Philips Saeco Intelia HD8751, User Manual

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45
ENGLISH
45
TROUBLESHOOTING
This chapter summarizes the most common problems you could encoun-
ter with your machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Saeco hotline in your country. The
contact details can be found in the warranty booklet packed separately or
on www.philips.com/support.
Machine actions Causes Solutions
The machine does not turn
on. The machine is not connected to
the electric network. Connect the machine to the electric
network.
The drip tray gets fi lled al-
though no water is drained. Sometimes water is drained auto-
matically by the machine into the
drip tray to manage the rinsing of
the circuits and ensure optimum
machine performance. This is a standard operating proce-
dure.
The red icon is always
displayed on the machine.
The coff ee grounds drawer was
emptied with the machine off . The coff ee grounds drawer must
always be emptied with the machine
on. Wait until the
icon is dis-
played before refi tting the drawer.
Coff ee is not hot enough. The cups are cold. Preheat the cups with hot water.
No hot water or steam is
dispensed. The hole of the steam wand is
clogged. Clean the hole of the steam wand
using a pin.
Make sure that the machine is
off and has cooled down before
performing this operation.
The Classic Milk Frother is dirty. Clean the Classic Milk Frother.
Coff ee does not have enough
crema.
(See note) The blend is unsuitable, coff ee is
not freshly roasted or the grind is
too coarse. Change coff ee blend or adjust the
grind as explained in the section
“Adjusting the Ceramic Coff ee
Grinder”.
The machine takes a long
time to warm up or the
amount of water dispensed
is too little. The machine circuit is clogged by
limescale. Descale the machine.
The brew group cannot be
removed. The brew group is out of place. Turn on the machine. Close the ser-
vice door. The brew group automati-
cally returns to the initial position.
The coff ee grounds drawer is
inserted. Remove the coff ee grounds drawer
before removing the brew group.
There is a lot of ground coff ee
under the brew group. Coff ee is not suitable for auto-
matic machines. It may be necessary to change the
type of coff ee or the coff ee grinder
settings.