NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
Frequently asked questions
This chapter lists the questions most frequently asked about the appliance.
If you cannot
fi
nd the answer to your question, contact the Customer Care
Center in your country.
Question
Answer
Why doesn’t the Sonicare work?
You may need to recharge the Sonicare. Charge the Sonicare for at
least 24 hours.
Make sure that your Sonicare charger is plugged into a live electrical
outlet and not into an outlet controlled by a light switch.
You may need to reattach or replace the brush head.
Why do I feel a tickling sensation
when I use the Sonicare?
You may experience a slight tickling/tingling sensation when you
use the Sonicare for the
fi
rst time. As you become accustomed to
brushing with Sonicare, this sensation diminishes.
The brush head chatters against
my teeth. What can I do about
this?
To avoid this, keep the brush head properly oriented, with the
bristles placed on the gumline at a slight angle.
Why does the Sonicare seem less
powerful?
You may need to charge the Sonicare.
The Easy-start feature may be on. Deactivate the Easy-start feature
(See chapter ‘Features’).
You may need to replace your brush head.
Why does the Sonicare seem to
change power during brushing?
You may be in the Clean and White brushing mode. If this is the
case, the toothbrush starts in the Clean mode for 2 minutes
and then changes to the White mode for 30 seconds. The Clean
and White mode has a different sound and brush movement.
Do I need a special charger if I
travel with my Sonicare?
Travel tip: the Sonicare charger can be used with common
worldwide voltages between 100-240V AC, at either 50 or 60Hz.
A simple plug adapter is all that is required.
ENGLISH
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