Protective foil is not removed from the lens
Check to see if the protective foil is removed from the camera lens of the baby unit.
The lens of the baby unit is dirty
Fingerprints or dirt on the camera lens of the baby unit can affect the video quality. Clean the
camera lens of the baby unit with a dry cloth.
The baby unit is out of range
Make sure that the baby unit is not further than 1.5 meters / 5 feet away from your baby to ensure
optimal video quality. Never set the baby unit closer than 1 meter / 3.5 feet from your baby
