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WARRANTY
1.
This appliance carries with it a limited 5 year warranty. Coverage applies to components / materials of the appliance as follows:
Stainless Steel Burners
5 years against rust through corrosion
Stainless Steel Components
3 years against rust through corrosion
All other components
1 year against manufacturing defects
2.
Requirements and Limitations:
a. Warranty is effective from the date of purchase. Keep your sales receipt as proof of purchase date.
b. Warranty is limited to the repair or replacement of parts as determined by Phoenix Innovations Corp.
c. Warranty covers manufacturers defects only. Defects resulting from accident, abuse, misuse, alteration, improper
assembly/installation/service, vandalism, or failure to perform routine maintenance of the product are not covered.
Damage resulting from extreme weather conditions, including but not limited to hail, hurricanes, tornadoes or earthquakes is not covered.
d. Discoloration from exposure to heat or chemicals is not covered by this warranty.
e. This appliance is not intended for commercial use. Warranty covers parts that prove to be defective under normal use.
f. Warranty is non-transferable. It applies only to the original purchaser of the item for the time period noted above.
g. Warranty applies only to products sold at retail.
h. Warranty is valid only in the country of purchase as certain countries use different types and grades of gas which require different
valves, orifices, regulators and/or burners.
i. Phoenix Innovations Corp. does not accept responsibility for any indirect or consequential damages including, but not limited to
replacement of the entire appliance.
3.
Always use replacement parts supplied only by Phoenix Innovations Corp. on this appliance. Use of other such replacement parts will
void the warranty completely.
4.
Some components of this appliance (i.e. cooking grids) may have a porcelain coating on the base material. Porcelain is a glass coating,
and while durable – it may be prone to chipping if mishandled. Any chipping of this coating will not affect the use of the product, but may
allow rusting of the base material. Any chipping or rusting of porcelain coating is not warranted. If some rust does appear, simply remove
the rust with a scrub pad and coat the item with vegetable oil.
5.
To make warranty claims or order replacement parts for this appliance, please contact our customer service department at
1-877-744-3649 or www.phoenixinno.com.
Our representatives will require proof of purchase date and the model number of the appliance
(which can be found on the rating plate attached to the appliance itself).
103-1540 Cornwall Rd. Oakville, ON. Canada L6J 7W5
1-877-744-3649 www.phoenixinno.com
For Models:
PH603SB
PH603SBN
