Phoenix D385 Owner'S Manual Download Page 6

6

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heater cutout has a higher temperature limit and only trips 
if the automatically-resetting switch hasn’t opened.  This 
higher cutout will hold itself open (preventing the unit from 
operating) until both cords are unplugged and the unit is 
allowed to cool.  The third cutout is located in the process 
inlet and senses the air temperature of the air entering the 
process side.  If this temperature exceeds 140°F, the switch 
opens and all loads are de-energized.  The switch resets 
(and all loads are re-energized) once the process inlet air 
temperature drops to 100°F.

5.3 Normal Operation

1.  The D385 is connected to two 110-120VAC branch 

circuits

2.  The power switch is turned on
3.  The rotor motor, reactivation blower, process blower, hour 

meter, indicator lamp, and both heating elements are 
energized

4.  If either cord is unplugged, all loads are de-energized
5.  If any thermal cutout opens, all loads are de-energized
6.  If the high heater cutout opens, all loads remain de-

energized until both cords are unplugged and the unit is 
allowed to cool

5.4 Troubleshooting

Each cord must be plugged into a separate branch circuit.  
Plugging both cords into the same circuit will likely cause the 
branch circuit protector (e.g. fuse or breaker) to trip.

Neither blowers, rotor motor, nor heater operating

1.  Cord(s) unplugged
2.  Unit turned off
3.  Thermal cutout(s) tripped.  Unplug unit and allow to cool.  

Identify and correct problem before plugging unit back in

4.  Defective relay(s)
5.  Wiring fault inside device

Blowers and heater operating, rotor not turning

1.  Rotor unplugged
2.  Belt broken or not properly tensioned.  Adjust or replace 

belt

3.  Pulley not fixed to driveshaft.  Tighten or replace set 

screw

4.  Rotor is obstructed from rotating.  Check bearings and 

confirm rotor turns freely

5.  Defective gear motor

Rotor motor and heater operating, blower(s) not 
operating

1.  Defective blower or blower capacitor

6 Wiring Diagram

PROCESS BLOWER

GRN 25

BLK 11

WHT 24

CORD 1

CORD 2

WHT

WHT

BLK

BLK

BLK

BRN

BLU 27

BLU

BLU

RED

RED

WHT 9

BLK 8

BLU 7

ORG 6

BLU

BLK

GRN

BLK

BLK

BLK

TERMINAL BLOCK

TERMINAL BLOCK

CIRCUIT 1

CIRCUIT 2

HEATER

THERM OL 1

176°F

HEATER

THERM OL 2

302°F

1360W

1270W

ROTOR MOTOR

1

2

3

4

1

2

3

4

REGEN CAPACITOR

REGEN BLOWER

PROC THERM 

OL 140°F

MAIN POWER SWITCH

HOUR METER

PROC BLOWER

PROC CAP

LIGHT

RELAY 1

RELAY 2

BLU 22

OR

G 15

OR

G 18

ORG 19

BLU 21

BL

U 20

OR

G 6

ORG 15

ORG 12

ORG 28

BLK 1

OR

G 14

BLK 17

BLK 11
BLK 10

BLK 10
BLU 27

WHT 4

BLK 8

BRN 5

BLK 3

BLK

BLU

BRN

OR

G 28

OR

G 14

BLK 2

BLK 1

BL

U 26

WHT 13

WHT 13

BL

U 7

WHT 23

WHT 24

BLU 22

BLU 26

WHT 9

WHT 4

BLU 20

BLK 16

BLK 3

BRN 5

BLK 2

WHT 23

1
2

3
4

LINE

LINE

ROCKER 

SWITCH POLE 1

ROCKER 

SWITCH 

POLE 2

NEUTRAL

NEUTRAL

RELAY 1

CONTACT

1270W HEATER

1360W HEATER

HOUR METER

LAMP

HEATER

CUTOUT 1

RELAY 2 COIL

PROCESS 

CAPACITOR

HEATER

CUTOUT 2

PROCESS

CUTOUT

RELAY 2

CONTACT

REGEN

CAPACITOR

RELAY 1 COIL

ROTOR MOTOR

REGEN BLOWER

BLU

BLK

BRN

BLU

BLK

BRN

Step 1:  Remove three #10 screws holding reactivation duct in place 

 

(1A, 1B, 1C) using 5/16” hex driver.  

 

Push duct section (1D) in toward wheel

Step 2:  Unplug wheel drive motor wires (2)

Step 3:  Remove four ¼” screws holding cassette in place 

 

(3A-3D) using #3 Phillips driver

Step 4:  Remove eight #10 screws holding reactivation inlet cover in place 

 

(4A-4H) using 5/16” hex driver.  Remove reactivation inlet panel

Step 5:  Lift cassette up and out of cabinet to avoid tearing 

 

lower reactivation gasket

Step 6: Installation is reverse of removal

Cassette Removal Instructions

1A

1B

1C

1D

3A

!

3B

!

3C

!

3D

!

2

4A

4B

4C

4D

4E

4F

4G

4H

4

4

0

0

6

6

1

1

Summary of Contents for D385

Page 1: ...ly or horizontally the D385 will fit inside most crawlspaces Having the D385 securely inside rather than outside the crawlspace access deters the possibility of tampering with the dehumidifier or the set up The 385 CFM of process air will provide 3 ACH on an affected area up to 7000 cubic feet The Phoenix D385 is easy to transport and set up The D385 will fit on your truck in the areas already des...

Page 2: ...4022537 10 Lay Flat Duct 500 4024935 10 Lay Flat Duct 250 4024440 Kestrel 3000 Multi Function Air Meter Read the operation and maintenance instructions carefully before using this unit Proper adherence to these instructions is essential to obtain maximum benefit from your Phoenix D385 dehumidifier Table of Contents Introduction 1 1 Safety Precautions 2 2 Specifications 2 3 Operation 3 3 1 How The ...

Page 3: ...int liquid water will condense inside the duct work creating puddles If the reactivation exhaust air stream is not exhausted completely from the structure it can also cause secondary water damage Your Phoenix D385 does not produce liquid water internal to the machine There is no condensate pump and no drain hose The D385 desiccant dehumidifier will continue to remove water from already dry cold ai...

Page 4: ...CTIVATION OUTLET Must always be ducted out of the affected area NEUTRAL PRESSURE The reactivation inlet and outlet are ducted from outside the drying area This can be beneficial if the air outside the drying chamber is very damp REACTIVATION OUTLET Must always be ducted out of the affected area REACTIVATION INLET Duct in from outside the affected area POSITIVE PRESSURE The process inlet is ducted ...

Page 5: ... 12 x12 x1 filter is located in the bottom of your D385 To change the reactivation air filter lay the D385 down in a horizontal position The filter access slot is located on the bottom of the machine Fig 4 Open retainment clip remove old filter and replace with fresh filter The stock filter supplied carries a MERV 7 filtration efficiency rating This filtration prevents plugging the heater or loadi...

Page 6: ...not fixed to driveshaft Tighten or replace set screw 4 Rotor is obstructed from rotating Check bearings and confirm rotor turns freely 5 Defective gear motor Rotor motor and heater operating blower s not operating 1 Defective blower or blower capacitor 6 Wiring Diagram PROCESS BLOWER GRN 25 BLK 11 WHT 24 CORD 1 CORD 2 WHT WHT BLK BLK BLK BRN BLU 27 BLU BLU RED RED WHT 9 BLK 8 BLU 7 ORG 6 BLU BLK G...

Page 7: ...ATION AIR 6 4037807 HEATER CORE PHX D385 7 4029266 TOP COVER DESICCANT 385 8 4026898 THERMAL OVERLOAD CUT OUT SWITCH PROCESS AIR 9 4035235 11 CAPACITOR RUN 8 MFD DRY REACTIVATION AIR 10 1970010 CONTROL RELAY SPST 110VAC COIL 25AMP CONTACTS 11 4026773 MOTOR DESICCANT WHEEL 12 4026795 BELT DRIVE PHOENIX DESICCANT 13 4026772 WHEEL DESICCANT 14 4021475 FILTER AIR 16 X 20 X 2 PROCESS AIR 15 4026194 SWI...

Page 8: ...horized or improper repair or installation accident acts of nature or any other cause beyond Therma Stor LLC reasonable control Limitations and Exclusions If any Phoenix D385 Dehumidifier part is repaired or replaced the new part shall be warranted for only the remainder of the original warranty period applicable thereto but all warranty periods will be extended by the period of time if any that t...

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