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40

12 Troubleshooting

I cannot hear any sound or the sound is poor, 
what do I do?

Press 

 

+ VOL -

 to increase the volume.

Press the 

 

MUTE

 button again to 

reactivate the sound output.
Make sure that the unit is connected 

 

to the existing audio system and you 
have selected the correct source on the 
existing audio system.

Is there a maximum distance of transmission 
between a wireless router and NP3500 for 
effective streaming?

Yes. The maximum distance of Wi-Fi 
transmission is 250m measured in open spaces. 
However, in a home environment, where solid 
obstacles such as walls and doors are present, 
the effective transmission distance is reduced 
to 50-100m. Reposition the devices if you 
experience transmission problems.

I have not received any registration email 
from [email protected].

Check that the email address that is 

 

entered in the user registration section is 
valid and spelled correctly.
Check that the PC has an active Internet 

 

connection.
The Internet server may be busy, try 

 

again later.
Check if the email was redirected to the 

 

spam folder.

How do I avoid Wi-Fi interferences from 
other devices that operate in the same 
(2.4GHz) frequency spectrum, such as Dect 
phones or bluetooth devices?

Move NP3500 at least 3m away from 

 

such devices.
Use a WEP/WPA encryption key when 

 

you create the wireless connection your 
PC / home network.
Change the operating channel on the 

 

interfering devices.
Turn the devices in different directions to 

 

minimize interference.

Display / Clock 

Resolution

Dotmatrix, 320 x 240 dots (QVGA), color 
TFT

Size

3.5 inch

Backlight

Can be turned on/off, or dimmed

Touch screen

No

Clock / date display

Yes

Automatic time setting via the Internet 
(NPT)

Yes, enabled

Sleep timer

Yes

Internal (key) clicker

Yes

Others

UPnP

DMP (Local renderer, Local control point)
ECP (Controllable via an external control 
point)

DLNA

Yes, Version 1.5 (DMP, DMR)

Smart phone control

Yes, compatible with MyRemote App 
available at Apple App Store, Android 
Market Place

Philips Multiroom

Yes (station only)

Note

Specifications and external appearance are subject to 

 

changes without notice. 

EN

Summary of Contents for Streamium NP3500

Page 1: ...Register your product and get support at www philips com welcome NP3500 12 EN User manual ...

Page 2: ......

Page 3: ...are 12 Install batteries into the remote control 12 Connect to an existing audio system 12 Connect external audio devices 12 Connect power supply 13 4 First time setup 13 Connect to home Wi Fi wired network 14 5 Play from home Wi Fi wired network 21 Stream from a UPnP server 21 Play Internet radio stations 23 Stream from online music services 27 Search for music 27 6 Use your iPhone as a virtual r...

Page 4: ...cord plug or adaptor to disconnect this apparatus from the power Where the mains plug or an appliance coupler is used as the disconnect device the disconnect device shall remain readily operable Risk of overheating Never install this apparatus in a confined space Always leave a space of at least four inches around this apparatus for ventilation Ensure curtains or other objects never cover the venti...

Page 5: ...osion Do not short circuit batteries Do not expose batteries to excessive heat Do not throw batteries into the fire Do not damage or disassemble batteries Do not recharge non rechargeable batteries The making of unauthorized copies of copy protected material including computer programs files broadcasts and sound recordings may be an infringement of copyrights and constitute a criminal offence This e...

Page 6: ...fers register your product at www philips com welcome Introduction This unit can connect to the existing home Wi Fi wired network which can consist of computers and UPnP devices connect the existing audio systems With these connections you can play Internet radio stations and online music services over the Internet through the existing audio systems play music stored on a computer UPnP server thro...

Page 7: ...m 3 LINE OUT L R Analog audio output to an audio system 4 ETHERNET Socket for the Ethernet cable that connects this unit with the home Wi Fi wired network if you want a wired connection to the home Wi Fi wired network Overview Front and rear view a b c e f g d h EN 5 AUX IN L R Analog audio input socket for an external audio output device 6 DC IN Socket for the AC power adapter 7 IR sensor 8 LCD d...

Page 8: ...system ONLINE SERVICES Supported music services provided over the Internet available in some countries only 4 BRIGHTNESS Select brightness options for the LCD display 5 ALARM MENU Access the alarm menu 6 FAVORITE In LIBRARY INTERNET RADIO mode Add the current station to the list of Favorite Stations 7 Navigation buttons Press to navigate through menus In LIBRARY INTERNET RADIO mode Superscroll In ...

Page 9: ...untries OK Confirm selection 8 Search buttons on the play screen In LIBRARY mode Press to skip to the previous next chapter track Start pause resume play In LIBRARY mode Start to play the entire file folder SuperPlay ALARM OFF Stop play Exit Demo mode Turn off alarm 9 NOW PLAYING Return to play screen 10 RATE In ONLINE SERVICES mode Increase decrease rating of current music 11 Alphanumeric buttons F...

Page 10: ...l Text entry with the remote control To enter letters numbers symbols corresponding to the same alphanumeric button briefly and repeatedly press the button Home screen On NP3500 you enter Home screen after the first time setup is complete From Home screen you can select your desired music source or enter Settings menu To do so do the following 1 On the remote control press the Source selector or use...

Page 11: ...tedly To enter space press To switch between lower and upper cases press To delete previous character press To delete all entries press and hold Tip For languages other than English letters that an alphanumeric button corresponds to may vary EN ...

Page 12: ...m Note Make sure that the unit is connected to the existing audio system and you have selected the correct source on the existing audio system When the connection is ready press AUX or select MP3 Link from the home screen to switch to the external device 3 Prepare Install batteries into the remote control Caution Risk of explosion Keep batteries away from heat sunshine or fire Never discard batteri...

Page 13: ...by Press again to turn on NP3500 and restart the setup To proceed to network setup Select No when asked whether to view demo 3 Select your location and time zone from the list as prompted 4 Select Yes when asked whether to set up network connection Connect power supply Warning Risk of product damage Ensure that the power supply voltage corresponds to the voltage printed on the back or the undersid...

Page 14: ...l Use a router or Access Point for home Wi Fi wired network That is connect computers devices to a router Connect NP3500 to the router wirelessly or through an Ethernet cable To have the unit connected to the Internet over home Wi Fi wired network ensure that the router connects to the Internet directly and no dial up is required on the computer To switch between different connection methods wirel...

Page 15: ...Setup WPS You can quickly and securely connect NP3500 to a wireless router that also supports the WPS You can select one of the two setup methods PBC Push Button Configuration or PIN Personal Identification Number Tip Wi Fi Protected Setup WPS is a standard created by Wi Fi Alliance for easy establishment of secure wireless home network Turn on WPS PBC on NP3500 1 Select Yes when asked whether to se...

Page 16: ...are case sensitive Use key a A for case selection Successfully connected to Network A Wireless connection Enter encryption key manually Tip Before you start the network setup have the encryption key to your router ready 1 Select Yes when asked whether to set up network connection see First time setup 2 Select Wireless WiFi Look for network The unit starts to search for wireless networks A list of ...

Page 17: ...5 255 000 Acquiring IP address Press Back to enter IP address manually Tip If you have hidden the SSID of the router e g disable the SSID broadcasting go to the end of the list of Wi Fi network Select Other Manual SSID entry In the text box enter the name of the router Note The router may fail to assign an IP address if the DHCP Dynamic Host Configuration Protocol is unavailable or disabled on the ...

Page 18: ...s manually or press BACK to start re connecting LAN4 To Modem 12V 1A Reset LAN3 LAN2 LAN1 2 2 Wireless WiFi Wired Ethernet Press repeatedly to select the entry location To enter the desired digits use the alphanumeric buttons on the remote control or press repeatedly Note Ensure that you never enter an IP address that is already assigned to a computer device on the network Wired connection Connect...

Page 19: ...mask 255 255 255 000 Then enter the following on the unit IP address 192 168 1 XX where XX denotes a number Subnet mask 255 255 255 000 Acquiring IP address Press Back to enter IP address manually Connect to the Internet Connect to the Internet as prompted You enter Home screen after the first time setup is complete Note Ensure that the router connects to the Internet directly and no dial up is req...

Page 20: ...t the entry location To enter the desired digits use the alphanumeric buttons on the remote control or press repeatedly Note Ensure that you never enter an IP address that is already assigned to a computer device on the network EN ...

Page 21: ...lay from home Wi Fi wired network Stream from a UPnP server You can stream music between computers and NP3500 when NP3500 is connected to home Wi Fi wired network Music sharing is set up on the computers other UPnP servers that are also connected to the home Wi Fi wired network With the music sharing software the supplied Media Browser and TwonkyMedia Server such computers can work as UPnP media s...

Page 22: ...from a UPnP server a computer on the home Wi Fi wired network 1 Ensure that the UPnP server is connected to the home Wi Fi wired network 2 On NP3500 press LIBRARY on the remote control Or from Home screen select Media Library 3 Select a music library You can see the categories by which the music is sorted e g Artist Album Genre 4 Select your desired track or album 5 Press to start play Play starts...

Page 23: ...sic 4 Select the desired station to start play Internet NP3500 External control from a PC Through the home Wi Fi wired network the Media Browser on a PC UPnP server allows you to control NP3500 1 On the PC desktop launch Media Browser by double clicking the icon 2 In Media Browser select songs to be played on NP3500 Drag the songs to the icon of NP3500 A green appears if the songs are in supported...

Page 24: ... the play screen of the station Press FAVORITE again Or press CLEAR on the play screen of the station Store preset stations On NP3500 you can store up to 10 preset stations Each preset station corresponds to a numeric button on the remote control On the radio play screen press a numeric button you quickly switch to the corresponding preset station By default preset stations are pre loaded to NP350...

Page 25: ...ations Manually add stations that you are unable to find on NP3500 Edit favorite stations online Through Club Philips you can manage the list of favorite stations on a computer When connecting NP3500 to the Internet you update the favorite stations on NP3500 1 On a computer log in to Club Philips see Register NP3500 with Philips 2 To mark unmark stations as favorite Click Streamium management Favor...

Page 26: ...n upward Manually add stations online Manually add stations Through Club Philips you can manually add Internet radio stations to NP3500 on a computer 1 On a computer log in to Club Philips see Register NP3500 with Philips 2 To add a station click Streamium management My media Music In Browse find the desired stations Under Favorite check the box corresponding to the station The station is marked as...

Page 27: ...e of the following to search for what you need Tip When searching in the following ways ensure that NP3500 is in Media Library or Internet Radio mode Use the navigation keys Start quick search by using the alphanumeric search Superscroll and Quickjump 3 In Music enter station information in the text boxes In URL fill in the web site of the station In Nickname fill in a name that appears as station n...

Page 28: ...ckjump are available only when you enter a long sorted list of options excluding the home screen and lists of menus Alphanumeric search In a long list of options start alphanumeric search by entering characters that an item starts with or contains 1 Press SEARCH on the remote control if necessary A text box appears 2 Enter characters by using the remote control see Your NP3500 Overview Text entry ...

Page 29: ...he home screen to select the source you want 3 Tap Now Playing at the bottom of the screen 4 Tap control buttons on the Now Playing screen to select different operations Note Some control functions are not available on iPhones 6 Use your iPhone as a virtual remote control You can turn your iPhone into a virtual remote control to operate this device What you need An iPhone iOS 3 1 3 or later A wire...

Page 30: ... Music feature you can play the same song on MCi8080 and NP3500 at the same time Before you enable this feature make sure that both MCi8080 and NP3500 are connected to the home Wi Fi network you are playing songs from the HDD connected to MCi8080 1 Play a song from the HDD connected to MCi8080 2 From Home screen of MCi8080 select Multiroom Music to enable the Multiroom Music feature NP3500 MCi8080...

Page 31: ...source in Settings Sound settings Or press NUTRAL on the remote control Tip The sound effect settings are retained and enabled when Direct source is off 8 Settings Play modes When playing music you can choose to play repeatedly play in random order or play one by one Select a play mode as desired To select a play mode for music play Before or during music play From Home screen go to Settings Play ...

Page 32: ...t Album art Press OK to turn it on or off If Album art is on In the list of songs the album art appears as thumbnail along with the corresponding song Display settings Brightness On NP3500 you can adjust the brightness of the display As desired the display lights up dims or turns off when NP3500 is turned on or switched to active standby In Settings Display settings Brightness when on or Brightnes...

Page 33: ...red digits by using the alphanumeric buttons on the remote control The alarm icon appears on the screen To play a song or Internet radio station as the next alarm sound 1 Ensure that you have selected Music in the Step 3 above 2 Before you turn off NP3500 or switch NP3500 to active standby Go to Media Library and select and play the desired song Or go to Internet Radio and tune to the desired stat...

Page 34: ... sounds even if you have switched NP3500 to active standby or Eco standby The buzzer sounds instead if NP3500 fails to connect to a music library or an Internet radio station NP3500 is unmuted if it has been muted The alarm sounds in a higher volume if the volume level is lower than minimum To snooze the alarm Press any button on the unit or the remote control except for the volume buttons The ala...

Page 35: ...luding model number name to be shown on a UPnP server client software version and network settings 3 In Date and time select Current date and time Manual 4 To enter date and time Press or to select the entry location Use the alphanumeric buttons to enter desired digits Press OK to confirm You can also press or repeatedly or press and hold or until the desired digit appears Set date time format Sele...

Page 36: ...ress as the registration account Product model number Product registration ID Check for software upgrades On the NP3500 you can check for software upgrades After you click to agree to the terms and conditions the downloading and installation of new upgrades start automatically 1 Ensure that NP3500 is connected to the Internet 2 From Home screen go to Settings Check for software upgrades Demo mode ...

Page 37: ... have used for registration To check the information go to Settings User registration Registration status To get the product model number Look at the packaging box of the device or the product label You can always find the model number on the packaging box or product label e g NP3500 To get the product registration ID On NP3500 go to Settings Device ID and information Press repeatedly to find Produc...

Page 38: ...dby active connected to network 4 W ECO passive standby 0 8 W Audio output Line out 2 x cinch 400mV 20 20 000 Hz Digital audio out coaxial 1 x cinch 0 5 V 75 Ω Signal to noise ratio line out typically 85 dBA IEC Audio input Aux in line in 2 x cinch Input sensitivity 800 mV Input impedance 10 kΩ 10 Maintenance This chapter tells you how to care for NP3500 Cleaning Note Avoid moisture and abrasion 1...

Page 39: ...orted Playlist support m3u wpl Yes iTunes Rhapsody Yes via by packed UPnP Server Sound features FullSound Yes on off BASS TREBLE control Yes 10 steps Direct source flat mode Yes on off Wireless Wireless standard 802 11n backwards compatible to 802 11b g Wireless security WEP 64 or 128 bit WPA WPA2 8 63 characters Frequency range 2412 2462 MHz CH1 CH11 for 79 37 55 97 2412 2472 MHz CH1 CH13 for 12 0...

Page 40: ...t connection The Internet server may be busy try again later Check if the email was redirected to the spam folder How do I avoid Wi Fi interferences from other devices that operate in the same 2 4GHz frequency spectrum such as Dect phones or bluetooth devices Move NP3500 at least 3m away from such devices Use a WEP WPA encryption key when you create the wireless connection your PC home network Cha...

Page 41: ...act information Argentina 54 11 4544 2047 Australia 1300 363 391 Austria 0810 000 205 Belgium 78250145 Belarus 882000110068 Brazil 0800 701 02 03 all except Sao Paulo 11 2121 0203 Sao Paulo only Bulgaria 8001154424 Canada 1 888 744 5477 Chile 600 744 5477 600 PHILIPS China 4008 800 008 Colombia 01 800 700 7445 Croatia 800222778 Czech Republic 800142840 Denmark 35258759 Estonia 8000100288 Finland 9...

Page 42: ...mvent or attempt to circumvent any copy management system by any means You agree that you will not decipher or attempt to decipher cryptographic keys or otherwise defeat or attempt to defeat any security features implemented in the Device or in the content streams You agree that you will not use the Device for any unauthorized purpose or in contravention of any law or regulation Disclaimers Regard...

Page 43: ... WARRANTY EXPRESS OR IMPLIED THAT THE DEVICE WILL MEET YOUR REQUIREMENTS OR THAT THE USE OF THE DEVICE WILL BE UNINTERRUPTED TIMELY SECURE OR FREE FROM ERRORS PHILIPS MAKES NO WARRANTY AS TO THE CONTENT CARRIED IN ANY STREAM PHILIPS MAKES NO REPRESENTATION OR WARRANTY EXPRESS OR IMPLIED AS TO THE INFORMATION OR CONTENT ACCESSED THROUGH YOUR DEVICE OR TO YOUR RELIANCE ON OR USE OF ANY INFORMATION O...

Page 44: ...tware is protected by copyright laws international treaty provisions and other intellectual property laws Therefore other than as expressly set forth herein you may not copy the Software without prior written authorization of Philips except that you may make one 1 copy of the Software for your back up purposes only You may not copy any printed materials accompanying the Software nor print more tha...

Page 45: ...ld or otherwise restrict your access to Secure Content Philips does not guaranty that you will be able to download copy store display transfer and or play Secure Content 5 Open Source Software a This software may contain components that are subject to open source terms as stated in the documentation accompanying the Device This Agreement does not apply to this software as such b Your license right...

Page 46: ... BUSINESS INFORMATION LOSS OF DATA LOSS OF USE OR OTHER PECUNIARY LOSS EVEN IF PHILIPS OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO EVENT SHALL PHILIPS OR ITS LICENSORS AGGREGATE LIABILITY FOR DAMAGES ARISING OUT OF THIS AGREEMENT EXCEED THE GREATER OF THE PRICE ACTUALLY PAID BY YOU FOR THE SOFTWARE OR FIVE TEN POUNDS STERLINGUS DOLLARS 510 00 12 Trademarks Certain o...

Page 47: ... 2011 Koninklijke Philips Electronics N V All rights reserved NP3500_UM_12_EN_wk1121 2 ...

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