H 433900180721
SPE 0.5W 15*11*3.5MM 0.6W N7000
I 433900121162
MS3107362=EL DOM sheet wide&slim 2
J 433900874231
Battery 920mAh CN/EN 9@9W
K 008880000335
LCD main flex wide&slim2
L 433900753045
MM1127505=Chassis Chrome wide&slim 2
M 433900851401
Camera module Assy wide&slim 2
N 431125040581
MR3113951=Screw RF1.4*5 T5
10.0 SOLUTIONS IN CASE OF PROBLEMS DURING THE TESTS
Under no circumstances the phone has to be disassembled to fix a defect detected during the test procedure on
Level 1.
10.1
The phone does not switch on.
- Check the tactile feeling of the “ON/OFF” button.
- Remove the battery. Check that both the connectors of the phone and those of the battery are not damaged.
- Clean the connectors.
- Plug the battery again; making sure that it is securely fitted. Charge the mobile until the icon has stopped flashing.
Then unplug from the charger and attempt to switch the mobile on.
If it still does not switch on. If the failure can’t be found out then dismantle the product and swap the board.
10.2
Charge does not start or no detection of the charger.
- Check the charger contacts for dust or missing pins.
- Check the mobile connector.
- Remove the battery. Check that both the connectors of the phone and those of the battery are not damaged.
- Check the charger individually with a reference mobile. If the charger works properly try to charge the customer
mobile with a reference battery.
If neither of the battery and the charger can be incriminated, dismantle the mobile change the battery connector or
the bottom connector. If the problem remains, swap the board.
10.3
The display shows “No SIM card. Please insert your SIM card.”
- If the SIM card cannot be inserted, check for any foreign part and try to remove it.
- Check the SIM Card connector. All the contacts must be at the same level. Make sure that there is no dust on the
connector contacts and the SIM card contacts.
- If the test SIM card can be detected but the message “SIM Failure” remains on the customer’s card, his card must
be damaged. Ask him to contact his network operator.
10.4 Display
problems
Contrast, icons and matrix of the displays can be checked in “Factory mode”:
refer to chapter
TEST PROCEDURES
If everything works in test configuration that means that a phone setting is disabled or does not suit well. It can be
solved in the phone menu.
Otherwise dismantle the product change the LCD. If with a new LCD the problem remains, swap the board.
Summary of Contents for XENIUM 9@9w
Page 1: ...SERVICE MANUAL Repair for Cellular Telephone LEVEL 1 LEVEL 2 XENIUM 9 9w Philips W S ...
Page 2: ...SERVICE MANUAL Last updates DATE MODIFICATION PAGE 11 07 07 CREATION ...
Page 4: ...11 0 ANNEX 1 48 12 0 ANNEX 2 51 ...
Page 7: ......
Page 8: ...7 0 BEFORE STARTING 7 1 Description Of The Transceiver ...
Page 9: ......
Page 10: ...7 2 Description Of The Display ...
Page 12: ...7 4 Inserting Removing Battery 7 5 Inserting The Sim Card ...
Page 13: ......
Page 44: ...9 3 11 Assemble Battery cover Æ THE PRODUCT IS NOW COMPLETELY ASSEMBLED ...
Page 51: ...12 0 ANNEX 2 MECHANICAL ARCHITECTURE ...
Page 52: ......