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The following is a summary of frequently asked questions
about Roger MyLink and our answers to them.
Most probable cause
The green light is not visible when Roger MyLink is switched on
Battery is completely
exhausted
I cannot hear sound from the Roger microphone
One or all devices are
switched off
The T-Coil is not activated
Roger MyLink is not connected
to your Roger microphone
The Roger microphone is muted
Roger MyLink is out of range
of the Roger microphone
6. Troubleshooting
Solution
Charge Roger MyLink
Make sure all devices (Roger
MyLink, Roger microphone,
hearing aids) are turned on
and fully operational
Switch your hearing aids to
the T-Coil program
Connect Roger MyLink with
your Roger microphone by
pressing ‘Connect’ on your
microphone. Note that Roger
MyLink needs to be within
10cm/4 inches of your Roger
microphone
Unmute the Roger microphone
(refer to its User Guide)
Move closer to the Roger
microphone to move within
its operating range
Summary of Contents for Roger Mylink
Page 2: ...User Guide ...
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Page 18: ...17 Step 4 Switch Roger MyLink on Step 5 Choose how to wear Roger MyLink ...
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