English
Problem
Possible cause
Solution
The battery of
the shaver is not
charged sufficiently.
If the battery of the shaver
is not charged sufficiently,
the SmartClean may not
work properly. The shaver
needs to be able to switch
on briefly during the rinsing
phase. Charge the shaver
for a short time before
you use the SmartClean to
clean your shaver.
The cleaning
cartridge needs to
be replaced.
Replace the cleaning
cartridge.
You have used
another cleaning
fluid than the
original Philips
Norelco cleaning
cartridge.
Only use the original Philips
Norelco cleaning cartridge.
The hole of the
drain of the
cleaning cartridge is
blocked.
Remove the cartridge from
the SmartClean and push
the hairs down the drain
with a toothpick.
The shaver is
not fully charged
after I charge it
in SmartClean.
You have not
placed the shaver
in SmartClean
properly, so there
is no electrical
connection
between
SmartClean and the
shaver.
Press down the top cap
(‘click’) to ensure a proper
connection between the
shaver and SmartClean.
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