Philips PT860, User Manual

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Warranty and support
If you need information or support, please visit
www.philips.com/support
or call 1-866-800-9311.
Warranty restrictions
The shaving heads (cutters and guards) are not
covered by the terms of the international guarantee
because they are subject to wear.
Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit
www.philips.com/
support
for a list of frequently asked questions or
contact the Consumer Care Centre in your country.
Problem Possible cause Solution
The shaver does
not shave as well
as it used to.
The shaving
heads are
damaged or
worn.
Replace the shaving heads (see
chapter ‘Replacement’).
Long hairs
obstruct the
shaving heads.
Clean the shaving heads one by
one (see chapter ‘Cleaning and
maintenance’).
You have not
inserted the
shaving heads
properly.
Make sure that the projections
of the shaving heads fit exactly
into the recesses (see chapter
‘Cleaning and maintenance’’).
The shaver does
not work when I
press the on/off
button.
The
rechargeable
battery is empty.
Recharge the battery (see
chapter ‘Charging’) or connect
the shaver to the mains.
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