22
Problem
Possible cause
Solution
EN
The steamer
does not heat
up.
The steamer is not
plugged in properly or
not switched on.
Check if the mains plug
is inserted properly
and its wall socket is
working.
Check if the steamer is
switched on.
The steamer
does not
produce any
steam.
The steamer is not
plugged in properly or
not switched on.
Check if the mains plug
is inserted properly
and its wall socket is
working.
Check if the steamer is
switched on.
The steamer has not
heated up sufficiently.
Let the steamer heat
up for 45 seconds
(steam-ready lights up).
The steamer is ready to
be used when the light
goes off.
You have not pressed
the steam trigger fully.
Press the steam trigger
fully for a few seconds.
The water level in the
water tank is too low.
Unplug the steamer
and refill the water
tank.
The water tank is not
in place.
Insert the water tank
properly.
Water droplets
drip from the
steamer head.
The steamer has not
heated up sufficiently.
Let the steamer heat
up for 45 seconds
(steam-ready lights up).
The steamer is ready to
be used when the light
goes off.
