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Hearing systems sound softer than usual / no sound
First check whether you can adjust and make the
sound louder with the volume control. Then check the
earpiece for earwax residue and clean if necessary.
Check whether the battery is correctly inserted and
properly fitted, adjust the fit if necessary. If there is no
improvement, change the battery. If the problem
persists, contact your hearing care professional.
Battery discharges too quickly
Insert a new battery and make note of exactly how
long it lasts. Contact your hearing care professional
with this information, they will be able to help and
advise you.
Crackling or buzzing background noises
Check the earpiece for earwax residue. If the problem
persists, contact your hearing care professional.
6. Troubleshooting
