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Chapter 5

Product Support,

Service and Warranty

Summary of Contents for VF2-350-SCW-RHD

Page 1: ...VF2 350 SCW RHD MASS STORAGE SUBSYSTEM Technical Information Copyright Phoenix International 1999 All Rights Reserved 812 W Southern Avenue Orange CA 92865...

Page 2: ...nt with the product that it describes However no responsibility is assumed for inaccuracies Nor does Phoenix International assume any liability arising out of the application or use of any product or...

Page 3: ...on 3 3 VMEbus Slot Requirements 3 3 VMEbus Backplane Requirements 3 3 Power Supply Requirements 3 3 Installing the VF2 350 SCW RHD 3 3 Drive Software Configuration 3 4 Hard Drive Software Configuratio...

Page 4: ...aining an RMA 5 3 Shipping the Product 5 3 Providing a Product Defect Report 5 4 Warranty Repairs 5 4 Non warranty Repairs 5 4 Product Updates 5 4 Tables Table 2 2 SCSI Pin Definition 2 3 Table 2 3 P2...

Page 5: ...Chapter 1 Manual Organization and Introduction...

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Page 7: ...you have trouble and how we will support you VF2 350 SCW RHD Introduction The VF2 350 SCW RHD has been designed to provide a complete disk drive subsystem which is mechanically compati ble with the VM...

Page 8: ...S C S I 2 1 3 0 4 7 6 6 UNIT ID I Figure 1 1 VX2 350 SCW RHD Front Panel VX2 350 SCW RHD User s Manual 1 4...

Page 9: ...BRD C HOST TERMPWR Figure 1 2 VX2 350 SCW RHD Jumper Configuration Manual Organization and Introduction 1 5...

Page 10: ...Chapter 2 Features and Specifications...

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Page 12: ...able distance from the board interface This distance however is limited to eighteen feet The specifi cation provides all signals via a 68 pin header connector for use with standard 68 conductor cable...

Page 13: ...y ordered See Chapter 4 for drive details Hardware Compatibility VMEbus Double Eurocard 6Ux8HP Electrical Power 5VDC 0 130A max in addition to drive current See Chapter 4 12VDC Depends on drive type S...

Page 14: ...DB 4 A5 DB 5 A6 DB 6 A7 DB 7 A8 DPAR A9 LTERMPOWER A13 ATN A16 BSY A18 SACK A19 RST A20 MSG A21 SEL A22 C D A23 REQ A24 I O A25 GROUND A10 A11 A12 A14 A15 A17 A32 P2NONL A32 GROUND B2 B12 B22 B31 DB8...

Page 15: ...Chapter 3 Configuration Installation and Operation...

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Page 17: ...s Backplane Configuration The VMEbus P1 connector supplies all operating power to the VF2 350 SCW RHD and shunts the daisy chain signals on the P1 connector However no other VME signals are connected...

Page 18: ...onnector on the front panel and sets the termination at the correct end of the SCSI bus If the module is in the middle of a SCSI bus route the SensiTermTM circuitry automatically disables all on board...

Page 19: ...Chapter 5 Product Support Service and Warranty...

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Page 21: ...0 and ask for Customer Service Please be prepared to supply as much detail as you can concerning the nature of the problem and the conditions in which the problem appeared Obtaining an RMA In order to...

Page 22: ...eight prepaid to the Customer Non warranty Repairs If a product is found not to be under warranty we will notify you of the non warranty situation and provide you with a fixed cost and a schedule for...

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