Problem
Possible cause
Solution
The cleaning fl uid level is too low. If the
fl uid volume in the cleaning chamber drops
below the minimum level during the cleaning
program, the program aborts.The cleaning
light and the ‘cleaning chamber empty’ symbol
fl ash at intervals and the holder returns to its
starting position.
Refi ll the cleaning chamber with
cleaning fl uid to a level between
the two lines (see chapter
‘Cleaning and maintenance’).
You have used another cleaning fl uid than the
original Philips cleaning fl uid.
Only use HQ200 Philips Cleaning
Fluid.
The Jet Clean
System does not
work when I press
the on/off button.
The Jet Clean System is not connected to the
mains.
Put the small plug in the Jet Clean
System and put the adapter in the
wall socket.
You have not placed the shaver in the
Jet Clean System properly, so there is no
electrical connection between the Jet Clean
System and the shaver.
Press the shaver tightly into the
holder to lock it into place.
The shaver is not
fully charged after
I charge it in the
charger/Jet Clean
System.
You have not placed the shaver in the charger/
Jet Clean System properly.
Make sure you press the shaver
until it locks into place.
RQ1295,
RQ1295CC: The
shaver is fully
charged, but the
display shows less
than 60 shaving
minutes.
The shaver is equipped with an intelligent
self-learning system that monitors the
shaver’s energy consumption and converts
the remaining battery capacity into shaving
minutes. The energy consumption and
therefore the remaining number of shaving
minutes depend on your skin and beard type
and your shaving behaviour (e.g. the use of
shaving gel).
If the number of shaving minutes
of the fully charged shaver is less
than 60 minutes, this is completely
normal and does not mean that
the battery capacity of the shaver
has diminished.
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