Problem
Possible cause
Solution
High pitched noise.
Units are too close to each
Move parent unit away from baby
other.
unit (at least 1 meter / 3 feet).
Volume on parent unit set
Decrease volume (B-10) on
too high.
parent unit.
No sound/baby’s crying
Volume on parent unit is
Increase volume on parent unit
cannot be heard.
set too low or switched off.
(B-10).
Microphone sensitivity level
Adjust microphone sensitivity
set too low on parent unit.
level (B-2) on parent unit to a
higher level.
Units are out of range
Move parent unit closer to baby
unit.
Parent unit reacts too
Ambient sounds trigger
Move baby unit closer to baby
fast to other ambient
transmission.
(keep minimal distance of
sounds.
1 meter / 3 feet).
Microphone sensitivity
Decrease microphone sensitivity
set too high.
level (B-2) on parent unit.
Parent unit reacts slow/
Microphone sensitivity is
Increase microphone sensitivity
late to baby's crying.
set too low.
level (B-2) on parent unit and/or
move baby unit closer to baby
(keep minimal distance of
1 meter / 3 feet).
Battery check light (
)
Batteries are low or almost
Replace batteries (A-9, B-12).
is lit.
empty.
EN
14
Troubleshooting
