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PHYLINK Bullet HD User Manual

Section 7 - Technical Support

7.0 Technical Support

If you have purchased this product from an authorized retailer worldwide,
you are eligible for priority email based technical support.

We are always glad to help, however we ask that you read this short manual first.
If you still have questions send us an email.

For Technical questions, please email: [email protected]

Phylink’s website contains the latest user documentation and software updates for
Phylink’s products. Visit www.phylink.com for more details.

Phylink Solutions LLC

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Summary of Contents for Bullet HD

Page 1: ...USER MANUAL VERSION 1 3 ...

Page 2: ...stallation for iOS device 15 2 6 1 Camera installation on iOS device 15 2 6 2 Wireless Setup on iOS device 18 2 6 3 Advanced settings on iOS device 21 2 7 Installation for Android device 25 2 7 1 Camera installation on Android device 25 2 7 2 Wireless Setup on Android device 28 2 7 3 Advanced settings on Android device 30 2 2 Insert Micro SD Card into Camera 11 2 9 Installation via Web Browser 41 ...

Page 3: ...larm sending 73 3 5 3 4 FTP periodic sending 75 3 6 Tools 83 3 6 1 System Identity 83 3 6 2 User Management 84 3 6 3 Date Time 85 3 6 4 Backup or Reset 86 3 6 5 Firmware Upgrade 86 3 4 4 Recording to NAS 63 3 7 Advanced functions 88 3 7 1 Wizard 88 3 7 2 System 89 PHYLINK Bullet HD User Manual 3 3 5 3 5 HTTP alarm sending 76 3 5 3 6 HTTP periodic sending 77 3 5 3 7 Snapshot to storage on alarm 78 ...

Page 4: ...Table of Contents 5 0 Technical Specifications 93 6 0 Glossary of Terms 94 4 0 Troubleshooting 91 PHYLINK Bullet HD User Manual 4 7 0 Technical Support 96 ...

Page 5: ... 2 System Requirements Minimum Mac System Requirements Operating system Mac OSX 10 4 Tiger Processor 800MHz Power PC G4 or Intel Memory 128Mb RAM 256Mb recommended Minimum PC System Requirements Operating system Windows 2000 XP Vista Windows 7 Mac Linux Processor Intel Pentium III 1GHz Memory 256Mb RAM Viewing System Requirements Web Browser Setup Viewing IE Version 5 5 or later Firefox Google Chr...

Page 6: ...s With smooth real time video and audio streaming Professional High Quality Video Camera With Megapixel optical lens Surveillance CMOS Sensor DSP processor you can experience outstanding HD video at full resolution Built in IR LED lamps for Night vision that gives you ability to view clearly even in the dark environments Enhanced by automatic IR cut filter operation it provides sharp and clear pic...

Page 7: ...mark CE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may ca...

Page 8: ...External Antenna 3 Front Shell 4 Microphone 5 Stand 6 Reset WPS Button 7 Camera Cable 8 Status indicator LED 9 Infrared LED 10 Light Sensor 11 Power Jack 12 Ethernet RJ45 connector 13 Micro SD Card slot PHYLINK Bullet HD User Manual Section 1 Product Overview 14 14 Wrench 8 ...

Page 9: ...eless connection automatically After camera is powered on the indicator LED shows yellow light and quickly off which means the system is being started When the indicator LED shows yellow again it means the system has started successfully Red light is for wired connection and WPS status yellow light for wireless connection The indicator LED flashes during data transfer PHYLINK Bullet HD User Manual...

Page 10: ...y works over Wi Fi Ethernet or Power over Ethernet PoE 802 3af Connection Using a PoE Switch If using a PoE switch or router connect the network camera via Ethernet cable PoE will transmit both power and data over a single cable You don t need to Connect the AC adapter in this case PHYLINK Bullet HD User Manual 2 1 Hardware Installation Mount the antenna If using a Wi Fi Network the provided exter...

Page 11: ...s for waterproof design but when you take off the Front Shell to insert a Micro SD card you must screw the Front Shell back tightly to avoid water leakage and humidity Please be very careful not to touch the lens The Micro SD slides into the slot and there is a positive click when it is locked in place If it doesn t want to go in effortless it is probably upside down When done please be careful wh...

Page 12: ...set WPS Button You ll see the go off for a few seconds Status indicator LED This indicates reset is in progress A few seconds later the camera will restart and is now at factory settings Of course after reset the user name and password will both be admin again Reset WPS button It is easier to use the software reset function in the Backup or Reset menu If hardware reset is needed find the where is ...

Page 13: ...r router please refer to your router s User Manual Status indicator LED will blink red light The camera will automatically create a wireless connection to your router While connecting the will always on and your camera will reboot Status indicator LED Step 2 Press the on your router within 60 seconds WPS button WPS function also called Quick Secure Setup on some brands of router QSS Step 1 After t...

Page 14: ...almost 3 feet 1 meter thick At a 2 degree angle it looks over 42 feet 14 meters thick Position your devices so that the signal will travel straight through a wall or ceiling instead of at an angle for better reception 3 Building Materials make a difference A solid metal door or aluminum studs may weaken the wireless signal Try to position your access points wireless routers and other networking de...

Page 15: ...0 63 Cancel Name THG5T55K2RY7K1VWC7XJ Save Camera UID Account admin Password Password Enter the Password The default password is admin Assign a Name to the camera to help identify this camera if more than one camera is in use The default name is Camera Press button and your camera will show up under Save Camera List If your camera is in the same Local Area Network with your smartphone the App can ...

Page 16: ...ign a Name to the camera to help identify this camera if more than one camera is in use The default name is Camera Press button and your camera will show up under Save Camera List Event Playback Add Camera Info Camera Add Camera iPad 17 50 63 Camera Found 2 Camera Found 2 Add QRCode VNW5V15K6RY7J4VWC7W1 192 168 168 102 THG5T55K2RY7K1VWC7XJ 192 168 168 103 iPad 17 50 63 Place a barcode inside the v...

Page 17: ... with a wired connection Camera List Press the Back button to go back to the Camera List Press to View saved pictures Press to take a snapshot Press to start listening or stop listening Live View iPad 17 50 63 Back Camera Online LAN 768x432 FPS 16 BPS 154 Kbps Press to start speaking or stop speaking ...

Page 18: ...TE71JBWC7W1 Connected Camera Edit Camera iPad 17 50 63 Back Name Camera Account admin Password Reconnect Connected Security Code Advanced Setting Advanced Setting iPad 17 50 63 Back Motion Detection Video Quality Alarm Recording Microphone Speaker Not available Network Setup Alarm Actions Login Account There are two ways to setup the wireless connection Press on from the and go to the Camera List ...

Page 19: ...11DA2E phr 002 Enter Password iPad 17 52 62 Cancel Join Password After a successful wireless setup you can remove the network cable and the camera should work through the wireless network after a short delay Press then the App will search for available wireless networks WiFi Networks select your network among this list Type your Wi Fi password and press the button to complete the Wi Fi setup Join ...

Page 20: ... button Step 1 After the camera is powered on short press the on the Camera Reset WPS button and the will blink red light Status indicator LED You may create a Wi Fi connect using the on the camera Reset WPS Button Note WPS also called QSS Quick Secure Setup on some brands of router On some routers you may need to login to the web interface and then click on an onscreen button to activate the WPS ...

Page 21: ...eo can be set quickly You can also make further changes to the details of quality Please note that the higher the video quality the more network bandwidth you will need to support it The Pre Recording Time control how long the video is recorded Pre Recording before motion detection is detected by a camera You can fill a value of seconds to adjust this times The Max value is 10 seconds Video pre re...

Page 22: ... Split sec Confirm 1st 2nd 60 30 In the Alarm Recording settings you can turn on or off the Alarm Recording feature The number of seconds that the camera should Post recording keep recording video after motion stops If there is any motion within this time the camera will keep recording until there is no motion for the duration of this parameter It can be from 5 seconds to 24 hours This specifies t...

Page 23: ...unt settings Email Interval Input the interval between two E mails If you do not want to send mail too frequently you can increase the time interval to send the E mail Server Input your E mail s SMTP server name 25 as default Port Select For Gmail select SSL connection OFF ON It depends on the mail system Select Authentication ON your E mail user name Account Input Input your E mail password Passw...

Page 24: ...s on Gmail com and enable the POP feature Post Office Protocol If your Gmail account does not have POP enabled the camera will not be able to send email Input the receiver mail address Receiver You can set up a total of three E mail address Subject Input the subject of mail Fill with the content you want to send in the mail Message PHYLINK Bullet HD User Manual 24 ...

Page 25: ...20 46 PHYCAM Click here to add camera Search camera from LAN TDGNUX5221EZ11BWC7EJ 192 168 168 105 Refresh If your camera is in the same Local Area Network with your smart phone the App can search the cameras automatically Assign a Name to the camera to help identify this camera if more than one camera is in use The default name is Camera Enter the Password The default Password is admin Add Camera ...

Page 26: ...UID Search Scan 20 46 Option 2 Scan the camera UID using smart phone Enter the Password The default password is admin Assign a Name to the camera to help identify this camera if more than one camera is in use The default name is Camera Press button and your camera will show up under OK Camera List Manually type UID Option 3 Enter the Password The default password is admin Assign a Name to the came...

Page 27: ...Press to view saved pictures Press to take a snapshort of live view Press to start listening or stop listening Press to start speaking or stop speaking Live View Camera 20 46 PHYCAM VNW5V15K6RY7J4VWC7W1 Online Camera Click here to add camera Press on the camera name from for via a wired connection Camera List Live View ...

Page 28: ...dvanced Setting Wi Fi Setting SSID None Disconnect D Link_DIR 612 D Link_DIR 612 TP Link_245416 FAST_11DA2E phr 002 Modify Password Note The Advanced Setting at the bottom of Edit Camera page Maybe you need to scroll down the screen to find it Press on the text box to view the list of available networks Select your network from the list and type in your Wi Fi password and press button to complete ...

Page 29: ...on short press the on the Camera Reset WPS button and the will blink red light Status indicator LED You may create a Wi Fi connect using the on the camera Reset WPS Button Option 2 Quick setup with WPS function Option 2 Note WPS also called QSS Quick Secure Setup on some brands of router On some routers you may need to login to the web interface and then click on an onscreen button to activate the...

Page 30: ...idth you will need to support it Video Setting Primary Stream Secondary Stream Environment Mode 50Hz Horizontal Flip Vertical Flip On Screen Display disable OFF OFF Advanced Setting Motion Detection Microphone Speaker ON In the you can turn on or off the Motion Detection feature Advanced Setting You can drag the volume bar to adjust the volume of speaker or Microphone The Pre Recording Time contro...

Page 31: ... Split and index You can set the recording time for each split file You can select which stream profile to record Alarm Actions Alarm Email Alarm Recording Alarm Recording OFF Alarm Recording Record Stream Post Recording File Split sec 1st 30 60 PHYLINK Bullet HD User Manual 31 Alarm Actions Alarm Recording The number of seconds that the camera should Post recording keep recording video after moti...

Page 32: ...count Input Input your E mail password Password Input the sender mail address Sender Input the receiver Receiver mail address mail address In the Alarm Email settings you can turn on or off the Alarm Email feature You can select the stream profile to snapshot for mail OFF 1st Alarm Email Email Sending Snapshot Stream Email Interval sec General Setting Alarm Email Server Email Server Setting OFF OF...

Page 33: ... Gmail com and enable the POP feature Post Office Protocol If your Gmail account does not have POP enabled the camera will not be able to send email Input the receiver mail address Receiver You can set up a total of three E mail address Subject Input the subject of mail Fill with the content you want to send in the mail Message PHYLINK Bullet HD User Manual 33 ...

Page 34: ...the setup wizard to complete the software installation Note If the Installation CD program does not start automatically open CD ROM drive and double click on autorun will appear on the desktop after software installation is completed The icon Double click the icon to start Phylink Camera Live Click on to add a camera a pop up window will appear as below Camera Multilive Video Album Setup PHYLINK B...

Page 35: ...in disconnection status please check the UID and password you entered or your internet connection If you camera is not in the same Local Area Network with your PC you can not discover the camera Option 2 Manually type the camera UID according to the sticker on the camera cable The remaining steps are same please refer to option 1 After the above steps you have completed a camera installation on PC...

Page 36: ...VZMNUX5A6T2K5VM8RE7 Camera preview In the lower left corner of camera preview there is a camera connection status indication icon This icon indicates that the camera is online and connection established This icon indicates that the camera is in disconnection status In this state you can not connect and view the camera Please check the UID and password you entered or your internet connection Also c...

Page 37: ...y ratio Mute Volume control bar Click play button or double click on a camera preview enter the live viewing mode You can perform various operations with Play Control Panel at the bottom of live viewing window Live Viewing Window Camera Multilive Video Album Setup 1920x1080 8FPS 1 3Mbps Section 2 Installation PHYLINK Bullet HD User Manual 37 ...

Page 38: ...l appear a blue border Click the camera preview again the blue border will disappear that means the camera is deselected from the Muliti viewing Once you have made your selection click on OK to save If you want to listen to the sound of camera you just need to click the live viewing window of camera then the live viewing window will appear a blue border You can only listen one camera audio at the ...

Page 39: ...ed and you can find these files in Camera Live folder in My Documents on desktop Click on Video recording icon on Play Control Pane to start the video recording and then click on the icon again to stop the recording Click play button or double click on a camera preview enter the live viewing window Click on Recorded video icon from Main Toolbar and select the camera from the list then you can view...

Page 40: ...um icon from Main Toolbar and select the right camera from the list then you can view the snapshots in Album Note The recorded video file will be automatically created and you can find these files in Camera Live folder in My Documents on desktop Camera Multilive Video Album Setup 20140108_092905 jpg 20140208_102605 jpg 20140206_102606 jpg 20140108_092903 jpg school Office Home Bedroom PHYLINK Bull...

Page 41: ...Internet and whose cameras are set in Local Area Network with their PC You do not need this way unless for some advanced function You can set up a camera on a smart phone with simple steps Start the Phylink Camera Live and click on button to proceed advanced Setup setup via web browser Press button to find the camera in Local Area Search Network Section 2 Installation 39 2 9 Installation via Web B...

Page 42: ... App your camera is already using wireless connection with your router and you can skip this setup IMPORTANT Most likely your wireless network was set up with a password If you don t remember it you can check you router s wireless setup menu or ask the person who set up your wireless network Without the password you can not proceed with your camera s wireless setup So you can either continue to us...

Page 43: ...IP Setup DDNS Setup UPNP Setup P2P Setup Storage Task Tools Infrastructure Wirelessnc Live View Wizard System Support Reboot Section 2 Installation PHYLINK Bullet HD User Manual 43 After login the camera via browser click button to config the camera setting Go to and then the following screen will appear Network Wireless Setup Do NOT type anything in the SSID field Instead click the button so that...

Page 44: ...nstallation PHYLINK Bullet HD User Manual 44 Do NOT change any of the settings SSID Mode securitry mode Encryption type Enter the WPA Key Note d and they are case sensitive WPA Key also known as wireless key or passwor Now you should click the button to check if all the information about the wireless Test was entered correctly If the test reports Success you can remove the network cable and the ca...

Page 45: ... password editing here page Type the password in both fields then click Save Please take note of the password If you forget the password the camera will have to be reset to its default settings in order to gain access to the settings page and this will also reset all other settings you may have changed Camera Network CAMERA SETTINGS Storage Task Tools Live View Wizard System Support Reboot PHYLINK...

Page 46: ...After successful login the following page will appear User modified successfully Admin No 1 User name Group Administrators User Management Add PHYLINK Bullet HD User Manual 46 Section 3 Advanced Setting ...

Page 47: ...audio parameters of the camera The video of camera display always a static colored stripes Enable privacy mode for protecting your privacy The Status LED will been power off Disable power LED light Two options 50Hz 60Hz Set according to the mains Light frequency frequency in the country of use For UK this would be 50Hz For US this would be 50Hz Turn on off the built in microphone Microphone Adjust...

Page 48: ...0 100 20 is low quality 100 is MJPEG quality high quality Type snapshot quality 20 100 20 is low quality 100 is Snapshot quality high quality The above five settings determine the image quality however higher bit rates require greater bandwidth Please select the appropriate settings according to your connection speed and network traffic If you are experiencing jerky video it may be necessary to de...

Page 49: ...PEG4 bitrate 30 kbps 70 20 100 JPEG snapshot quality AAC LC 16kbps Audio Authentication Enable For PC Alternate For Windows Mobile Disable For other mobiles A sample of list as below primary stream For access to specific types of audio or video encoding you bypass the main login screen and go directly to a link for the camera with the desired protocol and encoding type The full list is accessible ...

Page 50: ...ntosh or Windows desktop with audio and video PHYLINK Bullet HD User Manual 50 Section 3 Advanced Setting There are a number of video streams available You can configure settings for the primary and an optional secondary video stream Configuring a secondary stream is useful for providing a video stream that is at a lower resolution than the primary stream to third party devices or software Some de...

Page 51: ...screen OSD Enable or disable OSD function OSD is date and time of camera Display date and time OSD is system name of camera Display system name OSD is user defined text Display the text below Click to confirm your settings Apply PHYLINK Bullet HD User Manual 51 Section 3 Advanced Setting ...

Page 52: ...ially the outdoor serials Can be On Off and Automatic The cameras with IR Cut Filter IR Cut Filter control have a feature that combines the excellent daytime color with the IR night vision During the day an optical IR Cut filter removes all IR light This makes the camera s vision similar to a human eye which does not see IR light and therefore all colors appear vivid and natural to us At night the...

Page 53: ...de when the camera is directly connected to your Adhoc Mode computer Select Infrastructure mode when the camera is connected Infrastructure Mode via an access point or router Apply Test Search Enable Disable Wireless Setup Wireless SSID Mode Off Security mode Select infrastruture mode using wireless router Camera Network Wireless Setup TCP IP Setup DDNS Setup UPNP Setup P2P Setup Storage Task Tool...

Page 54: ... and AES Encryption type Type 8 63 characters as password WPA key Re confirm the password Re type WPA key SSID Mode Channel Auth Encrypt Signal wirelessnc TP LINK_4B8C68 FAST_3AC1FE Tenda_0B0458 Infrastructure Infrastructure Infrastructure Infrastructure 9 1 13 13 OPEN WPA2PSK WPA2PSK WPA2PSK AES AES AES NONE OK Cancel When click search see figure above select the network name you searched SSID In...

Page 55: ...Type the subnet mask Subnet mask Type the default gateway Default gateway Obtain DNS Server address automatically If your network supports a DHCP server e g router select this option to have the DNS Server address is assigned automatically Use the following DNS server address Type the IP address of the primary DNS server Primary DNS IP address Type the IP address of the secondary DNS server Second...

Page 56: ...g up the current IP address can be inconvenient and buying a static IP address is an unnecessary monthly expense There is an example to guide you how to setup a DDNS of camera Guide to you setup DDNS by a example Choose a Dynamic DNS service www no ip com and www dyndns com are the recommended companies for Dynamic DNS service Also known as DDNS this is a totally free service that allows your own ...

Page 57: ...done Please write down your complete hostname as well as the username and password you used for logging in to No IP com as you ll need it for the next step DynDNS com is very similar but in their case there is an additional step of checking out a shopping cart with a zero dollar fee Updating of your Camera s Internet IP address In the previous step we set up a name for your camera To make sure tha...

Page 58: ...tup If successful the camera will show you the complete external URL for your reference After you enter your account and hostname information you can go to the camera s menu at the top of the and scroll down to the DDNS System Settings screen section to see if it worked DDNS Success Status External IP addess 183 48 162 134 Host name phylinkipcamera sevehttp com PHYLINK Bullet HD User Manual 58 Sec...

Page 59: ...support this function Refer to your router manual for further details If set port range is 8150 8350 camera will ask router to add a port forwarding rule automatically In this rule the internal port is camera default port 80 the external port is 8150 IP address is camera s IP Use this setting users can visit the camera from Internet through the router with this URL http routeripaddress 8150 If the...

Page 60: ...kcam 3322 org 8150 Note If UPnP did not work and if you have an up to date router other than Apple Airport it is worth double checking if UPnP is enabled in your router Some Routers like the ActionTec and Westell units distributed for free with Verizon and Qwest DSL service have the feature initially disabled Usually it is very simple to enable UPnP You just need to log in to your router s setup s...

Page 61: ... NAS or SD Card Store to The file that Videos will be saved to Store directory Unlimited The capacity of all videos Max Space The Max quantity of all the videos Max files Click to confirm your setting Apply PHYLINK Bullet HD User Manual 61 Section 3 Advanced Setting 3 4 1 Storage Setup ...

Page 62: ...age and you can browse download delete the snapshot and recording files in it 3 4 3 Format SD Card Click to format SD card click all the recorder files will be lost after format Format PHYLINK Bullet HD User Manual 62 Section 3 Advanced Setting ...

Page 63: ...e video to be saved to e g camvideo The camera only saves to folders one directory deep from the root of the NAS drive e g 192 168 1 3 camvideo so don t create a directory like myfiles downloads camera video We recommend you now create a new user login in your NAS drive settings When creating the user give it access to the directory you have just created and make sure it has Read and Write access ...

Page 64: ...Select whether authentication is required by the NAS Drive Authorization1 Type the user name and password of the NAS Drive User name Password This field is required if your NAS Drive requires authentication To complete click to confirm and Save your settings Apply 3 Create a task in Task Management Create a task in Task Management to set the camera to record to your NAS based on Alarm or Continuou...

Page 65: ... whatever you want as the parameters for this or leave as default if you just want to try things out You can always come back and fine tune these later PHYLINK Bullet HD User Manual 65 Section 3 Advanced Setting Now providing everything is set up correctly your camera will record to your NAS drive whenever motion is detected Note Always click APPLY after making any changes you want to Save ...

Page 66: ...ore motion is needed to trigger the alarm Threshold is indicated by the blue bar when motion is detected Determines how easily the camera detects motion Lower sensitivity Sensitivity means the camera is less likely to detect motion Higher sensitivity means the camera is more likely to detect motion Click to confirm your setting Apply Window 1 Threshold Sensitivity Apply Window 2 Threshold Sensitiv...

Page 67: ...bar to the right will increase the sensitivity of when the alarm is triggered 4 To resize a window simply drag one of its corners 5 To move a window click and drag on the top bar of the window Window name To trigger an alarm and hence send out emails or upload to an FTP server etc the detected amount of motion needs to be larger than the threshold setting If the blue level does not reach the thres...

Page 68: ...mails FTP SD card or NAS Schedule ID Select the ID you can save up to four schedules and use them for different purposes Start time of the alarm Start time End time of the alarm End time You can choose any day among Monday to Sunday to set the trigger alarm Days Click to confirm your setting Apply Schedule Setup Schedule ID 1 No 1 S M T W T F S Days Enable Time 0 0 24 0 0 0 24 0 0 0 24 0 0 0 24 0 ...

Page 69: ...ced Setting The camera refers to motion detection as an alarm You can select what you want the camera to do once the motion is detected Enable Enable task Option to choose always or set a particular schedule Schedule Task function Task Click to confirm your setting Apply ...

Page 70: ...P server name 25 as default SMTP server port Select No For Gmail select Yes Secure SSL connection It depends on the mail system Select Yes Authentication your E mail user name User name Input Input your E mail password Password Input the sender mail address Sender mail address Input the receiver mail address Receiver mail address Click Apply to confirm your setting PHYLINK Bullet HD User Manual 70...

Page 71: ...your internet service provider s help pages or your Microsoft Outlook or other email program account settings Note Gmail requires that you go to your account settings on Gmail com and enable the POP feature Post Office Protocol If your Gmail account does not have POP enabled the camera will not be able to send email PHYLINK Bullet HD User Manual 71 Section 3 Advanced Setting ...

Page 72: ...tting is the same as E mail Alarm Sending Click to confirm your setting Apply Instead of using motion detection in Email Alarm Sending you can also use the Email Periodic sending menu to upload pictures at regular time intervals PHYLINK Bullet HD User Manual 72 Section 3 Advanced Setting ...

Page 73: ...TP server software such as FileZilla server Another possibility is to use an online account with FTP access which is sometimes even available for free with a limited amount of storage You can download free FTP client software to manage the FTP server such as FileZilla client Yet another option for FTP server is to use a standalone NAS Network Attached storage hard drive such as the MyBook World Ed...

Page 74: ...FTP server name FTP server name As default 21 FTP server port Select Yes Authentication Type your FTP user name User name Type your FTP password Password Re type FTP password Re type password Select on or off Passive mode Input the time Keep alive Input the file directory Remote path Click to confirm your setting Apply PHYLINK Bullet HD User Manual 74 Section 3 Advanced Setting ...

Page 75: ...etting is the same as FTP Alarm Sending Click to confirm your setting Apply Note The menu option for HTTP alarm sending and HTTP Periodic sending are not explained here since HTTP servers are only used by network professionals PHYLINK Bullet HD User Manual 75 Section 3 Advanced Setting ...

Page 76: ...ault 80 HTTP server port Select Yes Authentication Type your HTTP user name User name Type your HTTP password Password Re type your HTTP password Re type password Input the URL the camera will give an alarm to it Sending URL Click to confirm your setting Apply PHYLINK Bullet HD User Manual 76 Section 3 Advanced Setting ...

Page 77: ... HTTP periodic sending Period interval Input the interval time The rest setting is the same as HTTP Alarm Sending Click to confirm your setting Apply PHYLINK Bullet HD User Manual 77 Section 3 Advanced Setting ...

Page 78: ... to initiate the snapshots to Micro SD card or NAS Snapshot to storage on Alarm or at regular time intervals Snapshot to Storage Periodically to take snapshots and store them to MicroSD card or NAS All series cameras can now accept Micro SD cards Capacities up to 128 GB are supported The card is not included except in special bundle packages When the camera powers up with a Micro SD present in the...

Page 79: ...o storage periodically Period interval Input the interval time The rest setting is the same as Snapshot to storage on alarm Click to confirm your setting Apply PHYLINK Bullet HD User Manual 79 Section 3 Advanced Setting ...

Page 80: ...ding until there is no motion for the duration of this parameter It can be from 5 seconds to 24 hours This specifies the maximum duration of one file Split duration If the recording goes on for longer than this parameter the camera will split the video into a number of files Enable or disable thumbnail Record thumbnail Name of record file are saved to Record file name Click to confirm your setting...

Page 81: ...ll be reduced to about 12Megabytes per 10 minutes clip or 75 Megabytes per hour which allows 24 hours of total recording time Then with 32 GB Micro SD card this can be extended to approximately 16 days Or you can increase video quality via increasing bit rate which improves image sharpness and makes motion appear smoother Record from Select the stream from which it should record This specifies the...

Page 82: ...ord Switch passive mode on or off This is required on Passive mode some FTP servers Depends on your FTP server settings Input the file directory Remote path Click to confirm your setting Apply Phylink cameras can transfer files automatically to a standalone NAS hard drive or any other FTP server such as a computer with FTP software or an online server PHYLINK Bullet HD User Manual 82 Section 3 Adv...

Page 83: ... Name Network Camera Default Contact Default Location System Contact System Location Apply System Identity Setup Camera Multilive Video Album Setup IP Model Name Location Port MAC P2P UID Search Browser Clean Setup 1 Network Camera Default Location 192 168 168 39 80 0 e0 4b c2 8f 64 T5M5TN7U67A PLC 325PW 2 Default Location 192 168 168 56 80 0 e0 4b c2 6e 22 SR6MJ87HJKF PLC 335PW 3 Default Location...

Page 84: ...mance will decrease This is dependant on the Network bandwidth Adding users 1 Click Add on the Camera User List page 2 Enter the User name Password and re confirm the password then click Add To edit a user s password click on the user name then enter the new password for that user twice and click Save To delete a user click on the user name then click Delete Back Password Re type password User nam...

Page 85: ...e location Daylight Saving Time or summertime as it is called in many Daylight saving time countries is a way of getting more light out of the day by advancing clocks by one hour during the summer Select date and time format Date and time format Enable or disable this function Auto time setting SNTP Type one SNTP server name in the box Time server Click Apply to confirm your settings PHYLINK Bulle...

Page 86: ... reference Click Browse to search for a backup configuration you wish to upload to Browse the camera then click Restore Note Do not turn off the power during the Reset Backup or Restore functions since this might corrupt the camera s firmware The camera can also be reset to the default settings by pressing the reset switch on the side of the camera Read these information carefully and click Contin...

Page 87: ...ot the camera and after this your latest firmware will be recorded If the update hasn t worked after 15 20 minutes reset the camera via the side button on the camera Step 3 IMPORTANT Do not unplug or power off the camera while the upgrade is in progress PHYLINK Bullet HD User Manual 87 Section 3 Advanced Setting When you click upgrade the process will start This can take 5 10 minutes Don t perform...

Page 88: ...ed details clicking next to proceed through each step Welcome Camera Setup Date Time Wlan setup IP setup Finish Welcome to the camera setup wizard You will now be guided through the setup process Click Next to continue Note you will be able to change all of these settings at a later time should you wish to do so Close Next To make the setup process slightly quicker for users we have created a Setu...

Page 89: ... Model System up time BIOS Loader version Firmware version 2 1 build 0002 5 80 build 20141031 System Information ActiveX Control version 1 2 6 1 MAC address 7c dd 90 70 26 c0 7CDD907026C0 Firmware Version Your current firmware version Check the phylink com website to see if there are updates for your model Wireless Netgear_D01F22 Connected Status SSID Signal Mode infrastructure Channel channel 11 ...

Page 90: ...router has UPNP and it has successfully worked with your camera this will tell you here This saves you forwarding any ports Internet URL This is the external address and Port of the camera Storage Lets you know if storage is available on SD card or NAS drive DNS Server 192 168 1 1 Primary DNS IP address Status Host name phycam noip me External IP address 183 17 94 97 Status DDNS Success UPNP port ...

Page 91: ...hable you should receive a reply similar to the following bytes 32 time 2 ms Another possible problem may be that the network device such as a hub or switch utilized by the Network Camera is not functioning properly Please confirm the power for the devices are well connected and functioning properly The camera s network connection unreliable 1 Signal strength is weak Relocate the camera or remove ...

Page 92: ... choose 60Hz otherwise we will see strips in the videos Why we see strips in the videos The camera is producing noisy images How can I solve the problem The video images might be noisy if the Network Camera is used in a very low light environment The camera is producing noisy images 1 Use Phylink Camera Live 2 Use Phycam App 3 Reset your Network to default IP address Forget the IP address of netwo...

Page 93: ... 95 RH Non condensing Storage humidity 57X125mm Dimensions Φ 85g Main Body Weight Camera Wireless LAN Wireless technology IEEE802 11b g n 2 412 2 462GHz Frequency Auto Switch up to 150Mbps Transmission speed WEP 64 128 bit WPA PSK AES TKIP Security WPA2 PSK AES TKIP Aperture F2 0 White Balance Exposure Gain Auto 0 Lux Min illumination 12 Infrared LED 8m Night Vision Distance H 264 MPEG 4 MJPEG Ima...

Page 94: ...ddress The unique 32 bit number assigned to each computer connected to the Internet IP numbers are used by the TCP IP protocol to route packets of data to their destinations 8 TCP IP The collection of protocols underlying the functioning of the Internet Each computer connected to the Internet is identified by a unique IP Address 9 SMTP Simple Mail Transfer Protocol 10 FTP File Transfer Protocol Ne...

Page 95: ...ributes this information to its clients using a computer network 15 WPA Wi Fi Protected Access WPA and WPA2 is a class of systems to secure wireless Wi Fi computer networks WPA implements the majority of the IEEE 802 11i standard and was intended as an intermediate measure to take the place of WEP while 802 11i was prepared PHYLINK Bullet HD User Manual 95 ...

Page 96: ...rst If you still have questions send us an email For Technical questions please email support phylink com Phylink s website contains the latest user documentation and software updates for Phylink s products Visit www phylink com for more details Phylink Solutions LLC For more information or support visit http www phylink com Or contact support phylink com Copyright 2014 Phylink Solutions LLC All R...

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Phylink Bullet HD, User Manual

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