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Phoenix VX3-350-SCW-DAT, Technical Information

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Chapter 6

Product Support,

Service and Warranty

Summary of Contents for VX3-350-SCW-DAT

Page 1: ...VX3 350 SCW DAT MASS STORAGE SUBSYSTEM Technical Information Copyright Phoenix International 1996 All Rights Reserved 812 W Southern Avenue Orange CA 92865...

Page 2: ...nt with the product that it describes However no responsibility is assumed for inaccuracies Nor does Phoenix International assume any liability arising out of the application or use of any product or...

Page 3: ...Ebus Backplane Requirements 3 3 Power Supply Requirements 3 3 Installing the VX3 350 SCW DAT 3 3 Drive Software Configuration 3 4 Tape Drive Software Configuration 3 4 Hard Drive Software Configuratio...

Page 4: ...Host Interface Connector 5 4 Chapter 6 Product Support Service and Warranty 6 1 Scope 6 3 Warranty Statement 6 3 If You Have a Problem 6 3 Product Repairs 6 3 Obtaining an RMA 6 3 Shipping the Product...

Page 5: ...Chapter 1 Manual Organization and Introduction...

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Page 7: ...ILS Provides specific details about the tape drive used on the VX3 350 SCW DAT Chapter 6 PRODUCT SUPPORT SERVICE AND WARRANTY Describes what to do if you have trouble and how we will support you VX3 3...

Page 8: ...Figure 1 1 VX3 350 SCW DAT Front Panel VX3 350 SCW DAT User s Manual 1 4 HD S C S I 2 1 3 0 4 7 6 6 UNIT 0 ID 2 1 3 0 4 7 6 6 UNIT ID...

Page 9: ...DAT Drive Fixed Hard Drive Figure 1 2 VX3 350 SCW DAT Jumper Configuration Manual Organization and Introduction 1 5...

Page 10: ...Chapter 2 Features and Specifications...

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Page 12: ...however is limited to 12 meters The specification pro vides all signals via a 68 pin header connector for use with standard 68 conductor cable and connectors Table 2 2 is a description of the Ultra 16...

Page 13: ...pe Tape drive Digital Audio Tape drive Hard Drive depends on capacity ordered Hardware Compatibility VMEbus Double Eurocard 6Ux12HP Electrical Power 5VDC 200A max 12VDC applicable to mounted device on...

Page 14: ...10 DB9 11 ATN 11 DB10 12 SBSY 12 DB11 13 SACK 13 DB12 14 SRST 14 DB13 15 SMSG 15 DB14 16 ATN 16 DB15 17 GROUND 17 DBP1 18 BSY 18 TERMPWR 19 ACK 19 DB8 20 RST 20 DB9 21 MSG 21 DB10 22 SEL 22 DB11 23 C...

Page 15: ...Chapter 3 Configuration Installation and Operation...

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Page 17: ...to make sure that no leads are likely to touch the VX3 350 SCW DAT VMEbus Backplane Configuration The VMEbus P1 connectors supply all operating power to the VX3 350 SCW DAT and shunts the daisy chain...

Page 18: ...are received from the P2 connector or from the Micro D connector on the front panel and sets the termination at the correct end of the SCSI bus If the module is in the middle of a SCSI bus route the S...

Page 19: ...Chapter 5 SDT 11000 DAT Drive Details...

Page 20: ...a buffer Automatic error detection and correction Read after write error detection and correction Synchronous and asynchronous communication modes Embedded Wide Ultra LVD SE SCSI connection No operato...

Page 21: ...sinewave 90 G s non operating maximum duration of 11 msec half sinewave Vibration 5 500 Hz 0 25 G operating 5 22 Hz 0 040 inches 22 400 Hz 2 00 G s Functional Description The SDT 11000 contains all ne...

Page 22: ...Chapter 6 Product Support Service and Warranty...

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Page 24: ...0 and ask for Customer Service Please be prepared to supply as much detail as you can concerning the nature of the problem and the conditions in which the problem appeared Obtaining an RMA In order to...

Page 25: ...eight prepaid to the Customer Non warranty Repairs If a product is found not to be under warranty we will notify you of the non warranty situation and provide you with a fixed cost and a schedule for...

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