40
12 Troubleshooting
I cannot hear any sound or the sound is poor,
what do I do?
Press
•
+ VOL -
to increase the volume.
Press the
•
MUTE
button again to
reactivate the sound output.
Make sure that the unit is connected
•
to the existing audio system and you
have selected the correct source on the
existing audio system.
Is there a maximum distance of transmission
between a wireless router and NP3500 for
effective streaming?
Yes. The maximum distance of Wi-Fi
transmission is 250m measured in open spaces.
However, in a home environment, where solid
obstacles such as walls and doors are present,
the effective transmission distance is reduced
to 50-100m. Reposition the devices if you
experience transmission problems.
I have not received any registration email
from [email protected].
Check that the email address that is
•
entered in the user registration section is
valid and spelled correctly.
Check that the PC has an active Internet
•
connection.
The Internet server may be busy, try
•
again later.
Check if the email was redirected to the
•
spam folder.
How do I avoid Wi-Fi interferences from
other devices that operate in the same
(2.4GHz) frequency spectrum, such as Dect
phones or bluetooth devices?
Move NP3500 at least 3m away from
•
such devices.
Use a WEP/WPA encryption key when
•
you create the wireless connection your
PC / home network.
Change the operating channel on the
•
interfering devices.
Turn the devices in different directions to
•
minimize interference.
Display / Clock
Resolution
Dotmatrix, 320 x 240 dots (QVGA), color
TFT
Size
3.5 inch
Backlight
Can be turned on/off, or dimmed
Touch screen
No
Clock / date display
Yes
Automatic time setting via the Internet
(NPT)
Yes, enabled
Sleep timer
Yes
Internal (key) clicker
Yes
Others
UPnP
DMP (Local renderer, Local control point)
ECP (Controllable via an external control
point)
DLNA
Yes, Version 1.5 (DMP, DMR)
Smart phone control
Yes, compatible with MyRemote App
available at Apple App Store, Android
Market Place
Philips Multiroom
Yes (station only)
Note
Specifications and external appearance are subject to
•
changes without notice.
EN
