came with your source device
- Make sure the IR emitter is pointed at the IR window of the source
device
- The distance from the IR receiver to the remote control should be within
5 meters
- The IR cables are based on a 20-60kHz frequency. This should support
most IR remote controls in the market
USB Keyboard / Mouse not Working
- Make sure the TX side is connected via a Micro-USB to USB Type A cable
